Vitality Home Health (Sevenoaks)

The Crown, 10 High Street, Otford, Sevenoaks TN14 5PQ
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10 26 Reviews
  • Vitality Home Health (Sevenoaks), Sevenoaks
Vitality Home Health (Sevenoaks) is offering a New Level of Home Care.

Vitality Home Health (Sevenoaks) offers bespoke, person-centred care for individuals who wish to remain in the comfort of their own homes. Their mission is not only to deliver exceptional, tailored care, but also to promote overall well-being and independence in a familiar and supportive environment.

The team are committed to helping clients to lead active and fulfilling lives by focusing on their current abilities, interests, and unique needs. Care visits are available from as little as 30 minutes per day to full 24-hour support.

Support can be given by dedicated professional Care Givers as well as nursing staff and the home's Private GP, who can provide all the care required to ensure your safety to remain in your own home.

Home to Decide – No-Contract Live-In Care

This flexible option is ideal for those unsure about returning home after a hospital stay. It offers a four-week live-in care package, giving you the chance to experience professional daily support while you decide whether to continue living at home or transition to a residential care setting of your choice. The decision remains entirely in your hands—supporting your independence every step of the way.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £27.60
  • Weekly Live-in Care Fees: from £1465

We offer care calls of 30 minutes, 45 minutes, 1 hour all the way to 24/7 Live in Care.

These prices are only a guideline, please contact Vitality Home Health (Sevenoaks) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Debbie Moulton (Operations Director)

Vitality Home Health (Sevenoaks) Reviews (26)

Total of 26, showing 1-20
10

Vitality Home Health (Sevenoaks) has a Review Score of 10 (9.969) out of 10, based on 11 reviews in the last 2 years. Over all time Vitality Home Health (Sevenoaks) has 26 reviews.

Overall Experience

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Date Published

26
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Review from Penelope W (Client) published on 26 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to Vitality Home Health, I have had such a relief. My regular carer is an angel and she visits me 6 out of 7 days. She is extremely helpful and is in tune with my life. We enjoy each others company and I could not wish for a better carer.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for your review. It is wonderful you have such a remarkable bond with your carer and that the continuity is working so well.

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Review from Liz B (Daughter of Client) published on 22 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted Vitality Home Health when my Mum was in respite care after a period of time in hospital. She was no longer able to live by herself so the options were to stay in a care home or move home with a live in carer. She had always expressed a desire to be at home so I was keen to try that option.
Vitality were easy to work with from the beginning, spending time getting to know Mum and her wants and needs. When the time came for her to move home they managed the whole process. The two carers that she has had living with her on an alternating basis have been exceptionally lovely and kind. They look after her so well and she is happy. All communication with me has been excellent and I feel at ease knowing Mum is in safe hands.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thankyou so much for this review. Mum has and continues to be an absolute pleasure to support. We are thrilled you have found the whole process seamless. Both carers feel very supported by you, which makes our job so much easier.

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Review from Sean M (Son of Client) published on 13 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that visit mum are on time and very respectful. They are always aware of Mum's needs and ensure her wellbeing. This gives us peace of mind that Mum is safe and secure in her own home. There are regular reviews and referrals to medical professionals if needed.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

We appreciate the time you took to send this review and many thanks for your kind words. We are pleased the service mum receive gives you peace of mind.

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Review from Christopher S (Son of Client) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have received excellent service from the whole team in the Otford office and the carers really do care. My mum has been looked after with the same care and attention that we would like to be able to give her. The office staff have dealt with the doctors and hospital on our behalf on many occasions
to a very high standard. We feel very confident in recommending Vitality Home Health services to other people as we have received nothing short of 1st class service.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for taking the time to send such a positive review. Looking after your mum is an absolute pleasure and we are so happy that not only the Care Givers but the office team have played their part in ensuring mum has quality care delivered.

