ENA HomeCare Services

Holford House, Holford Court, Heartcote Road, Swadlincote DE11 9BX

ENA HomeCare Services is a home care and support provider that has served the East Midlands area since 1998. The central office is based in Swadlincote, Derbyshire but also covers surrounding areas.

ENA HomeCare Services provides a wide range of day-to-day care, and support services for the elderly and adults over the age of 18 with dementia, physical and learning disabilities, mental health conditions, and those with sensory impairment.

ENA also provides respite care or crisis support for families who require a break from their caring duties. Staff provide personalised home care and support services 24 hours, 7 days a week, including bank holiday.

Home care is usually the first choice for people who need additional support with their personal care in order to lead independent lives. Many people who use home care service as an alternative to residential or nursing care.

Staff have a passion for giving care and empowering the people that use their service. With this in mind, they listen to each individual, and collaborate with their families and representatives to ensure that they maintain a person-centered service, based on their assessed care needs.

Staff are aware that each person's care needs are unique and therefore work flexibly with clients and their family or representative to ensure that their care plans meet each individual's care needs. Staff value the trust clients have invested in them, and are committed to meeting their expectations.

The company expects that the need may arise for clients to add new services, or to remote existing services from their care plans in order to meet their changing needs. As such, it welcomes their input in the review of the care plans.

Owner : ENA Homecare Services

Person in charge: Hannah Perry (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 20

Services Offered: Adult Care (18+)

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Sensory Impairment • Shopping Service / Errands • Sit in Service

Visiting: Any questions or queries can be answered by Central Office, opening times are between 9:00 AM and 17:00 PM.

Parking: ENA HomeCare Services have a private car park situated outside the front of the building and an overflow car park down the side of the building.

Latest Care Quality Commission* Report on ENA HomeCare Services: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Staff Profiles

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Hannah Perry

Job Title: Registered Manager

Joined: 2000

Description:

Hannah Perry is the registered Manager for ENA HomeCare Services. She started her career back in 2000 as a carer in the community and was then promoted to Registered Manager.

Hannah strives to ensure that our service provides the highest standard of care to our service users. She has lead us to a CQC rating of GOOD across the board.

Hannah is passionate for the role and the industry and has excellent knowledge and experience.