What Type of Services does Apex Prime Care Hailsham offer?

Apex Prime Care Hailsham offers Home Care.

How many Carers does Apex Prime Care Hailsham employ?

Apex Prime Care Hailsham employs 50 carers.

Apex Prime Care Hailsham, Unit 10 Swan Barn Business Centre, Old Swan Lane, Hailsham, East Sussex BN27 2BY

Apex Prime Care Hailsham

Unit 10 Swan Barn Business Centre, Old Swan Lane, Hailsham BN27 2BY

4 Reviews

Care Provided

Types of Home Care

Visiting Care

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)

Other Care Provided

Dementia
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Hospital Discharge

Order by:

Review from R S (Friend of Client) published on 30 March 2021
Submitted via Website • Report

Overall Experience

Apex girls are very supportive and professional. They always check my friend has everything she needs and if I leave a note they write back to me. They have worked really well during coronavirus and I am pleased they are starting to have their injections.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sue C (Son of Client) published on 10 September 2020
Submitted via Website • Report

Overall Experience

Just want to give a huge thank you to the young lady who attended to my mother on Saturday. She alerted us to a problem she had after a recent fall and was extremely compassionate. Will you please pass on our thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter (Client) published on 22 May 2018
Submitted via Website • Report

Overall Experience

Wonderful bunch of girls (carers). It's a shame that the office lets the field workers down, the latest being a new carer to the company (2 weeks) and still has no Identity card. Disgraceful.

Reply from Anna Patrick, Marketing Manager at Apex Prime Care Hailsham

Dear Peter, thank you for submitting your feedback. We have been reviewing the incident in question, and your carer has explained they were waiting on their tunic while they were beginning their shadowing before they officially started work. We always issue ID badges first, but our recruitment team are working very hard to issue each new member of staff an official tunic as soon as they start work.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lilian W (Client) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience

I am happy with everyone I have had here.
I always have a good talk with them and feel much better afterwards for their company.
I just wish everyone who needs help could experience what I have so far.
Thank you all.

Reply from Anna Patrick, Marketing Manager at Apex Prime Care Hailsham

Thank you for your lovely review, Lilian. Your feedback means so much to us, and we can't wait to pass on your kind words to our carers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Apex Prime Care Hailsham