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Home Care Provider Owned by Connect Care Services Ltd in West Sussex

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9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Connect Care Services Ltd in West Sussex

Only the locations & reviews in West Sussex for Connect Care Services Ltd are showing below.

View the details of all 2 locations (with 20 reviews) owned by Connect Care Services Ltd

Connect Care Services Ltd Locations in West Sussex (1)

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1 Home Care Provider owned by Connect Care Services Ltd in West Sussex
Connect Care Services Ltd - West Sussex

Churchill Court, 3 Manor Royal, Crawley RH10 9LU 

9.5 5 reviews
"The manager and her team are amazing, we are so grateful for the care they offer my father. Dad came out of hospital having been on…"   Read all 5 reviews

Connect Care Services in Crawley aim to provide a comprehensive, reliable, professional and individually tailored home care service to each and every client, enabling them to live as independent and fulfilled lives as possible in the comfort and safety… Read more about Connect Care Services Ltd - West Sussex

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27 / hour

Connect Care Services Ltd Reviews in West Sussex (5)

9.6

Connect Care Services Ltd has a Group Review Score of 9.6 (9.588) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connect Care Services Ltd must have a Review Score.

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Review of

Connect Care Services Ltd - West Sussex

from Kathie K (Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the carers pleasant, capable and very good at their job.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex
Thank you so much for your kind words. Were really pleased to hear that youve found our carers to be pleasant, capable, and good at what they do. Were proud of our team and the care they provide, and…read more
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Review of

Connect Care Services Ltd - West Sussex

from Elaine P (Daughter of Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team are amazing, we are so grateful for the care they offer my father.
Dad came out of hospital having been on palliative care and he was ready to die. The manager and her team have made him feel valued and cared for. They treat him as an individual and go the extra mile. They
also take time to talk to him and dad often comments how lucky he is to have such nice people around him.
They communicate well with us as family and this takes a lot of pressure off of us.
NOTE; my recently deceased mother had 3 different care companies assigned to her so we do have a comparison to review against and the manager and her team outshine them all.
It's the little things that often get overlooked when caring for people and often it's the little things that enable people to feel valued and that they have worth as individuals. We will always be grateful to the manager and her team. I highly recommend them.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex
Thank you so much for your kind and thoughtful words. It means the world to us to know that the care and support we provide has made such a difference for your dad and for your family.We believe that…read more
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Review of

Connect Care Services Ltd - West Sussex

from Sidney T (Client) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Connect Care are very special nothing is too much trouble. They truly do care. Lovely people. My previous experience of care for my wife was not very impressive so I wasn't expecting this level of care for myself a really pleasant surprise
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex
Thank you so much for your kind review. We are delighted to hear that you feel well supported and cared for by our team. Your feedback means a lot to us, and we will be sure to share your lovely…read more
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Review of

Connect Care Services Ltd - West Sussex

from Tanya V (Daughter of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we met - for my mothers first observation both parties felt at ease. The communication & care is absolutely fantastic. We feel my mother is receiving the best care & is forming good relationships with the team. I honestly feel we are lucky to have this agency, we cannot thank you enough.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex
Thank you so much for your kind words, Tanya. We are delighted to hear that your mother and your family feel reassured and supported. Communication and building strong relationships are at the heart…read more
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  • Treated with Dignity
  • Value for Money
Review of

Connect Care Services Ltd - West Sussex

from G P (Son of Client) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first contact, Connect Care (Sussex branch) have been excellent. A thoroughly professional team, always consistent, helpful and friendly. They have always put my mum's needs first.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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