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1 to 1 Care

Unit 4, South Oxford Business Centre, Lower Road, Garsington, Oxford OX44 9DP
1 to 1 Care Logo
1 to 1 Care logo
1 to 1 Care, Oxford
1 to 1 Care, Oxford
1 to 1 Care, Oxford

1 to 1 Care is an independent care provider that was established in 2004 to provide the highest level of support and personal care to vulnerable adults in their own homes, their philosophy is very simple; the Client's best interest comes first, every time.

The company is an approved provider of homecare to Oxfordshire County Council and the Oxfordshire Primary Care Trust and they work closely with Sir Michael Sobell House...  

Care Provided by 1 to 1 Care

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

pending on assessment

Contact 1 to 1 Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • 1 to 1 Care UK Ltd
  • Private Owned

Person in charge

  • Sheena Harris (Care Manager)

1 to 1 Care Reviews (30)

9.7

1 to 1 Care has a Review Score of 9.7 (9.7) out of 10, based on 9 reviews in the last 2 years. Over all time 1 to 1 Care has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from Jacqueline C (Client / Service User) published on 26 November 2020 Submitted via Postal Card
Overall Experience

I love all the carers, they are so kind and caring to me. They help me with all the problems I have and cheer me up. I'm very grateful.

Reply from Mark Ferguson, Manager at 1 to 1 Care

Thank you for taking the time to write a review Jacqueline - very much appreciated.

Staff
Care / Support
Management
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Value for Money
Review from Kevin (Son of Client) published on 19 February 2020 Submitted via Website
Overall Experience

We started using 1 to 1 Care to visit my mother once a day whilst my father was in hospital in late 2018. When he returned we needed a care package and we continued with 1 to 1 to visit once a day. All the carers are very friendly, helpful and trustworthy. We continue to use them now and thoroughly recommend the management who have been very helpful when we have had particular care issues that needed resolving.

Reply from Mark Ferguson, at 1 to 1 Care

Thanks Kevin for your kind words - very much appreciated

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Review from Graham B (Son of Client) published on 19 September 2019 Submitted via Website
Overall Experience

I decided to use 1 to 1 Care because they had done such a good job with my mother and mother-in-law. I needed someone to assist him getting up, dressed and taking his medication as I have to go to work at 0600. He enjoys his visits and chats and it provides him with contact while I am at work. They are always cheerful and helpful and get in touch if there are any problems, I can trust he will be fine until I get home.

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Review from Sue (Daughter of Client) published on 9 September 2019 Submitted via Website
Overall Experience
As a family, we could not have asked to have found a better care agency. The quality of care provided is second to none. Every single member of staff is so kind, caring and goes above and beyond. They have provided us with so much support over the last few years and become an extension to the family.

We would highly recommend them.

Reply from Mark Ferguson, at 1 to 1 Care

On behalf of the team, I thank you for your kind words - very much appreciated.

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Review from Wendy W (Daughter of Client) published on 1 May 2019 Submitted via Website
Overall Experience
Very personable, patient and caring with my father who had dementia and they were also very understanding with my mother who struggled to accept the change in her husband. My mother was very apprehensive about having a carer that she didn’t know within her home but this was absolutely fine, not a single issue.
The administration staff within their office were fantastic with keeping us up to date with my father's care when he was in hospital and any changes of medication.
The whole team at 1 to 1 care are fantastic and really took the pressure off us as a family.

We will definitely be giving them a call if we need them in the future.

Reply from mark ferguson, at 1 to 1 Care

Thank you Wendy - really appreciated.

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Management
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Review from J W (Son of Client) published on 9 April 2019 Submitted via Website
Overall Experience

Efficient, reliable and friendly service. A professional care service with a personal touch. Recommended.

Reply from Mark Ferguson, at 1 to 1 Care

Thank you - appreciated.

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Management
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Review from Jacqueline C (Daughter of Client) published on 18 February 2019 Submitted via Website
Overall Experience

1 to 1 have been providing care for my 92-year-old Mum who is determined to remain living independently in her own home despite becoming less mobile and slightly frail. The care provided is tailored to her needs and we have always found the carers to be reliable, trustworthy, friendly, caring, and considerate. The carers are also trained and experienced as proved recently when they knew exactly what to do when Mum had a couple of falls in her home. Because Mum sees the same carers on a daily basis, she has been able to get to know them which helps her to feel safe and secure when having to allow people into her home; this also provides the family with confidence that our Mum is receiving the best care possible.

Reply from mark ferguson, at 1 to 1 Care

Thank you very much Jacqueline - really appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Graham H (Son of Client) published on 21 March 2018 Submitted via Website
Overall Experience

The service provided to my 92-year-old mother was professional, caring and very efficient. All requests were dealt with quickly and there was always a contact available when required. The carers were friendly and my mother looked upon them as friends. If there was a need to obtain essential food items the cares would attend to this which was a great help as I and my sister live some distance away from mother's house. We were extremely pleased and satisfied with the overall service provided.

Reply from Mark Ferguson, Director at 1 to 1 Care

Thank you, Graham - very much appreciated.

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Care / Support
Management
Treated with Dignity
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Review from Sally T (Daughter of Client) published on 11 April 2016 Submitted via Postal Card
Overall Experience
From my initial phone call to the agency to gather information to the present day, I have and my mother the highest quality of help and advice from the agency management, clerical staff and most of all the carers. They have been able to meet all of my mothers needs and act quickly when her care needs change suddenly.

All carers are respectful of my mother, my family and my home. They keep good time and let me know if they are help up. They are cheerful, patient and very gentle in the care of my mother.

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Review from Josephine C (Client / Service User) published on 31 March 2016 Submitted via Postal Card
Overall Experience

Very helpful, kind, considerate and cheerful. They also make sure husband is ok. Always on the end of a phone if a problem arise. Very adaptable around hospital visits and care home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 June 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for 1 to 1 Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for 1 to 1 Care.

Meet the Team (5)

Sheena Job Title: Care Manager Joined: 2006
Sheena
- Joined 1 to 1 Care – 2006
- Health & Social Care NVQ 2
- Health & Social Care NVQ 3
- Health & Social Care NVQ 5
- Movement & Handling Qualified Instructor
- Dementia awareness Trainer

- Portable Health Care Skills Trainer

Sarah Job Title: Supervisor Joined: 2007
Sarah
- Joined 1 to 1 Care – 2007
- Health & Social Care NVQ 2
- Health & Social Care NVQ 3

- Palliative Care – Level 3

Jade Job Title: Deputy Manager Joined: 2010
Jade
- Joined 1 To 1 Care - 2010
- Health & Social Care NVQ 2
- Health & Social Care NVQ 3
- Currently completing Health & Social Care NVQ 5
- Movement & Handling Trainer
- Autism Awareness Trainer
- Learning Disability Trainer

- Portable Health Care Skills Trainer

Karla Job Title: Supervisor Joined: 2010
Karla
- Joined 1 To 1 Care - 2010
- Health & Social Care NVQ 2
- Health & Social Care NVQ 3
- Health & Social Cre NVQ 5 (in progress)
- Movement & Handling Trainer

- Portable Health Skills Trainer

Tina Job Title: Supervisor Joined: 2011
Tina
- Joined 1 To 1 Care 2011
- Health & Social Care NVQ 2

- Health Care Skills Passport

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