Vitality Home Health (Gravesham & Dartford)

50 The Grove, Gravesend DA12 1DP
Review Us
9.7 22 Reviews
  • Vitality Home Health (Gravesham & Dartford), Gravesend
Vitality Home Health are offering a New Level of Home Care.

Offers bespoke care to customers and their families who choose to reside within their own homes. The ethos of Vitality Home Health is not only to provide exceptional tailored care to customers but support the customers' well being, by ensuring all customers enjoy quality care within their own homes.

Vitality Home Health is dedicated to helping individuals maintain an active and independent lifestyle by focusing on current abilities, interests and needs. Care visits can be arranged from 30 minutes per day to 24 Hour support.

Home to Decide - No contract Live in care designed for those people who aren't sure if they will cope returning home after time spent in hospital. This is a realistic option to experience Live in care for 4 weeks with a Live in carer who will support you daily until you the customer makes the decision to remain at home or choose a residential home of your choice. This puts the customer back in control.

Care Provided by Vitality Home Health (Gravesham & Dartford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.70
  • Weekly Live-in Care Fees: from £1465

We offer Care calls for 30 minutes, 45 minutes, 1 hour all the way to 24/7 Live in Care.

These prices are only a guideline, please contact Vitality Home Health (Gravesham & Dartford) to find out the exact price for your requirements.

Contact Vitality Home Health (Gravesham & Dartford) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Vitality Home Health (Gravesham & Dartford) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Wendy Rivett (Registered Care Manager)

Vitality Home Health (Gravesham & Dartford) Reviews (22)

9.7

Vitality Home Health (Gravesham & Dartford) has a Review Score of 9.7 (9.717) out of 10, based on 12 reviews in the last 2 years.
Over all time Vitality Home Health (Gravesham & Dartford) has 22 reviews.

Overall Experience
  • 20
  • 2
  • 0
  • 0
  • 0
Date Published
  • 22
  • 7
  • 11
  • 12
  • 10
Reviewer Connection to Vitality Home Health (Gravesham & Dartford)
  • 10
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Sally S (Daughter of Client) published on 7 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Vitality courteous, respectful, knowledgeable and professional at all times with a dedicated level of care for my elderly mother, going over and above on a regular basis to meet her individual needs. We are particularly lucky to have a very conscientious regular carer, who continually
exceeds expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A B (Client) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It makes a great difference to start the day with a lovely smile and a cheerful greeting from my personal caregiver. She not only helps with showering but will willingly turn her hand to anything that will help my well-being and all the time ensuring that her kindness does not take away my independence.
She is not only my caregiver but a friend and I'd hate not to have her care. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Vitality Home Health (Gravesham & Dartford) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Vitality Home Health (Gravesham & Dartford) is calculated as follows: ( (67 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Vitality Home Health (Gravesham & Dartford) is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (7)

Wendy

Wendy Rivett

Job Title: Registered Care Manager Joined: 2022

Wendy has worked in the health care sector for over 32 years, the majority of that has been within a care home setting where she worked her way up to Deputy Manager in a Dementia and Complex needs specialised home Qualifications gained include NVQ Level 3 and Level 5 Management. Very passionate, dedicated and knowledgeable of the health care sector. Within her current role as Supervisor, she will support customers and their families to ensure the best delivery of care is being given. Good problem-solving skills, as well as good communication. Wendy leads the team with an emphasis on excellent customer service with a drive to deliver the best quality care to enable our customers to remain at home safely.

Nanna

Nanna Hansen

Job Title: Care Supervisor Joined: 2020

Nanna has a degree in education from Denmark and used to work with children with special needs. She switched to care work during the pandemic and fell in love with the field. She has climbed the Vitality ladder and made her way to field care supervisor; a job she enjoys immensely. She uses her musical skills to entertain customers, especially focusing on those with dementia to enhance their quality of life. Originally from Denmark, Nanna has settled in Gravesend where she married and has now found her vocation in life and that supporting the care staff of Vitality Home Health to ensure they provide quality care, as well as support the Registered Manager. Nanna is a natural working in this field and we look forward to seeing her progress further.

Tara

Tara Lawrence

Job Title: Training Manager Joined: 2020

Tara has been working in the healthcare sector for 25 years, working within care homes where she was a champion for End of Life care. Tara has been with domiciliary care since 2020 and has never looked back. Her skills of being able to support others led her to be the trainer for Vitality. Tara covers all mandatory trainings as well as ensuring staff complete refresher trainings throughout the year. Tara is passionate at being a carer and ensures that comes across in her training sessions. Tara is always at hand to support others to ensure best quality of care is being delivered

Tina

Tina Somal

Job Title: Finance Manager Joined: 2022

Tina is an experienced financial manager who has an extensive background in finance. She previously worked in Treasury and joined the Vitality team two years ago. Her professional experience and depth of business knowledge provides a rich foundation to produce accurate financial information. Tina has a level of insight and determination, which allows her to streamline and improve processes. Her strong interpersonal abilities and business skills help her manage the Vitality offices day to day operational needs so we can provide efficient patient centred care.

Prachi

Prachi Sharma

Job Title: Finance Assistant Joined: 2023

Prachi has been in England for two years and has worked for Vitality for the past year, I am a carer for Vitality and also work in the office assisting with finance and administration duties. I studied Primary Education when I first came to England however since working for Vitality I have found my passion in care and really love helping our customers as well as being part of the office team.

Aysen

Aysen Black

Job Title: Care Co Ordinator Joined: 2020

Aysen has a degree in European Theatre Arts, and was inspired to join the care sector by her mum, who has been a care assistant for over 20 years. Seeing the satisfaction her mum gets from her work prompted Aysen to follow in her footsteps. Aysen became a care assistant in 2015 and soon after joined an office team as a field care supervisor. She was then promoted – first as a care supervisor, then as a community liaison manager. Aysen has a passion for helping you to live a happy, healthy life.

Manpinder

Manpinder Sahota

Job Title: Medical Director Joined: 2018

“I attended Dartford Grammar School and qualified from St George’s Hospital Medical School in 1994. For the last 20 years, I have worked as a GP in Gravesend. I will always see and treat you as a whole person, not just a name on a list or a condition. We will never use a blanket approach, but get to know your individual healthcare needs, interests, likes and dislikes. Then we can provide holistic, personalised care to promote your health and wellbeing in the comfort of your own home. My vision is to train our carergivers to provide outstanding personalised healthcare. And to help the people we care for to live an active, fulfilled and stimulating life. This journey has led me to develop a Domiciliary Care Company that delivers high-quality preventative, pro-active care at home. This has paved the way for VitalityCare and the VitalityLifestyle programme, a service developed to enable you to live the life you would like to, with the care and support of the Vitality team.”

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