Vitality Home Health (Sevenoaks)

Since coming to Vitality Home Health, I have had such a relief. My regular carer is an angel and she visits me 6 out of 7 days. She is extremely helpful and is in tune with my life. We enjoy each others company and I could not wish for a better carer.

I contacted Vitality Home Health when my Mum was in respite care after a period of time in hospital. She was no longer able to live by herself so the options were to stay in a care home or move home with a live in carer. She had always expressed a desire to be at home so I was keen to try that option. Vitality were easy to work with from the beginning, spending time getting to know Mum and her wants and needs. When the time came for her to move home they managed the whole process. The two carers that she has had living with her on an alternating basis have been exceptionally lovely and kind. They look after her so well and she is happy. All communication with me has been excellent and I feel at ease knowing Mum is in safe hands.

The carers that visit mum are on time and very respectful. They are always aware of Mum's needs and ensure her wellbeing. This gives us peace of mind that Mum is safe and secure in her own home. There are regular reviews and referrals to medical professionals if needed.

We have received excellent service from the whole team in the Otford office and the carers really do care. My mum has been looked after with the same care and attention that we would like to be able to give her. The office staff have dealt with the doctors and hospital on our behalf on many occasions to a very high standard. We feel very confident in recommending Vitality Home Health services to other people as we have received nothing short of 1st class service.

The care package provided by Vitality has been so important in ensuring my progress back to better health.

Thank you to all the staff, your make a real difference every day too the people you support.

Great service from a team that listened and cared.

On the few occasions I have had a query or problem, the manager has responded quickly and efficiently.

We would certainly recommend this service to anyone needing care.

We have found Vitality Health very kind, compassionate and very understanding with all the needs for Mum, there’s always someone on hand to help when we’ve had questions or require extra help. I would 100% recommend this company to anyone, they’ve not only been a lifesaver for Mum but our family as a whole.

Communication is excellent from both the office and the carers. Her main carer is a lovely person, cares deeply about her job and manages my mother's care with kindness and efficiency. I would not hesitate to recommend Vitality.

Very efficient service, friendliness, up-to-date information, reliable.

As a family we are very happy with vitality home health, from the start to now the service has been impeccable and this is across the board from all staff. My uncle has been treated with the care and compassion and most importantly the dignity that he deserves. This has been an incredibly difficult and emotional time for our family but vitality home health has been there to support us as well as my uncle. I could not recommend them enough.

Vitality Home Health (Sevenoaks) have been really great with organising live-in care for my dad whose Parkinsons had become very difficult to manage. They have spent a great deal of time getting to know him, what he likes and needs for his care from a medical, physical and social side. They have lifted his spirits and his overall well-being has been so much better.

I used Vitality live-in care to give me a respite break. I found the whole process of engaging with Vitality Home Care straightforward and really helpful in their listening and answering my questions. They supported me through the plan of what was required. Their needs-led assessment of care was outstanding in looking at all aspects of care delivery. This is my first experience of having a live-in person to take over my duties and to trust to look after my dear husband! The carer was excellent. My home and his care continued very much as if I was there, so impressed. My husband was delighted with his care and loved the food his carer cooked. She was polite, kind and respectful. I would recommend this outstanding company and I will continue to use it for further respite breaks. Thank you so much.

The staff were prompt, efficient, kind and fully trained. They also had time to talk to my husband when I wasn't there so he didn't feel lonely.

Good experience all round.

The whole experience with Vitality was brilliant from start to finish, the pre-care, the communications and the standard of care generally. One area for possible training for the carer was around the preparation of meals - happy to elaborate if required.

I really do not know what we would have done without them.

I highly recommend Vitality if you are looking for that caring, thoughtful and professional service for a loved one.