





PBL Care is a high-quality home care agency that provides home care services to those who wish to remain living independently at home in the West Midlands.
A variety of person-centred care services are available from domiciliary care to live in care and complex needs care; there is a care package suitable for all.
Staff are carefully selected for their compassion and care experience, before being specially trained. All employees are vetted...
Care Provided by PBL Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £25 - £33
- Weekly Live-in Care Fees: £1,150 - £1,800
Fees are a guide, please contact PBL Care to find out an exact amount.
Contact PBL Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- PBL Care Ltd
- Private Owned
Person in charge
- Mohammed Lalji (Manager)
PBL Care Ltd Reviews (62)
PBL Care Ltd has a Review Score of 9.9 (9.931) out of 10, based on 24 reviews in the last 2 years.
Over all time PBL Care Ltd has 62 reviews.
Excellent and caring organization my 83 year aunt recurved exemplary care
Carers are multilingual so communication was not an issue
In home care has given my aunt a sense of independence and she was able to stay in her own home
PBL Care have supported my father for the past four years, and the care they provide has been truly outstanding. The staff are consistently punctual, courteous, and genuinely kind to both my father and our family. I also really appreciate the app they've introduced, as it helps me stay informed about each visit and gives me peace of mind that my father is well cared for.
PBL Care have been providing an outstanding care service to my father. The carers are very professional and polite with my father. I would highly recommend this company and the management team have always been very proactive.
PBL Care have outstanding staff and their service is top notch! They are always on time and maintain consistency of carer when providing care for my mother. They speak to her in the language she understands.
The care my grandmother received was excellent. The carer was always on time and ensured all tasks were completed at their allocated time. She was polite not only to my grandmother but also all other members of the family.
PBL are a very caring company, I am very very happy with their service. My son is a special needs child and they are very very good with him and his needs. PBL are amazing with care.
Excellent consistent care provided. Very helpful and accommodating to my needs. Highly recommend. The standard of carers is high and the ethos of the company is positive.
PLB offers excellent care as a care organisation. The carers that look after my dad are always very cheerful, positive and polite. The care that they provide for my dad is first class and we would have no problem recommending PLB to friends and family.
Carers have been taking great care of my mother since the services have been in place. It would be good to be notified ahead of time if extreme lateness is to be expected, via call or text. Note: Just ensure and ask my mother has everything she needs within reach before each departure.
My carers have and continue to be lovely and caring. They always have a smile for me and always make me feel like a person not a number. When I am in a lot of pain both my carers give me the extra time I need. They both have good hearts and I would recommend them to anyone needing care. They are very respectful and understand my needs. Always carry out their work with a smile.
I am very happy with PBL Care, they have offered consistency and have been communicating effectively. They provide a person-centred approach offering comfort and reassurance at all times. Their caring nature has brought a smile back to my mum's face. Their staff are well trained to meet my mum's needs.
They have been very good. They always arrive on time and care for my grandmother like their own. They speak to her language and encourage her to be independent. They ensure she has a good amount of of food and drink during the day.
PBL Care is an amazing company, they provide the care my father-in-law needs. He is comfortable with the carers and safe.
My carers are reliable and friendly. They look after all of my needs well. They have regular training.
They have helped my son go out in the community, kept him safe and he enjoys going on bus. Staff keep me informed.
The care workers are nice and kind to my mother.
PBL has looked after John now for 6 months and we are so happy with the service.
We have been using PBL Care for the past 5 years and they have been absolutely outstanding!! The carers are amazing and are like family to us now. They are always consistent and on time. I would highly recommend this company and are very proactive with technology in healthcare.
We are receiving very good care and support from PBL Care and are happy and content with the support from the office. Any issues we have are always dealt with promptly and we really appreciate this. Overall good experience so far. We have notified the office of our current concerns and we are pleased with the support Jimna provides us.
carers always arriving on time and provide detailed updates about the chid whenever they him out . carers share important information such as how he behaves on the bus , how he responds to different environments and his preference for snacks like chips and other food the are very supportive and work continuously to help improve the child's development .
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for PBL Care Ltd.
Awards / Recognitions (5)
- Recipient: PBL Care LtdDate: Friday 30 May 2025
- Recipient: PBL Care LtdDate: Wednesday 31 May 2023
- Recipient: PBL Care LtdDate: Thursday 31 Mar 2022
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PBL Care Ltd to verify any information. View our terms and conditions. PBL Care Ltd has an Enhanced Service - more info.