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Review from R S (Client) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been receiving daily morning care via Vitality Home Health since mid February this year. Care is as a result of being diagnosed with Myeloma (blood cancer). I have nothing but praise for the company and in particular the Carer who looks after me 6 out of 7 mornings every week.
The service is
always provided at the same time each day and delivered in a profession manner. The supervisory staff keep in touch regularly with myself and my wife to ensure everything runs smoothly.
The care package provided by Vitality has been so important in ensuring my progress back to better health.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for this review. We are thrilled that the care we have provided has complimented your progress back to health. The office team work really hard to support the Care Staff to deliver great care, so its always nice to hear their efforts have been noticed. We wish you continued success on your journey back to better health too.

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Review from Toni M (Niece of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Auntie has been receiving care from Homecare for several months, which had enabled her to stay in her own home, this was very important to her and us, the service provided was excellent, and the staff were friendly, kind, patient, and empathetic.
And she would look forward to her visits.
Thank
you to all the staff, your make a real difference every day too the people you support.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for your kind words. It is important to us to know that the staff we provide are exactly as you describe and more importantly, the service we provide has the desired effect.

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Review from K T (Niece of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular member of staff visited my Aunt prior to care starting.
The service was professional, the staff member listened and made the service very person-centred my Aunt was at the centre of all decisions made. She was available with any concerns and adjusted the service accordingly. There was
a follow-up review to check how things were going and telephone calls.
The staff were professional and kind especially Honey who was exceptional with my Aunt.
We as a family would highly recommend Vitality sadly my aunt's needs meant following a respite period full-time care was the best for her personally.
Great service from a team that listened and cared.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for your review. Your aunt was an absolute pleasure to support and we were very sad to see her go. We are thrilled that the care provided was professional. We pride ourselves on listening to our customers and their families so that the customer receives the very best quality care.

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Review from J F (Client) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that visit me are cheerful and efficient and I enjoy seeing them.
The company has never let me down by not turning up.
The carers are very easy to deal with and always carry out my requests.
On the few occasions I have had a query or problem, the manager has responded quickly and efficiently.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for this review and we are pleased you find the carers cheerful and efficient. You must enjoy seeing them daily as well as the management team within our office is responsive.

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Review from Rick W (Son of Client) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality Home Health responded quickly and sympathetically when we needed to arrange help for Mum when she came out of respite care to return home after an earlier fall. We felt listened to and understood and our options were clearly explained.
Mum has carers three times a day to help her wash and
dress, supervise her medication and prepare meals. They are very good with her and happy to help with things like hoovering, putting the weekly wash on and putting the bins out for her.
A full record of every visit, including a photo of her meal, is uploaded in real-time to their computer system and we have been given access to view this. It is very reassuring to know how she is.
We would certainly recommend this service to anyone needing care.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for your kind words. We are thrilled our service has proven to be efficient, kid and caring.

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Review from J M (Daughter of Client) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Vitality Health very kind, compassionate and very understanding with all the needs for Mum, there’s always someone on hand to help when we’ve had questions or require extra help. I would 100% recommend this company to anyone, they’ve not only been a lifesaver for Mum but our family as
a whole.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you for your review. It is always nice for us to hear first-hand thoughts about the service. Many thanks also for your recommendation!

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Review from David O (Son of Client) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by Vitality from the very start of my mother's care.
Communication is excellent from both the office and the carers. Her main carer is a lovely person, cares deeply about her job and manages my mother's care with kindness and efficiency. I would not hesitate to recommend
Vitality.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Dear David, thank you for your review. I am so pleased that your mother's care is living up to your expectations. Defining care teams is very important to us, and it's good to hear your mother is thriving due to this. The office team work hard on communication, so it's equally as pleasing to hear this is a productive part of our relationship.

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Review from J B (Daughter of Client) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient service, friendliness, up-to-date information, reliable.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for this review.
We are so pleased our service has been successful with Mum. We do try to be as effective as possible!

