April Complete Care Solutions Ltd

14 Hendre Road, Pencoed, Bridgend CF35 5NW
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9.4 5 Reviews
  • April Complete Care Solutions Ltd, Bridgend
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Home Care Providers belonging to Right at Home (Bridgend and Vale of Glamorgan)
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9.9
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Cleaning Service
  • Companionship
  • Laundry Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Cancer Care

Funding & Fees

  • Hourly Visiting Care Fees: £29.92 – £29.92

Short calls including 15min, 30min and 45min in duration are also available.
Prices correct as of April 2025. Bank Holidays are more.

These prices are only a guideline, please contact April Complete Care Solutions Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • April Complete Care Solutions Ltd

Person in charge

  • Sara Phillips (Office Manager)
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April Complete Care Solutions Ltd Reviews (5)

9.4

April Complete Care Solutions Ltd has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years. Over all time April Complete Care Solutions Ltd has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
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Date Published

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5
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Review from Darran J (Son of Client) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care dad gets from April care it can sometimes be difficult to look after dad depending sometimes what sort of mood dad is in. They always do what is required in looking after dad and inform me if anything has changed, this has made it easier for me as looking after dad can
be tiresome and gives me more time

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R P (Client) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have good experiences with April Care. They provide me with suitable carers and are always available for discussion.
I have been a client for over 10 years and although there have been many staff changes over this time, I have maintained a good overall service.

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Management

Treated with Dignity

Value for Money

Review from S B (Daughter of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have used the services of April Care for a year and cannot thank the carers and office staff enough for the care and consideration shown to our mother. In addition the prompt attention to any concerns that arise during the visits are promptly dealt with by a telephone call. Nothing is too
much trouble for them when changes are needed to be made.

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Review from Neil F (Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have managed to change my care needs at short notice due to a short term illness. Always kept me informed of changes, easy staff to get on with. Easy to make changes when needed. Very supportive company, and staff.

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Treated with Dignity

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Review from David P (Son of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

April care provide respite cover and regular home visits associated with my mother's health requirements. The ladies who attended to my mothers needs are always kind, considerate and very professional in carrying out their duties.
Also, whenever I have had a need to speak to the management team they
have always been helpful, supportive and quickly address any issues, where possible.
In conclusion, I don't usually respond to surveys, however, in this instance I feel obliged to give a 5 star rating. I would highly recommend April complete care solutions. Thank you.

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Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for April Complete Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for April Complete Care Solutions Ltd is calculated as follows: ( (27 Excellents x 5) + (3 Goods x 4) ) ÷ 30 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for April Complete Care Solutions Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about April Complete Care Solutions Ltd

What Type of Services does April Complete Care Solutions Ltd offer?

April Complete Care Solutions Ltd offers Home Care.

How many Carers does April Complete Care Solutions Ltd employ?

April Complete Care Solutions Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact April Complete Care Solutions Ltd to verify any information. View our terms and conditions. April Complete Care Solutions Ltd has an Basic Service - more info.