Agincare Christchurch (Home Care & Live-in Care)

181b Barrack Road, Christchurch BH23 2AR
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9.7 11 Reviews
  • Agincare Christchurch (Home Care & Live-in Care), Christchurch
Agincare UK Christchurch offers high-quality home care services to older people, young adults and children in Bournemouth, Christchurch, Highcliffe and the surrounding areas.

Care packages include more general home care and live-in care, as well as specialist care services, which can include complex care, physical disability care and sensory impairment care, amongst other services.

Care staff are selected that have good past care experience and who have compassion and a person-centred approach to care.

Candidates are checked thoroughly, and then undergo an extensive training programme.

The company ethos is treat all individuals with the dignity and respect that they deserve. Staff keep clients, their families and carers updated on key care decisions.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £12.25 – £25.57

These prices are only a guideline, please contact Agincare Christchurch (Home Care & Live-in Care) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Ramune Vosyle (Manager)

Agincare Christchurch (Home Care & Live-in Care) Reviews (11)

9.7

Agincare Christchurch (Home Care & Live-in Care) has a Review Score of 9.7 (9.742) out of 10, based on 11 reviews in the last 2 years.
Over all time Agincare Christchurch (Home Care & Live-in Care) has 11 reviews.

Overall Experience
  • 8
  • 3
  • 0
  • 0
  • 0
Date Published
  • 11
  • 1
  • 4
  • 11
  • 0
Reviewer Connection to Agincare Christchurch (Home Care & Live-in Care)
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 11, showing 1-11
Review from A S (Granddaughter of Client) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our 96 year old grandmother has been with Agincare for 1 week and from the moment they took over her care they have been wonderful. They have treated her with compassion, dignity and respect and take time to sit and chat with her. The initial meeting to understand her needs was thorough and we felt
listened to and our concerns regarding her care from a previous company understood. Thank you Agincare, our Nan is happy again and so are we!
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your time in giving us feedback! it is valued and very appreciated. Your grandmother is a lovely lady and deserves to be treated never the less but with dignity and respect.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kevin F (Son of Client) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply amazing!
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your feedback, appreciate your time in leaving us a review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gillian M (Wife of Client) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very attentive and polite, always caring and good relationships with my husband.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your lovely feedback; it is very appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Samantha L (Daughter of Client) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided is consistent (permanent and time) and excellent in every aspect.
All the carers are highly skilled, compassionate, caring and have excellent communication skills.
My mum loves them all, and they make her life better at a time when she is very unwell.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your kind words; your feedback is very appreciated and valued.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Louise V (Cousin of Client) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very helpful, attentive, and reliable. Agincare provides a fantastic service that has enabled my cousin to be able to stay in her own home and this means a lot to her.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your time in leaving us a review. Your feedback is highly appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mair F (Client) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most carers are caregivers for us, have never left us feeling unhappy and supported when needed.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your time in reviewing our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sheila B (Wife of Client) published on 13 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mostly happy and satisfied with the care my husband receives particularly with the regular carers. Unfortunately, the less frequent staff do not appear to generally read up the care plan and have made errors with his care. I also feel that some of the less regular staff need training on communication
with the client as even with dementia they should talk to him as well as each other and tell him what they are going to do to prepare him. This might reduce his agitation at times.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your feedback. We appreciate your time in leaving us a review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rebecca N (Client) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Generally very good some of my calls are too early but very satisfied with my care. My disability and bereavement has been handled very caring and professional. There have been some areas for improvement where I have been given a male carer in the morning and not the male carers I want.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your time in leaving us a review. We do appreciate your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A P (Client) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the carers very polite, very accommodating, always neatly dressed and very presentable. They always aim to keep your dignity too. Even the office staff are very friendly and try to help you whatever the situation may be.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your time in leaving us a review. Your feedback is appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nick J (Son of Client) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Agincare has looked after my mother for several years with home care.
Currently providing 2 carers, 4 times a day.
Excellent care, management and communication.
Can't think of any problems over all that time!
Thanks.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your time and leaving your review. We appreciate your feedback and kind words.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Daughter of Client) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have used Agincare for many years. Late Dad and most recently sitting service for Mum. She looks forward to her visits and having someone to chat with. The staff at Agincare Christchurch are always friendly and go above and beyond to accommodate any changes due to falls/hospital etc. They are reliable
and give me peace of mind, which is extremely important.
Reply from Ramune Vosyle, Registered Manager at Agincare Christchurch (Home Care & Live-in Care)

Thank you for your review, it is valued and we appreciate your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Agincare Christchurch (Home Care & Live-in Care) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.742 for Agincare Christchurch (Home Care & Live-in Care) is calculated as follows: ( (48 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 62 Ratings = 4.742
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Agincare Christchurch (Home Care & Live-in Care) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Ramune Vosyle

Job Title: Registered Manager Joined: 2018

Ramune has been Registered Manager at the Christchurch branch since 2018, with a long history in care, where she started her journey in the care sector in 2009.


Ramune has worked her way up to Registered Manager by starting as a carer, then progressing to Care Coordinator, Deputy Manager and finally Registered Manager.


Working in the care sector for over a decade has meant Ramune has collated many qualifications including an NVQ in Health and Social Care Level 2 & 3, NVQ in Business Administration Level 2 and an NVQ in Business Management Level 3.

Frequently Asked Questions about Agincare Christchurch (Home Care & Live-in Care)

What Type of Services does Agincare Christchurch (Home Care & Live-in Care) offer?

Agincare Christchurch (Home Care & Live-in Care) offers Home Care.

How many Carers does Agincare Christchurch (Home Care & Live-in Care) employ?

Agincare Christchurch (Home Care & Live-in Care) employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Christchurch (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Christchurch (Home Care & Live-in Care) has an Enhanced Service - more info.