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Review from Louise M (Niece of Client) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are very happy with vitality home health, from the start to now the service has been impeccable and this is across the board from all staff. My uncle has been treated with the care and compassion and most importantly the dignity that he deserves. This has been an incredibly difficult
and emotional time for our family but vitality home health has been there to support us as well as my uncle. I could not recommend them enough.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you, Louise, for your very kind review. We are certainly pleased to hear that the care your family has received has benefited you all. We also hope that we have managed to ease some of the difficulties you have all been facing. Take care.

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Review from David G (Son of Client) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality Home Health (Sevenoaks) have been really great with organising live-in care for my dad whose Parkinsons had become very difficult to manage. They have spent a great deal of time getting to know him, what he likes and needs for his care from a medical, physical and social side. They have lifted
his spirits and his overall well-being has been so much better.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for submitting this review. It is always good to know that our service has met your expectations.

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Review from Mary M (Wife of Client) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used Vitality live-in care to give me a respite break. I found the whole process of engaging with Vitality Home Care straightforward and really helpful in their listening and answering my questions. They supported me through the plan of what was required. Their needs-led assessment of care was outstanding
in looking at all aspects of care delivery. This is my first experience of having a live-in person to take over my duties and to trust to look after my dear husband! The carer was excellent. My home and his care continued very much as if I was there, so impressed. My husband was delighted with his care and loved the food his carer cooked. She was polite, kind and respectful. I would recommend this outstanding company and I will continue to use it for further respite breaks. Thank you so much.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for your kind words. It is refreshing to know that our service matched your expectations. We very much look forward to supporting your husband again.

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Review from Caroline G (Wife of Client) published on 21 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were prompt, efficient, kind and fully trained. They also had time to talk to my husband when I wasn't there so he didn't feel lonely.

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Review from M S (Client) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good experience all round.

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Review from Klare M (Daughter of Client) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our carer was excellent. Kind, attentive and very much wanting to please. My mum enjoyed having her around and she said that nothing was too much trouble for her.
The whole experience with Vitality was brilliant from start to finish, the pre-care, the communications and the standard of care generally.
One area for possible training for the carer was around the preparation of meals - happy to elaborate if required.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

We are so pleased to hear that the whole experience was very positive. We have taken on board your comments on meal preparation and have applied additional training.

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Review from Sue H (Daughter of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently receiving care from Vitality and has been for a while.
All the carers she has had have been amazing and really looked after my mum especially through all the upset she has had recently.
The office staff especially one person, always try and help my mum out by trying to find solutions
to our needs and finding the best ways to look after her.
I really do not know what we would have done without them.

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Review from H G (Daughter of Client) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality staff go that extra mile to accommodate my mother’s needs. She has nothing but praise for the carers who visit her and help with general care.
They are polite, respectful and happy to chat with my mother on many topics. Having Vitality is a God send for us all, it gives the family peace of
mind that our mother is being cared for especially when we all are facing a difficult time.
The follow up service and availability of members of staff is exceptional.
I highly recommend Vitality if you are looking for that caring, thoughtful and professional service for a loved one.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Vitality Home Health (Sevenoaks) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Vitality Home Health (Sevenoaks) is calculated as follows: ( (63 Excellents x 5) + (2 Goods x 4) ) ÷ 65 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Vitality Home Health (Sevenoaks) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (9)

Ellen

Ellen Broad

Job Title: Care Manager

Joined: 2023

Ellen has worked within the care industry for 7 years and truly believes she has found her vocation in life. Her career in care began working in Domiciliary care during her breaks whilst studying Music Performance at Chichester University.


Despite being a talented Opera Performer, Ellen’s devotion to caring for the elderly diverted her to accepting a role in a Care Home, where she stayed until Vitality Home Health offered her the role of Customer Care Supervisor. Ellen feels that Vitality Home Health has far exceeded any expectations she had of working at a Care Agency and enjoys working with a team who are devoted to making a difference.

Tina

Tina Payne

Job Title: Field Care Supervisor

Joined: 2022

Tina has lived in the Sevenoaks area for 11 years and joined Vitality Home Health in September 2022. She has always had an affinity with the older generation, and this has always shown in her working day. Tina supports the Care Team to deliver quality care to our customers, ensuring they arrive on time and that the care delivered is to the same level as if it were for her mum.

