Agincare UK Bridport offers home care services to people with physical and/or learning disabilities, as well as people requiring mental health support.
Home care staff care for clients located in Bridport, south east Dorset and parts of Devon.
Home care services support includes shopping, companionship and housework to 24 hours live-in care for people with high personal care needs.
Agincourt UK Bridport recruits and trains staff as required, to ensure they give people the dignity and respect they deserve.
Care Provided by Agincare Bridport (Home Care & Live-in Care)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £34
- Weekly Live-in Care Fees: £1,135 - £1,735
Contact Agincare Bridport (Home Care & Live-in Care) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Agincare
- Private Owned
Person in charge
- Samantha Jolliff (Manager)
Agincare Bridport (Home Care & Live-in Care) Reviews (21)
Agincare Bridport (Home Care & Live-in Care) has a Review Score of 9.5 (9.529) out of 10, based on 12 reviews in the last 2 years.
Over all time Agincare Bridport (Home Care & Live-in Care) has 21 reviews.
I am very happy with everything that i am getting the staff are ok and very polite and they listen to any worries i have always on time when they say there coming and if someone is going to be late i usualy get a phone call to say they are i give them 10
Thank You for this fantastic review, we are glad you are happy with our service. Please contact the office team with any further feedback as we thrive to improve our service with all feedback given. Thank You again
Very kind good care.
Thank you for taking the time to review Agincare Bridport. I am glad that you care is going smoothly. Please do not hesitate to contact us if we can ever assist you in anyway.
Carers are very caring, and take the time and effort to chat to Eugene . They also are very respectful of his wishes. Time keeping is very good also so glad we changed to using them from a previous company
Thank you, we are incredibly grateful that you took the time to write such an admiring review. Our first concern is providing an excellent quality of care to our Service Users, and your compliments confirm that we are succeeding in this job. We appreciate your feedback.
Your office staff are always pleasant and helpful, and always arrange a carer to visit, even if I ask for their help at short notice.
Thank you for taking the time to review Agincare Bridport. It is always a pleasure to help you and your wife at short notice. Please do not hesitate to contact one of the team if you have any further feedback.
Excellent and totally reliable service. Cannot fault it. Carers are thoughtful, reliable, courteous and really helpful. I don't know how I managed without them, More than happy to recommend Agincare - meets all my needs.
Thank You for an amazing review! We put in the work to keep you and all our service users happy. We really value all feedback. Please feel free to contact one of the team if you have any suggestion to further improve Agincare Bridport.
We have had great service from Agincare. Carers and Management have gone out of their way to give Mum just the right kind of care. I feel we have built a strong trusting relationship and am very thankful.
Thank you so much for your kind words. We are thrilled to hear you have received a great service from Agincare Bridport. Your feedback means a lot to our team and we appreciate you taking time to share your positive experience.
A carer comes once a week for an hour to help me give my husband a shower. I am informed the previous week who to expect next week, the carers who come are always friendly, patient and helpful. Having a carer here at that time gives me reassurance that my husband will be safe during this time - he is frail and finds getting in and out of the bath to have his shower is quite difficult. Although he does not always want to have the shower, he always says afterwards that he feels better and thanks the carers. This care has been provided for the past 18 months.
Thank You for your review of Agincare Bridport. We believe that feedback is very important to us so that we can monitor the care that we provide. I am glad that you and your husband are having a positive experience. Please do not hesitate to contact me with any other feedback so that we can improve our performance. Thank You once again
We have always been very happy with the care the client receives from Agincare. It can be difficult at times to keep the client happy because of their situation but I have found Agincare staff to always be exceptionally helpful
Thank you for your lovely feedback. We are glad that you are happy with our service. We welcome all feedback as there is always room for improvement. Please do not hesitate to contact myself or one of the team if we can be of any assistance. Thank you once again.
It's not been easy the last Months I really appreciate the support that all the staff give me often going over and above to help me with my brother's condition helping him maintain a normal life as possible
Thank you for your lovely feedback. We are very glad to be of help and assistance to your family member and we understand how difficult it can be. We are always here to work alongside yourself to ensure that all of your relatives needs are met and that they can continue to live independently in their own home. Thank you again.
All have been friendly and polite and have been helpful to us.
My condition (paraplegia) has made some aspects of my care more difficult and to be honest the carers have managed to different degrees. All have done their best but clearly prior experience and physical capability have been an issue. Since my care is only required for a relatively short period it would be unreasonable to expect the same degree of expertise from each of them. I am sure that if I was seeking a permanent care package the most suitable carers would be found.
The team at the Bridport office has been unfailingly helpful and friendly.
Thank You for taking the time to leave a review. We are happy that were satisfied with the level of care that you were provided with. We can assure you that if in the future you require further care from us, we would be happy to engage in some training for your condition. We are glad that your wife...
The main two careers we have are both amazing with my husband. I'm very grateful to them both for what they do one member of staff is so kind patient and excellent and always goes above and beyond with my husband and helps him to top guy in the way he is with him. My husband can be a grump at times. Another carer who comes is also amazing too we are very lucky with both of them.
