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22-24 Hamlet Court Road, Westcliff-on-Sea, SS0 7LX
View full details of ENS Care & SupportLatest Reviews for ENS Care & Support
27 February 2026
Generally we have the same support staff, which is extremely important for continuity. They are always kind and courteous. They all know what they should be doing, but there are one or two who, occasionally, I have to remind about certain important things.
Generally they are prompt.
When
dealing with office staff, whether it be relating to rotas or management issues, the staff are always polite and helpful.
My family and I have no complaints and would recommend ENS.
19 February 2026
my brother in law lives on his own i am in Australia, when ever i contact the care provider they answer me strate away,let me know how he is doing, the care he gets is very good, i trust in them as im so far away and i cant visit, i know they contact myself ,or my son or daughter, if anything is
wrong, i have never met his carers but from what i hear they are very caring.
06 February 2026
Support staff are friendly and provide high quality support to my daughter understanding her needs, the office staff are approachable and do their best to provide staff that will understand her needs, the only negative is when short staffed it can be very difficult to find cover.
22 August 2022
ENS Care & Support are a very caring company and focuses on the individual people they support. They do the best they can to ensure compatibility and continuity with support workers to enable the service users to enjoy their lives. I see this not only with my own son but also with the other
residents. I know from bitter experience that not all care companies are like this.
12 January 2021
I've been supported by ENS Care & Support in excess of 18-months, and the consistency of staff has allowed me to build a trusting relationship with them. The ladies are reliable and encouraging, patient, kind and funny. The office staff have really gone the extra mile to support me by telephone too
when things have been difficult, and they've been accommodating and flexible in supporting my changing circumstances. Thank you, ENS.
21 December 2020
As a mother, I have found the carers who come every morning to shower and dress my son are very understanding as he is very dependant on them, making his smart to go to his day centre. As I am now 85-yeards-old, I find them very helpful in every way and would not be able to manage without them.
19 December 2019
Friendly, helpful and easy to talk to if you have any concerns or worries. Peace of mind knowing the service user is safe and happy.
16 December 2019
We have recently started using ENS for support for my son to access the community. My son has Autism anxiety and OCD. I am so pleased with this service, the support staff are caring and kind and my son has been enjoying his days out with them. The office staff are helpful and efficient and very easy
to contact so we are both very happy!
19 February 2019
I used ENS recently for some short term care for my Aunt. From the initial phone call, everything was handled extremely efficiently and in a very friendly manner. I was pleased with the care given and have been left with the feeling that both the office staff and carers had a genuine interest in
doing the best for my Aunt.
21 December 2018
ENAS provide a very good service to my sister. She can be very awkward, difficult and stubborn but the staff are amazing and very kind and patient. They are angels. ENS is only ever a phone call away, always answer the phone. No problems with them at all.
21 December 2018
I'm looking after my elderly mother without help and the seamless good service ENS provide is most welcome when I take a break in Essex.
13 December 2018
I have used ENS to support my severely disabled daughter for many years. They have always provided excellent Carers/nurses who are very professional, friendly and without exception compassionate and caring. I am happy to leave my precious daughter in their care knowing she will be supported in
whatever activity she is doing that day. Any calls or emails to the office are responded to swiftly by friendly and professional staff.
12 July 2018
Carers are excellent and take time and trouble to ensure that my son is enjoying his sessions and do what he wants to by consulting him first. Office staff and helpful too.
26 June 2018
The support worker who cares for my Daughter is excellent, she has cared for her for the past 5 years, and is part of the family.
21 June 2018
There are certain issues where I have to keep on about but in general, my wife and myself are very pleased with my son's carers.
06 June 2018
Generally speaking until now the service has been satisfactory.
16 May 2018
I am very pleased with the care my son receives and the staff are excellent.
15 May 2018
The regular carer is excellent. She understands my Daughter's needs and is proactive in suggesting activities to help my Daughter progress. The agency has let us down at short notice when our regular carer is not available.
07 September 2017
My son is so happy to be in this home, all his carers are so nice and friendly it is like a home from home. Everyone has tried to do their utmost to make him welcome. My son is very happy which makes us happy and gives us peace of mind. He enjoys the food at the house, good home cooking.
Staff at
the office are working hard to sort out all the little hic ups.
he gets on well with all his housemates.
well done everyone.
