Connect Care Services in Crawley aim to provide a comprehensive, reliable, professional and individually tailored home care service to each and every client, enabling them to live as independent and fulfilled lives as possible in the comfort and safety of their own home.
All staff and carers at Connect Care Services work tirelessly to ensure clients' dignity, individuality and privacy are respected at all times, while providing care and supporting the...
Care Provided by Connect Care Services Ltd - West Sussex
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £27 - £29
Contact Connect Care Services Ltd - West Sussex to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Connect Care Services Ltd
- Private Owned
Person in charge
- Caroline Stone (Manager)
Connect Care Services Ltd - West Sussex Reviews (6)
Connect Care Services Ltd - West Sussex has a Review Score of 9.6 (9.55) out of 10, based on 6 reviews in the last 2 years.
Over all time Connect Care Services Ltd - West Sussex has 6 reviews.
As a family we are delighted with the care that my 95 year old mother is receiving. The manager is calm, knowledgeable and reassuring. She is an answer to prayer. The staff are delightful and reliable, even phoning for paramedics when my mother had fallen between visits. I would highly recommend this company.
Thank you so much for your kind and thoughtful feedback. Were truly grateful for your trust and are delighted to hear that your mother is receiving the care and support she deserves. Your words mean a great deal to our whole team, and we will be sure to share your appreciation with them.
I have found all the carers pleasant, capable and very good at their job.
Thank you so much for your kind words. Were really pleased to hear that youve found our carers to be pleasant, capable, and good at what they do. Were proud of our team and the care they provide, and it means a lot to know their hard work is appreciated.
Dad came out of hospital having been on palliative care and he was ready to die. The manager and her team have made him feel valued and cared for. They treat him as an individual and go the extra mile. They also take time to talk to him and dad often comments how lucky he is to have such nice people around him.
They communicate well with us as family and this takes a lot of pressure off of us.
NOTE; my recently deceased mother had 3 different care companies assigned to her so we do have a comparison to review against and the manager and her team outshine them all.
It's the little things that often get overlooked when caring for people and often it's the little things that enable people to feel valued and that they have worth as individuals. We will always be grateful to the manager and her team. I highly recommend them.
Thank you so much for your kind and thoughtful words. It means the world to us to know that the care and support we provide has made such a difference for your dad and for your family.We believe that every person we care for deserves to feel valued, respected, and treated as an individual, so its...
Connect Care are very special nothing is too much trouble. They truly do care. Lovely people. My previous experience of care for my wife was not very impressive so I wasn't expecting this level of care for myself a really pleasant surprise
Thank you so much for your kind review. We are delighted to hear that you feel well supported and cared for by our team. Your feedback means a lot to us, and we will be sure to share your lovely comments with everyone involved in your care.
From the moment we met - for my mothers first observation both parties felt at ease. The communication & care is absolutely fantastic. We feel my mother is receiving the best care & is forming good relationships with the team. I honestly feel we are lucky to have this agency, we cannot thank you enough.
Thank you so much for your kind words, Tanya. We are delighted to hear that your mother and your family feel reassured and supported. Communication and building strong relationships are at the heart of what we do, and its wonderful to know that this has been your experience.We feel privileged to be trusted with your mothers care and will continue to do all we can to provide the very best support.
From the very first contact, Connect Care (Sussex branch) have been excellent. A thoroughly professional team, always consistent, helpful and friendly. They have always put my mum's needs first.
Regulatory Rating
Care Quality Commission (CQC) Rating
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Connect Care Services Ltd - West Sussex.
Meet the Team (2)
Care has always been at the heart of my life. I entered the sector straight from school and have never looked back. With years of hands-on experience and a deep-rooted understanding of what quality care truly means, I founded Connect Care Services to offer something personal, compassionate, and dependable.
Coming from a family that ran homecare agencies, I’ve grown up surrounded by the values and dedication it takes to deliver outstanding care. I hold a Level 5 Diploma in Leadership and Management for Health and Social Care, which I achieved with distinction — a reflection of the commitment I bring to every part of my work.
My vision for Connect Care Services is simple: to provide care that is safe, well-led, and above all, trustworthy. Our clients deserve to feel valued, respected, and supported, and that’s the standard we strive for every single day.
Carrie brings a wealth of experience to her role as Registered Manager for our Sussex branch. With a career in care spanning many years, she has been instrumental in the successful setup and ongoing growth of our Sussex services. Her leadership, insight, and deep understanding of the sector ensure we continue to deliver the highest standards of care across the region.
Carrie holds a Level 5 Diploma in Leadership and Management for Health and Social Care and is passionate about building strong, supportive teams who share her dedication to safe, person-centred care.
As Jade’s auntie, Carrie has worked closely with her for many years in previous care companies. Their shared values and strong working relationship are part of what makes Connect Care Services a truly family-driven and united team.
Frequently Asked Questions about Connect Care Services Ltd - West Sussex
How many Carers does Connect Care Services Ltd - West Sussex employ?
Connect Care Services Ltd - West Sussex employs 10 carers.
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