Home Care Providers Owned by Connect Care Services Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Connect Care Services Ltd
Connect Care Services Ltd, based in Stockport, provides home care services in Stockport, Cheshire East and West Sussex.

Home care services offered including personal care such as help showering and getting dressed, as well as dementia care, end of life care, hospital to home discharge etc.

Connect Care Services Ltd Locations (2)

2 Home Care Providers owned by Connect Care Services Ltd
Connect Care Services Ltd - Stockport

38 Woodford Road, Bramhall, Stockport SK7 1PA 

9.7 15 reviews
"We were put in touch with Connect Care when my Mum was discharged from hospital knowing she didn't have too long left. All the care…"   Read all 15 reviews

Connect Care Services aim to provide a comprehensive, reliable, professional and individually tailored home care service to each and every client, enabling them to live as independent and fulfilled lives as possible in the comfort and safety of their… Read more about Connect Care Services Ltd - Stockport

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27 / hour
Connect Care Services Ltd - West Sussex

Churchill Court, 3 Manor Royal, Crawley RH10 9LU 

9.5 5 reviews
"The manager and her team are amazing, we are so grateful for the care they offer my father. Dad came out of hospital having been on…"   Read all 5 reviews

Connect Care Services in Crawley aim to provide a comprehensive, reliable, professional and individually tailored home care service to each and every client, enabling them to live as independent and fulfilled lives as possible in the comfort and safety… Read more about Connect Care Services Ltd - West Sussex

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27 / hour

Connect Care Services Ltd Reviews (20)

9.6

Connect Care Services Ltd has a Group Review Score of 9.6 (9.588) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connect Care Services Ltd must have a Review Score.

Overall Experience
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Review of

Connect Care Services Ltd - West Sussex

from Kathie K (Client) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the carers pleasant, capable and very good at their job.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex

Thank you so much for your kind words. Were really pleased to hear that youve found our carers to be pleasant, capable, and good at what they do. Were proud of our team and the care they provide, and it means a lot to know their hard work is appreciated.

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Review of

Connect Care Services Ltd - West Sussex

from Elaine P (Daughter of Client) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team are amazing, we are so grateful for the care they offer my father.
Dad came out of hospital having been on palliative care and he was ready to die. The manager and her team have made him feel valued and cared for. They treat him as an individual and go the extra mile. They
also take time to talk to him and dad often comments how lucky he is to have such nice people around him.
They communicate well with us as family and this takes a lot of pressure off of us.
NOTE; my recently deceased mother had 3 different care companies assigned to her so we do have a comparison to review against and the manager and her team outshine them all.
It's the little things that often get overlooked when caring for people and often it's the little things that enable people to feel valued and that they have worth as individuals. We will always be grateful to the manager and her team. I highly recommend them.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex

Thank you so much for your kind and thoughtful words. It means the world to us to know that the care and support we provide has made such a difference for your dad and for your family.We believe that every person we care for deserves to feel valued, respected, and treated as an individual, so its truly heartening to hear that this has been your experience. Our team takes great pride in the little things that can make a big difference, and your recognition of this is deeply appreciated.We are so sorry to hear about the loss of your mother, and were honoured that youve trusted us to care for your dad during this time. Your recommendation and feedback encourage us all to keep doing our very best every day.With gratitude,The Manager & Team

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Review of

Connect Care Services Ltd - West Sussex

from Sidney T (Client) published on 1 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Connect Care are very special nothing is too much trouble. They truly do care. Lovely people. My previous experience of care for my wife was not very impressive so I wasn't expecting this level of care for myself a really pleasant surprise
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex

Thank you so much for your kind review. We are delighted to hear that you feel well supported and cared for by our team. Your feedback means a lot to us, and we will be sure to share your lovely comments with everyone involved in your care.

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Review of

Connect Care Services Ltd - West Sussex

from Tanya V (Daughter of Client) published on 28 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we met - for my mothers first observation both parties felt at ease. The communication & care is absolutely fantastic. We feel my mother is receiving the best care & is forming good relationships with the team. I honestly feel we are lucky to have this agency, we cannot thank you enough.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - West Sussex

Thank you so much for your kind words, Tanya. We are delighted to hear that your mother and your family feel reassured and supported. Communication and building strong relationships are at the heart of what we do, and its wonderful to know that this has been your experience.We feel privileged to be trusted with your mothers care and will continue to do all we can to provide the very best support.

