Agincare Ferndown (Home Care & Live-in Care)

Just a small number are in and out as quickly as they possibly can , and do not take enough care of waste disposal or patient requests.

We are now receiving sitting care from Agincare provider which is working well.

Mum has used Agincare's home care for some years following increasing frailty. Visits are 4 times per day and requested visit times vary depending on carer schedules but generally work for Mum's needs. Regular carers who know Mum's required care are respectful and empathetic but those scheduled to visit who are not regulars sometimes struggle to understand her routine. Staff in the local office are on hand during office hours with an out-of-hours service available where issues arise. They will also call with updates where they feel the family should be informed of any situations or concerns. They deal with the local GP when required which is reassuring as our family is not local to Mum. Overall the service provided is good and you should consider Agincare when looking for home care.