29 June 2016
I have always found the staff at ENS to be pleasant, helpful and understanding.
Latest Reviews for ENS Care & Support
27 February 2026
Generally we have the same support staff, which is extremely important for continuity. They are always kind and courteous. They all know what they should be doing, but there are one or two who, occasionally, I have to remind about certain important things.
Generally they are prompt.
When
dealing with office staff, whether it be relating to rotas or management issues, the staff are always polite and helpful.
My family and I have no complaints and would recommend ENS.
19 February 2026
my brother in law lives on his own i am in Australia, when ever i contact the care provider they answer me strate away,let me know how he is doing, the care he gets is very good, i trust in them as im so far away and i cant visit, i know they contact myself ,or my son or daughter, if anything is
wrong, i have never met his carers but from what i hear they are very caring.
06 February 2026
Support staff are friendly and provide high quality support to my daughter understanding her needs, the office staff are approachable and do their best to provide staff that will understand her needs, the only negative is when short staffed it can be very difficult to find cover.
22 August 2022
ENS Care & Support are a very caring company and focuses on the individual people they support. They do the best they can to ensure compatibility and continuity with support workers to enable the service users to enjoy their lives. I see this not only with my own son but also with the other
residents. I know from bitter experience that not all care companies are like this.
12 January 2021
I've been supported by ENS Care & Support in excess of 18-months, and the consistency of staff has allowed me to build a trusting relationship with them. The ladies are reliable and encouraging, patient, kind and funny. The office staff have really gone the extra mile to support me by telephone too
when things have been difficult, and they've been accommodating and flexible in supporting my changing circumstances. Thank you, ENS.
21 December 2020
As a mother, I have found the carers who come every morning to shower and dress my son are very understanding as he is very dependant on them, making his smart to go to his day centre. As I am now 85-yeards-old, I find them very helpful in every way and would not be able to manage without them.
19 December 2019
Friendly, helpful and easy to talk to if you have any concerns or worries. Peace of mind knowing the service user is safe and happy.
16 December 2019
We have recently started using ENS for support for my son to access the community. My son has Autism anxiety and OCD. I am so pleased with this service, the support staff are caring and kind and my son has been enjoying his days out with them. The office staff are helpful and efficient and very easy
to contact so we are both very happy!
19 February 2019
I used ENS recently for some short term care for my Aunt. From the initial phone call, everything was handled extremely efficiently and in a very friendly manner. I was pleased with the care given and have been left with the feeling that both the office staff and carers had a genuine interest in
doing the best for my Aunt.
21 December 2018
ENAS provide a very good service to my sister. She can be very awkward, difficult and stubborn but the staff are amazing and very kind and patient. They are angels. ENS is only ever a phone call away, always answer the phone. No problems with them at all.
21 December 2018
I'm looking after my elderly mother without help and the seamless good service ENS provide is most welcome when I take a break in Essex.
13 December 2018
I have used ENS to support my severely disabled daughter for many years. They have always provided excellent Carers/nurses who are very professional, friendly and without exception compassionate and caring. I am happy to leave my precious daughter in their care knowing she will be supported in
whatever activity she is doing that day. Any calls or emails to the office are responded to swiftly by friendly and professional staff.
12 July 2018
Carers are excellent and take time and trouble to ensure that my son is enjoying his sessions and do what he wants to by consulting him first. Office staff and helpful too.
26 June 2018
The support worker who cares for my Daughter is excellent, she has cared for her for the past 5 years, and is part of the family.
21 June 2018
There are certain issues where I have to keep on about but in general, my wife and myself are very pleased with my son's carers.
06 June 2018
Generally speaking until now the service has been satisfactory.
16 May 2018
I am very pleased with the care my son receives and the staff are excellent.
15 May 2018
The regular carer is excellent. She understands my Daughter's needs and is proactive in suggesting activities to help my Daughter progress. The agency has let us down at short notice when our regular carer is not available.
07 September 2017
My son is so happy to be in this home, all his carers are so nice and friendly it is like a home from home. Everyone has tried to do their utmost to make him welcome. My son is very happy which makes us happy and gives us peace of mind. He enjoys the food at the house, good home cooking.
Staff at
the office are working hard to sort out all the little hic ups.
he gets on well with all his housemates.
well done everyone.
29 June 2016
I have always found the staff at ENS to be pleasant, helpful and understanding.