Agincare Bridport (Home Care & Live-in Care)
Offices F5, F8 & G9, Mountfield, Rax Lane,
Bridport
DT6 3JP
These prices are only a guideline, please contact Agincare Bridport (Home Care & Live-in Care) to find out the exact price for your requirements.
Agincare Bridport (Home Care & Live-in Care) has a Review Score of 9.6 (9.590) out of 10, based on 18 reviews in the last 2 years.
Over all time Agincare Bridport (Home Care & Live-in Care) has 21 reviews.
5.0 out of 5
Thank You for this fantastic review, we are glad you are happy with our service. Please contact the office team with any further feedback as we thrive to improve our service with all feedback given. Thank You again
4.0 out of 5
Thank you for taking the time to review Agincare Bridport. I am glad that you care is going smoothly. Please do not hesitate to contact us if we can ever assist you in anyway.
5.0 out of 5
Thank you, we are incredibly grateful that you took the time to write such an admiring review. Our first concern is providing an excellent quality of care to our Service Users, and your compliments confirm that we are succeeding in this job. We appreciate your feedback.
4.0 out of 5
Thank you for taking the time to review Agincare Bridport. It is always a pleasure to help you and your wife at short notice. Please do not hesitate to contact one of the team if you have any further feedback.
5.0 out of 5
Thank You for an amazing review! We put in the work to keep you and all our service users happy. We really value all feedback. Please feel free to contact one of the team if you have any suggestion to further improve Agincare Bridport.
5.0 out of 5
Thank you so much for your kind words. We are thrilled to hear you have received a great service from Agincare Bridport. Your feedback means a lot to our team and we appreciate you taking time to share your positive experience.
4.0 out of 5
Thank You for your review of Agincare Bridport. We believe that feedback is very important to us so that we can monitor the care that we provide. I am glad that you and your husband are having a positive experience. Please do not hesitate to contact me with any other feedback so that we can improve our performance. Thank You once again
5.0 out of 5
Thank you for your lovely feedback. We are glad that you are happy with our service. We welcome all feedback as there is always room for improvement. Please do not hesitate to contact myself or one of the team if we can be of any assistance. Thank you once again.
5.0 out of 5
Thank you for your lovely feedback. We are very glad to be of help and assistance to your family member and we understand how difficult it can be. We are always here to work alongside yourself to ensure that all of your relatives needs are met and that they can continue to live independently in their own home. Thank you again.
4.0 out of 5
Thank You for taking the time to leave a review. We are happy that were satisfied with the level of care that you were provided with. We can assure you that if in the future you require further care from us, we would be happy to engage in some training for your condition. We are glad that your wife is now recovering well from her hip operation. We hope to keep in touch with you and please do not hesitate to contact Agincare Bridport if we can be of any further assistance. Again Thank you for your kind review.
5.0 out of 5
Thank you for taking the time to send in a review. It is lovely to receive such good feedback. I am so pleased that your husband receives good continuity. I shall ensure that both care workers receive your feedback. Please do not hesitate to contact me or a member of the team if you have any questions or queries. Once again, thank You.
5.0 out of 5
Thank you so much for this lovely review. I am so glad that you are delighted by the care your husband received whilst you were away from home. We all look forward to you contacting us again to provide care for your husband. I will ensure that the same care worker is provided. Please do not hesitate to contact the office if we can be of any further assistance. Thank you once again.
5.0 out of 5
Thank you so much for your kind words and I am so pleased that you are happy with the service that is being provided for your Mum. I will ensure that your kind words are passed on to the carer. Please do not hesitate to contact me if we can be of any more help.
5.0 out of 5
Thank you so much for taking the time to review Agincare Bridport. I am glad you are happy with the service your son receives and if there are any issues please do not hesitate to contact myself or a member of the office. Your son is most definitely one of the longest-served clients 12 years! And it has been a pleasure I know for the care workers who support him. Thank you again.
4.0 out of 5
Thank You for taking the time to leave a review for Agincare Bridport. I am pleased that you are happy with the service. All care workers are trained at the same level and I am sorry if it appears that some do more than others. This has been noted and is being looked into. Your feedback is valuable as it contributes to areas that require improvement within our service. Please do not hesitate to contact me at any time. Thank you again for your review.
4.0 out of 5
Thank you for taking the time to review our service. We value your feedback as it helps us improve in certain areas. Please do not hesitate to contact the office if we can be of any assistance. Thank you once again.
4.0 out of 5
Thank you for your feedback. We rely on your feedback so that we can improve our service. If you wish to discuss anything further with us please do not hesitate to contact the Bridport Branch Manager.
4.0 out of 5
Thank you for your feedback. However, in response to your concerns, care workers have to have access to the clients records using a company app on their personal mobile, this enables them to log in and out, record medication and document details about the visit. If you feel that they are using their personal mobiles for something other than work related tasks please do not hesitate to contact the Office Manager so that this can be addressed. We believe that the care workers should be devoting their time to the client whilst at the visit. We are a multi-disciplinary equal opportunities employer, and all of our care workers are regularly monitored through spot checks and supervision to ensure safe and effective care is being delivered.
4.0 out of 5
3.0 out of 5
The Review Score of 9.6 (9.590) out of 10 for Agincare Bridport (Home Care & Live-in Care) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Agincare Bridport (Home Care & Live-in Care) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Samantha joined the Bridport branch in April 2022 and has been working in care for 15 years. She started her career off in care as a Care Worker and worked her way up to Registered Manager. Other roles have included Care Coordinator and Nursing Assistant.
Samantha has always had an interest and passion for helping people. Before working in care, Samantha worked at a local hospital as a Domestic Assistant, where she would always interact with the patients, Samantha has always worked with people, previously working in customer service with a front-facing role.
After losing her mother in 2000, Samantha began to volunteer and help local people with their daily tasks, such as taking them shopping, or to their appointments, this being before domiciliary care was established. In 2009, Samantha made a big move. She moved from her hometown in Wales to Dorset and this is when she began an official career in care. Palliative Care being an area of care Samantha really thrived on, giving her a sense of achievement.
Later, in 2011, Samantha took on her first role within Agincare as a Care Coordinator. During this time Samantha moved to another care provider and moved up the ranks becoming a Registered Manager. Then in 2020, moved back to Agincare as a Regional Field Care Supervisor. This role really helped Samantha progress.
Samantha has recently completed a Diploma Level 4 in Leadership and Management, which has helped greatly with her role.
“In this job, you need to care. When you care, your job becomes so much easier. It is no longer a job, it becomes a passion and something you thrive on.”
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Bridport (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Bridport (Home Care & Live-in Care) has an Enhanced Service - more info.