Thank you for taking the time to send in a review. It is lovely to receive such good feedback. I am so pleased that your husband receives good continuity. I shall ensure that both care workers receive your feedback. Please do not hesitate to contact me or a member of the team if you have any questions or queries. Once again, thank You.
I have been delighted with the excellent care provided by the lovely lady who looked after my husband whilst I was away from home. He appeared to be happy with her company on her two visits and I hope she will be available on future occasions.
Thank you so much for this lovely review. I am so glad that you are delighted by the care your husband received whilst you were away from home. We all look forward to you contacting us again to provide care for your husband. I will ensure that the same care worker is provided. Please do not hesitate to contact the office if we can be of any further assistance. Thank you once again.
The main carer who comes to our home goes above and beyond what is expected of her. She is a real treasure. She keeps an eye on Mum's difficult diet and is always able to cheer her up. We really appreciate her hard work.
Thank you so much for your kind words and I am so pleased that you are happy with the service that is being provided for your Mum. I will ensure that your kind words are passed on to the carer. Please do not hesitate to contact me if we can be of any more help.
My son has been with Agincare for many years and is probably one of their longest-served clients.
Thank you so much for taking the time to review Agincare Bridport. I am glad you are happy with the service your son receives and if there are any issues please do not hesitate to contact myself or a member of the office. Your son is most definitely one of the longest-served clients 12 years! And it has been a pleasure I know for the care workers who support him. Thank you again.
She listens to any concerns that I may have and also deals with any of these concerns promptly.
Care for my father in general is good, and I am satisfied with the support that he receives.
However, there are also a few carers who do not take the role very seriously.
They do not appear to be team players. Often leaving tasks for the next carer to complete rather than doing them themselves, in the time allocated for them to do so.
It’s important to note that there are some amazing carers who carry this extra load, and do not complain at all.
Thank You for taking the time to leave a review for Agincare Bridport. I am pleased that you are happy with the service. All care workers are trained at the same level and I am sorry if it appears that some do more than others. This has been noted and is being looked into. Your feedback is valuable...
Everyone is polite, caring, and efficient and puts my husband at ease. We have also had lots of laughs and jokes.
Management has always found and provided carers, even at very short notice.
Thank you for taking the time to review our service. We value your feedback as it helps us improve in certain areas. Please do not hesitate to contact the office if we can be of any assistance. Thank you once again.
Good service overall - some exceptionally thorough, kind and diligent carers who go above and beyond, and some who seem to do the bare minimum. We are very lucky to have the same regular carers as sometimes, new carers aren't well briefed. The service is very reliable (don't think they've ever not turned up) and the team are responsive to requests. Friendly and helpful, so happy overall.
Thank you for your feedback. We rely on your feedback so that we can improve our service. If you wish to discuss anything further with us please do not hesitate to contact the Bridport Branch Manager.
They go on social media sites etc when at the house. The care company has good and bad points. Most carers are excellent with my mum, however, there are timing and staff issues that persistently occur. I do not agree with family members working too closely together and the management really do need to be more efficient and follow up enquiries and complaints competently. Also all carers should not use their personal phones for browsing personal social media etc.
Thank you for your feedback. However, in response to your concerns, care workers have to have access to the clients records using a company app on their personal mobile, this enables them to log in and out, record medication and document details about the visit. If you feel that they are using...
I have been with Agincare UK Bridport for a short while. I find the team very helpful and caring to suit my needs.
Too many inexperienced care workers and school leavers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Agincare Bridport (Home Care & Live-in Care).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Agincare Bridport (Home Care & Live-in Care).
Meet the Team (1)
Samantha joined the Bridport branch in April 2022 and has been working in care for 15 years. She started her career off in care as a Care Worker and worked her way up to Registered Manager. Other roles have included Care Coordinator and Nursing Assistant.
Samantha has always had an interest and passion for helping people. Before working in care, Samantha worked at a local hospital as a Domestic Assistant, where she would always interact with the patients, Samantha has always worked with people, previously working in customer service with a front-facing role.
After losing her mother in 2000, Samantha began to volunteer and help local people with their daily tasks, such as taking them shopping, or to their appointments, this being before domiciliary care was established. In 2009, Samantha made a big move. She moved from her hometown in Wales to Dorset and this is when she began an official career in care. Palliative Care being an area of care Samantha really thrived on, giving her a sense of achievement.
Later, in 2011, Samantha took on her first role within Agincare as a Care Coordinator. During this time Samantha moved to another care provider and moved up the ranks becoming a Registered Manager. Then in 2020, moved back to Agincare as a Regional Field Care Supervisor. This role really helped Samantha progress.
Samantha has recently completed a Diploma Level 4 in Leadership and Management, which has helped greatly with her role.
“In this job, you need to care. When you care, your job becomes so much easier. It is no longer a job, it becomes a passion and something you thrive on.”
Frequently Asked Questions about Agincare Bridport (Home Care & Live-in Care)
How many Carers does Agincare Bridport (Home Care & Live-in Care) employ?
Agincare Bridport (Home Care & Live-in Care) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Bridport (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Bridport (Home Care & Live-in Care) has an Enhanced Service - more info.