Reviews posted for members of Specialist Care Team Ltd.
They go in twice daily to check she is all right, administer her tablets, and check her hearing aids. But they go above and beyond. Always checking if she has eaten and making her a...
Thank You. Thank You. You are all angels.
Thank you so much for your really kind words. Our team really enjoys visiting your Mum and they'll be absolutely touched by your comments - which have already been passed onto them. Thank you, again.
Very caring and friendly staff who are willing and able to assist with all my needs and requirements. I would have no complaints as all needs are met and catered for in a very friendly and cheery way. Very efficient.
Very caring and friendly staff who are willing and able to assist with all my needs and requirements. I would have no complaints as all needs are met and catered for in a very friendly and cheery way. Very efficient.
What a wonderful review to read! We truly appreciate your kind words about our team and will be sure to let them know. Knowing that you found our service friendly, caring, and efficient means the world to us. Thank you.
Specialist Care Team have been supporting my mum for quite a while now, and they visit her in her home. They have been tremendous in the care they offer and are very communicative in their style of what they can do and what they can't do, which is very helpful because it allows us to make choices...
Great service.
Many thanks for your kind words; we're really pleased that your mum is receiving the support she needs. I will be sure to pass your comments on to the team.
My father is well cared for by all the staff assigned to him. If there is ever a problem, I am informed immediately. Nothing is left to chance. He clearly enjoys the time that the carers are with him. He knows he can speak to them about any problems he has, and they will sort it out for him. Staff...
My father is well cared for by all the staff assigned to him. If there is ever a problem, I am informed immediately. Nothing is left to chance. He clearly enjoys the time that the carers are with him. He knows he can speak to them about any problems he has, and they will sort it out for him. Staff are friendly, polite and professional in all aspects of their work and clearly care about their clients. This then he's me to put my mind at rest when I am not with him, knowing he is in good hands. Thank you so much.
Thank you for your heartfelt review. We're absolutely delighted to hear about your father's positive experience with our staff. It's our mission to provide high-quality care, prompt communication, and a sense of comfort for both our clients and their loved ones. Thanks for entrusting us with your father's care! I'll pass your comments on to the team too.
I don't want to complain - they have to learn the job.
I don't want to complain - they have to learn the job.
Thank you for taking the time to share your experience. It's fantastic to hear that you're pleased with our services. We absolutely agree, our newer and younger team members are on a learning journey, and we're so grateful for your understanding while your key worker is currently on maternity leave.
Staff are always very kind. Suits my needs - laugh and joke kindly at this moment in time.
Staff are always very kind. Suits my needs - laugh and joke kindly at this moment in time.
We're delighted to hear that our team is making your time with us enjoyable and meeting your needs. A laugh and a joke can brighten anyone's day, and we're happy we could bring that to you. Thanks for sharing your experience! I'll be sure to pass your comments on to the team.
Very good talks to her and help her be calm and leaves me to stay without worry.
Very good talks to her and help her be calm and leaves me to stay without worry.
Thank you for your kind comments about how our team helps to support your wife. I'll pass these on to our team at the next meeting. Thank you.
I have had a very positive experience with this company. The carers are all very respectful and very friendly. They are all ready to help me in any way I need. I have no complaints whatsoever.
I have had a very positive experience with this company. The carers are all very respectful and very friendly. They are all ready to help me in any way I need. I have no complaints whatsoever.
Thank you so much for your wonderful comments. It's so important for our carers to get the basics right, and being friendly and respectful is right up there! I'll ensure the team hear your comments at their next meeting. Thanks
Not letting me know when staff are sick and sending other staff - find it hard to get hold of the office at times.
Not letting me know when staff are sick and sending other staff - find it hard to get hold of the office at times.
Thank you so much for your feedback. I know you've already had a conversation with the team about your rota. We've done a spot check of your last 100 visits and can see that on four visits we've had to change your staff member at the last minute. Unfortunately, times can arise when either the...
Thank you so much for your feedback. I know you've already had a conversation with the team about your rota. We've done a spot check of your last 100 visits and can see that on four visits we've had to change your staff member at the last minute. Unfortunately, times can arise when either the member of the team is too ill to come to work or they are dealing with an incident at a previous visit. Our duty team are aware that they must inform anyone of any potential changes and discuss these with the individual before making the change. We will regularly check in with you to ensure our communication is spot on for you. Your comments have already been discussed by the team, and I'll make sure to pass on your other comments to the front-line team. Thank you.
Walking to the toilet from an armchair with a walking frame.
Walking to the toilet from an armchair with a walking frame.
Many thanks for your kind comments and for your top review; we're really pleased that we're able to help. I have passed your message on to your team.
Get on with most of the staff and get on well with two particular members of staff, find them so easy to chat about my problems and also do cooking and stuff. I would like one lady as my key worker because she is so easy to get along with and very helpful and the same as the other lady carer.
