Ace Care Agency

Ace Care Centre, New Road, Brownhills, Walsall WS8 6AT
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8.0 1 Review
  • Ace Care Agency, Walsall
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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £22

Day care fees include transport and meals

These prices are only a guideline, please contact Ace Care Agency to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Ace Care Agency

Person in charge

  • Peter Trump (Manager)
Are you the Owner/Manager of Ace Care Agency? View your Advertising Options

Ace Care Agency Reviews (1)

8.0

Ace Care Agency has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Ace Care Agency has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0

Review from R P (Daughter of Client) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ace daycare has been fantastic for our dad. Living with dementia and caring at home, we needed the respite of a daycare placement and Ace was recommended to us. They provide transport and meals/snacks as well as activities. By far the biggest bonus is the staff - from the owner and mini bus driver
to all the staff - Dad was treated with dignity and respect. The staff had a real understanding of dementia and quickly understood Dad's likes and isms with his dementia. Ace has kept dad at home with us for longer and we truly appreciate all the work and care received. I would wholeheartedly recommend Ace to anyone looking for such care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Ace Care Agency is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ace Care Agency is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ace Care Agency is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Ace Care Agency

What Type of Services does Ace Care Agency offer?

Ace Care Agency offers Home Care.

How many Carers does Ace Care Agency employ?

Ace Care Agency employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ace Care Agency to verify any information. View our terms and conditions. Ace Care Agency has an Basic Service - more info.