Agincare UK Ferndown is a home care agency that provides services of a high standard for older people, young adults and children living in Wimborne, Ferndown and Ringwood.
General home care services are offered for those wishing to live independently at home, alongside more specialist care for those with dementia, physical disabilities and learning disabilities.
Staff are selected that have strong skills of compassion and relevant care experience. Candidates are then carefully...
Care Provided by Agincare Ferndown (Home Care & Live-in Care)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £34
- Weekly Live-in Care Fees: £1,135 - £1,735
Contact Agincare Ferndown (Home Care & Live-in Care) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Agincare
- Private Owned
Person in charge
- Kiera Da Silva (Manager)
Agincare Ferndown (Home Care & Live-in Care) Reviews (3)
Agincare Ferndown (Home Care & Live-in Care) has a Review Score of 7.7 (7.682) out of 10, based on 2 reviews in the last 2 years.
Over all time Agincare Ferndown (Home Care & Live-in Care) has 3 reviews.
Just a small number are in and out as quickly as they possibly can , and do not take enough care of waste disposal or patient requests.
Thank you so much for your positive feedback.All positive feedback will be passed on to care staff.With regard to the issue you mentioned I will take this forward with care staff to ensure we continue to provide a high standard of care to our service users.
We are now receiving sitting care from Agincare provider which is working well.
Thank you so much for taking the time to write a review.Your feedback is important to us. Thank you for your positive comments and I will ensure that the care staff are informed of your kind words.
Mum has used Agincare's home care for some years following increasing frailty. Visits are 4 times per day and requested visit times vary depending on carer schedules but generally work for Mum's needs. Regular carers who know Mum's required care are respectful and empathetic but those scheduled to visit who are not regulars sometimes struggle to understand her routine. Staff in the local office are on hand during office hours with an out-of-hours service available where issues arise. They will also call with updates where they feel the family should be informed of any situations or concerns. They deal with the local GP when required which is reassuring as our family is not local to Mum. Overall the service provided is good and you should consider Agincare when looking for home care.
Thank you for taking the time to leave a review. We are really pleased to hear that you and your mother have been happy with the service. We will pass on your kind words to the team. Many thanks
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 August 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Agincare Ferndown (Home Care & Live-in Care).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Agincare Ferndown (Home Care & Live-in Care).
Meet the Team (1)
Sarah became Registered Manager for the Poole branch in August 2023 and has worked in care for 22 years.
Sarah began working for Agincare in 2011 and flourished within the role. In 2016, Sarah was asked by her branch manager at the time if she would consider becoming a Field Care Supervisor and Sarah jumped at the opportunity to progress in her career and successfully completed the interview. A few years later in 2019, Sarah stepped in as acting manager for the Agincare Weymouth branch to cover maternity leave. After returning to her previous role, Sarah realised she needed more, so when the opportunity arose, Sarah took the Dual Manager role in Poole and Ferndown.
At home, Sarah is kept busy with her 4 children and loves to visit new places with her husband. Sarah loves spending time with family, especially looking after her grandchildren.
Frequently Asked Questions about Agincare Ferndown (Home Care & Live-in Care)
How many Carers does Agincare Ferndown (Home Care & Live-in Care) employ?
Agincare Ferndown (Home Care & Live-in Care) employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Ferndown (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Ferndown (Home Care & Live-in Care) has an Enhanced Service - more info.