Get on with most of the staff and get on well with two particular members of staff, find them so easy to chat about my problems and also do cooking and stuff. I would like one lady as my key worker because she is so easy to get along with and very helpful and the same as the other lady carer.
Thank you for your comments. It's so important to us that you have at least one member of the team that you work closely with, and I'm really pleased that our key worker policy is working for you. We also understand that sometimes people don't connect as well as others, in these circumstances,...
Thank you for your comments. It's so important to us that you have at least one member of the team that you work closely with, and I'm really pleased that our key worker policy is working for you. We also understand that sometimes people don't connect as well as others, in these circumstances, we're more than happy to rotate team members. I will be sure to pass your comments on to the next team meeting. Thank you.
The Specialist Care Team have really helped me when I have been struggling through hard times. They have always been really caring and there for me. Couldn’t have done without them sometimes as they are great and really friendly.
The Specialist Care Team have really helped me when I have been struggling through hard times. They have always been really caring and there for me. Couldn’t have done without them sometimes as they are great and really friendly.
Hello – thank you for your kind review. I'm so pleased we've helped support you. I've just passed your compliments on to the rest of the team, which I know they'll be so made up about! Thank you.
The time of visits do...
The time of visits do need to be as regular as possible to keep the client on an even keel, and this sometimes slides and upsets the client.
Thank you so much for your comments. Our team really enjoy their days with your son – especially those baking sessions! I've had a chat with our dedicated rota coordinator to check our punctuality stats. The overall punctuality score for the past year is that we've been an average of 13 minutes...
Thank you so much for your comments. Our team really enjoy their days with your son – especially those baking sessions! I've had a chat with our dedicated rota coordinator to check our punctuality stats. The overall punctuality score for the past year is that we've been an average of 13 minutes early. I can see on 2 occasions over the past year, we've been both 40 and 43 minutes late, for this I am sorry – unfortunately this was a knock-on effect from Covid-related absence, but I can see that the team has followed the procedure and notified your son. Many thanks for your comments.
Wouldn't want to use anyone else as I have gotten used to them now.
Wouldn't want to use anyone else as I have gotten used to them now.
Thank you for your kind words. Having looked at your rota, it's great that you have had at least a weekly visit from your key worker. I have passed your feedback onto the management team. Thank you.
I appreciate everyone that takes care of me. Thank you all; I am very happy with everything that the carers do for me. I only have good things to say about them. Bless them all!
I appreciate everyone that takes care of me. Thank you all; I am very happy with everything that the carers do for me. I only have good things to say about them. Bless them all!
Thank you for your kind comments. I'm so pleased that we're able to support you and your team will be so happy to receive your feedback.
I can find no problem with the staff. They are all very friendly and helpful. Nothing is too much trouble.
I can find no problem with the staff. They are all very friendly and helpful. Nothing is too much trouble.
Thank you for your kind words. I will pass this onto them during our team meeting this week.
Thank you very much.
Thank you very much.
Many thanks for leaving us a great review. I have passed your comments onto the team.
The care and attentive of the care staff are respectful, attentive, thorough, cheerful and conscientious.
The care and attentive of the care staff are respectful, attentive, thorough, cheerful and conscientious.
Many thanks for your wonderful feedback. We've just had a staff team meeting this morning and shared your comments with your key workers. Thanks again.
I have found that everyone connected to the Specialist Care Team are excellent. Very well trained, always polite and very willing to do anything for myself.
I have found that everyone connected to the Specialist Care Team are excellent. Very well trained, always polite and very willing to do anything for myself.
Thank you so much for your kind comments. We do spend a while training up our team members, and I am really pleased that it's had positive outcomes for you. I will pass these comments onto the team too.
Extremely impressed with the team that look after my mother. They treat her with dignity, respect and also are very supportive of myself and my younger sister. Their ethos is to not only support my mum but the whole family. I’ve been overwhelmed with the professionalism of the support workers and...
Extremely impressed with the team that look after my mother. They treat her with dignity, respect and also are very supportive of myself and my younger sister. Their ethos is to not only support my mum but the whole family. I’ve been overwhelmed with the professionalism of the support workers and look forward to their visits. They look after Mum brilliantly and also offer advice on how to treat different ailments. I feel well-updated after each visit, and they go the extra mile; they even do household chores when they see I am unable to. I would highly recommend the specialist care team to anyone who needs help with personal care, and my mum is just as content as I am. Well done everyone!
Many thanks for your comments, that’s lovely to hear. I’ve just passed this onto the team as well. It’s a pleasure working with you to achieve the best outcomes for your mum.
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Average costs for home care provided by Specialist Care Team Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Specialist Care Team Ltd, based on undefined out of their 2 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Specialist Care Team Ltd own 2 Agencies.
Specialist Care Team (Lancashire) & Specialist Care Team (Manchester) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Specialist Care Team Ltd to verify any information. View our terms and conditions. Specialist Care Team Ltd has a Basic Service -what a Basic Service includes.