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Review of

Connect Care Services Ltd - Stockport

from Helen W (Daughter of Client) published on 13 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We were put in touch with Connect Care when my Mum was discharged from hospital knowing she didn't have too long left.
All the care givers are people who genuinely care and not just for the client but for the family too. They give the best hugs too!
Nothing is too much trouble and they certainly
go the extra mile. So thank you all at Connect Care for your exemplary service in the care of my beautiful Mum and for your compassion with me. Much appreciated xxxxxx
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Review of

Connect Care Services Ltd - West Sussex

from G P (Son of Client) published on 7 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first contact, Connect Care (Sussex branch) have been excellent. A thoroughly professional team, always consistent, helpful and friendly. They have always put my mum's needs first.
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Review of

Connect Care Services Ltd - Stockport

from A B (Daughter of Client) published on 30 April 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fantastic service. Reliable, kind carers, obliging and helpful with additional visits for appointments when needed. Reassuring to know that someone will see mum first thing to help her get up and dressed. Very good at keeping us informed of any problems. Wouldn't hesitate to recommend Connect Care to
others.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - Stockport

Thank you so much for your kind words and recommendation. We're so pleased to hear our team is making a positive difference and giving you peace of mind. It's a privilege to support your mum.

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Review of

Connect Care Services Ltd - Stockport

from H S (Daughter of Client) published on 21 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole service provided from start to finish was excellent. The staff could not have been more kind, helpful and efficient. The phone is always answered which is so rare these days. The staff helped every step of the way and provided knowledge and their experience of dealing with my elderly mother
who has dementia. Thank you.
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Review of

Connect Care Services Ltd - Stockport

from G H (Client) published on 10 January 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Few of us can expect to need carers as we approach our twilight years, but if we do, then we will want to have the best. Connect Care Service staff are just that, the best. The connection between carer and client is crucial for a successful, happy, working relationship. We could not be happier with
our personal carers from Connect Care who are efficient friendly and unintrusive. No task too small or large. The standard of help from Connect Carers is very high. General housework, dusting, cleaning, laundry work, they enjoy! All the Connect Care staff are great.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - Stockport

Thank you so much, its always nice to hear such positive feedback.

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Review of

Connect Care Services Ltd - Stockport

from Elaine D (Daughter of Client) published on 20 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Connect Care has provided care in the home for my mum for several months. It's a well run company, everybody has the clients interests at the forefront and they are quick to respond to any requests or changes to the care plan.
The staff were all very kind and respectful towards both mum and her home.
She did have quite a lot of different carers attending to her but this was absolutely not a problem for her, she embraced the range of different ages and backgrounds and really enjoyed the chats they had with her. They were all a huge support.
Mum has now moved into a care home for 24 hour care but we would both have no hesitation in recommending Connect Care to anybody who requires professional help within their own home.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - Stockport

Thank you so much for your kind words and thoughtful feedback. It means a lot to us to hear that our care made a positive difference for your mum and provided her with companionship and support during her time with us. We're grateful for the opportunity to have been part of her care journey and wish her all the best in her new home. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for your recommendation!

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Review of

Connect Care Services Ltd - Stockport

from Antony C (Son of Client) published on 11 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Connect Care lives up to its name and promises. We moved to Connect Care Service after meeting the manager, who runs the company. Previous experiences with other care companies have been really negative in every aspect. The manager met with us and reviewed our needs, my mother is 95 years old and disabled,
and provided us with a care plan after assessing our particular situation. It was obvious that the manager actually listened to what our needs were for mom's well being, in terms of the physical and emotional, and put in place a care schedule that has worked for us. The carers arrive on time and are a lovely team that obviously view their duties as more than just a job. This is a firm that really does care in every sense, from their office staff to the carers, and we are so happy to have their support, it has really taken a lot of pressure off us. These are the professionals.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - Stockport

Thank you so much for your kind words and thoughtful feedback. It truly means the world to us to know that your experience with us has been positive. We are committed to delivering the best possible care, and it's wonderful to hear that our team has been able to meet your mother's needs in both physical and emotional aspects. Your appreciation of our carers and office team is incredibly motivating. We take great pride in our staff, and it's rewarding to know that their dedication and compassion are making a real difference. Thank you for trusting us with your mother's care-we're so pleased to be able to support mum. We will continue to do everything we can to ensure she receives the care she deserves.

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Review of

Connect Care Services Ltd - Stockport

from Terence A (Husband of Client) published on 17 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently changed to Connect Care in the hope of more consistency of care personnel and better timekeeping. My wife had a catastrophic deterioration in her advanced Parkinsons as a result of an antibiotic-resistant infection, leaving her unable to move, speak or swallow, and dependent on a PEG
tube for all sustenance.
Moving to Connect Care has been an absolute revelation in respect to the level of care which is now being provided. The entire team are upbeat, very friendly , and besides being extremely competent, are just so nice with her, which provokes a good response from my wife, usually with a smile. In turn, this makes me considerably more relaxed about the care my wife is receiving. Everyone on the team is keen to provide general household help, particularly in respite periods, again lifting the pressure on myself.
In short, in an extremely difficult time, Connect Care has made a massive difference for both my wife and myself. Carry on the excellent work!
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - Stockport

Thank you for this lovely review we always strive to go above and beyond for our clients. It is always a pleasure to visit.