Debbie

Debbie Moulton

Job Title: Registered Manager/Operations Director

Joined: 2018

Debbie’s career began in the ambulance service. For 11 years, she owned and operated a private ambulance service. After working for several charities overseas, Debbie returned to the UK and became involved in social care, specialising in learning disabilities. After gaining the QCF V in leadership & management qualification, Debbie was then a registered care manager for seven years. She is passionate about providing quality care with a difference, including social prescribing, lifestyle medicine and helping you live a fulfilled life.

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Annie Fish

Job Title: Care Supervisor

Joined: 2025

This profile is to follow

Manpinder

Manpinder Sahota

Job Title: Medical Director

Joined: 2018

“I attended Dartford Grammar School and qualified from St George’s Hospital Medical School in 1994. For the last 20 years, I have worked as a GP in Gravesend. I will always see and treat you as a whole person, not just a name on a list or a condition. We will never use a blanket approach, but get to know your individual healthcare needs, interests, likes and dislikes. Then we can provide holistic, personalised care to promote your health and wellbeing in the comfort of your own home. My vision is to train our carergivers to provide outstanding personalised healthcare. And to help the people we care for to live an active, fulfilled and stimulating life. This journey has led me to develop a Domiciliary Care Company that delivers high-quality preventative, pro-active care at home. This has paved the way for VitalityCare and the VitalityLifestyle programme, a service developed to enable you to live the life you would like to, with the care and support of the Vitality team.”

Tara

Tara Lawrence

Job Title: Training Manager

Joined: 2020

Tara has been working in the healthcare sector for 25 years, working within care homes where she was a champion for End of Life care. Tara has since been with domiciliary care since 2020 and has never looked back. Her skills of being able to support others led her to be the trainer for Vitality. Tara covers all mandatory trainings as well as ensuring staff complete refresher trainings throughout the year. Tara is passionate at being a carer and ensures that comes across in her training sessions. Tara is always at hand to support others to ensure best quality of care is being delivered

Tina

Tina Somal

Job Title: Finance Manager

Joined: 2022

Tina is an experienced financial manager who has an extensive background in finance. She previously worked in Treasury and joined the Vitality team two years ago. Her professional experience and depth of business knowledge provides a rich foundation to produce accurate financial information. Tina has a level of insight and determination, which allows her to streamline and improve processes. Her strong interpersonal abilities and business skills help her manage the Vitality offices day to day operational needs so we can provide efficient patient centred care.

Prachi

Prachi Sharma

Job Title: Finance Assistant

Joined: 2022

Prachi has been in England for two years and has worked for Vitality for the past year, I am a carer for Vitality and also work in the office assisting with finance and administration duties. I studied Primary Education when I first came to England however, since working for Vitality I have found my passion in care and really love helping our customers as well as being part of the office team.

Aysen

Aysen Black

Job Title: Care Co Ordinator

Joined: 2020

Aysen has a degree in European Theatre Arts, and was inspired to join the care sector by her mum, who has been a care assistant for over 20 years. Seeing the satisfaction her mum gets from her work prompted Aysen to follow in her footsteps. Aysen became a care assistant in 2015 and soon after joined an office team as a field care supervisor. She was then promoted – first as a care supervisor, then as a community liaison manager. Aysen has a passion for helping you to live a happy, healthy life.

Frequently Asked Questions about Vitality Home Health (Sevenoaks)

What Type of Services does Vitality Home Health (Sevenoaks) offer?

Vitality Home Health (Sevenoaks) offers Home Care.

How many Carers does Vitality Home Health (Sevenoaks) employ?

Vitality Home Health (Sevenoaks) employs 72 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vitality Home Health (Sevenoaks) to verify any information. View our terms and conditions. Vitality Home Health (Sevenoaks) has an Enhanced Service - more info.