ENS Care & Support

Gemma was very supportive and understanding in getting my son ho from hospital in time for Christmas, which meant a huge amount to us as a family inspite of a really challenging few weeks. I wi be forever grateful for that as it could have been a Christmas without my boy amongst his family after a long trying stay in hospital with serious health issues which are ongoing.

Generally they are prompt.

When dealing with office staff, whether it be relating to rotas or management issues, the staff are always polite and helpful.

My family and I have no complaints and would recommend ENS.

my brother in law lives on his own i am in Australia, when ever i contact the care provider they answer me strate away,let me know how he is doing, the care he gets is very good, i trust in them as im so far away and i cant visit, i know they contact myself ,or my son or daughter, if anything is wrong, i have never met his carers but from what i hear they are very caring.

Support staff are friendly and provide high quality support to my daughter understanding her needs, the office staff are approachable and do their best to provide staff that will understand her needs, the only negative is when short staffed it can be very difficult to find cover.

ENS Care & Support are a very caring company and focuses on the individual people they support. They do the best they can to ensure compatibility and continuity with support workers to enable the service users to enjoy their lives. I see this not only with my own son but also with the other residents. I know from bitter experience that not all care companies are like this.

I've been supported by ENS Care & Support in excess of 18-months, and the consistency of staff has allowed me to build a trusting relationship with them. The ladies are reliable and encouraging, patient, kind and funny. The office staff have really gone the extra mile to support me by telephone too when things have been difficult, and they've been accommodating and flexible in supporting my changing circumstances. Thank you, ENS.

As a mother, I have found the carers who come every morning to shower and dress my son are very understanding as he is very dependant on them, making his smart to go to his day centre. As I am now 85-yeards-old, I find them very helpful in every way and would not be able to manage without them.

Friendly, helpful and easy to talk to if you have any concerns or worries. Peace of mind knowing the service user is safe and happy.

We have recently started using ENS for support for my son to access the community. My son has Autism anxiety and OCD. I am so pleased with this service, the support staff are caring and kind and my son has been enjoying his days out with them. The office staff are helpful and efficient and very easy to contact so we are both very happy!

I used ENS recently for some short term care for my Aunt. From the initial phone call, everything was handled extremely efficiently and in a very friendly manner. I was pleased with the care given and have been left with the feeling that both the office staff and carers had a genuine interest in doing the best for my Aunt.

ENAS provide a very good service to my sister. She can be very awkward, difficult and stubborn but the staff are amazing and very kind and patient. They are angels. ENS is only ever a phone call away, always answer the phone. No problems with them at all.

I'm looking after my elderly mother without help and the seamless good service ENS provide is most welcome when I take a break in Essex.

I have used ENS to support my severely disabled daughter for many years. They have always provided excellent Carers/nurses who are very professional, friendly and without exception compassionate and caring. I am happy to leave my precious daughter in their care knowing she will be supported in whatever activity she is doing that day. Any calls or emails to the office are responded to swiftly by friendly and professional staff.

Carers are excellent and take time and trouble to ensure that my son is enjoying his sessions and do what he wants to by consulting him first. Office staff and helpful too.

The support worker who cares for my Daughter is excellent, she has cared for her for the past 5 years, and is part of the family.

There are certain issues where I have to keep on about but in general, my wife and myself are very pleased with my son's carers.

Generally speaking until now the service has been satisfactory.

I am very pleased with the care my son receives and the staff are excellent.

The regular carer is excellent. She understands my Daughter's needs and is proactive in suggesting activities to help my Daughter progress. The agency has let us down at short notice when our regular carer is not available.

well done everyone.