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Review of

Connect Care Services Ltd - Stockport

from Barbara W (Wife of Client) published on 8 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came home from the hospital after stroke rehab after having been treated for cancer for nearly 2 years, then sadly followed by a bilateral stroke, losing most of his sight and mobility.
Connect Care was the choice of care providers and from the moment the owner came to speak to me I knew
I’d made the right decision.
I don’t know where to start really as they were an amazing team, and the care was another level. They were all professional, knowledgable, hard-working, friendly, and dedicated, all genuinely loving their work. They could always get a smile out of my husband, always very upbeat.
They made a very difficult time so much easier. The support we both got was beyond my expectations. We both had a special bond with them, they were with us until my husband passed. They went the extra mile with their care and they never let us down. They are now my friends for life, I know I can always pop into the office for a tea and a chat if passing.
Reply from Jade Longhurst, Registered Individual at Connect Care Services Ltd - Stockport

It was a privilege to provide care for your husband, he will always hold a special place in our hearts. And always enjoy your visits to see us at the office.

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Review of

Connect Care Services Ltd - Stockport

from Lindsay A (Daughter of Client) published on 29 June 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Connect Care Service has been outstanding in the care of my mum in what turned out to be the last few months of her life. They treated her with dignity, respect and compassion.
It helped me greatly knowing I had people with Mum who cared and were always on the end of the phone when I needed them.
Reply from asha shahid, Registered Manager at Connect Care Services Ltd - Stockport

It was an absolute pleasure caring for your mum, thank you for your kind words.

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Review of

Connect Care Services Ltd - Stockport

from Caroline G (Daughter of Client) published on 15 May 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. Great to get an email report, so glad I contacted Connect Care Service.
Reply from asha shahid, Registered Manager at Connect Care Services Ltd - Stockport

Thank you, communication in care is key and we always want to be transparent.

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Review of

Connect Care Services Ltd - Stockport

from Colin H (Client) published on 11 May 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Service is excellent. Very pleasant meeting.
Note: I never give 100%.
Reply from Asha Shahid, Registered Manager at Connect Care Services Ltd - Stockport

So pleased that you are happy with the service, as a company it is always good to receive feedback.

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Review of

Connect Care Services Ltd - Stockport

from S H (Client) published on 18 July 2022
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a client of the Connect Care Service, having joined in March 2022. I am 96-years-old and prior to that I had managed on my own.
I am benefitting greatly from the service as it is a relief to have help with the cleaning, supervising grocery deliveries and changing bedding.
The carers have all
been kind and understanding of my needs and I look forward to their visits.
Reply from Asha Shahid, Registered Manager at Connect Care Services Ltd - Stockport

Thank you for your kind words. We always aim to ensure we provide a service that suits everyone's individual needs.

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Review of

Connect Care Services Ltd - Stockport

from A F (Daughter of Client) published on 11 May 2022
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Connect Care Service, Bramhall, helped me care for my father during the last two months of his life. Three of their staff, at all times, treated Dad with respect, assisting him with toileting, personal care and medication. He and I were both supported with dignity and kindness. We have
a lot to thank them for and I would recommend the agency to anyone.
Reply from asha shahid, Registered Manager at Connect Care Services Ltd - Stockport

Thank you for your kind words. Although we looked after your father for a short period, the staff all enjoyed his charismatic view of life.

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Review of

Connect Care Services Ltd - Stockport

from Peter H (Client) published on 28 March 2022
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Received first class service from all the carers.
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Review of

Connect Care Services Ltd - Stockport

from Ann C (Daughter of Client) published on 28 March 2022
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent communication, flexible and happy to help out when we required additional support. Our carer is polite and friendly.
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Awards / Recognitions (0)

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Frequently Asked Questions about Connect Care Services Ltd

Costs for home care providers owned by Connect Care Services Ltd

Average costs for home care provided by Connect Care Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Connect Care Services Ltd, based on 2 out of their 2 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £27
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Connect Care Services Ltd own?

Connect Care Services Ltd own 2 Agencies.

Which Connect Care Services Ltd Agencies have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Connect Care Services Ltd to verify any information. View our terms and conditions. Connect Care Services Ltd has a Premium Service – more info.