All About You Care Services Ltd

I have to write and say how amazing the care staff are that have been visiting my mum with Dementia for over a year now. The support care and empathy from Bev, Debbie, Suzanne and Alison is second to none. This is helping mum stay at home with dad which is both their wishes. I cannot recommend them highly enough. Their care compassion and empathy is second to none. We could not manage without them and can highly recommend their hard work and dedication.

I can't thank Julie and her team enough for the care and support they gave my aunt. Living 300 miles away, I often worried about how she was managing, especially as communicating with her became increasingly difficult. Julie's excellent communication and regular updates gave me real peace of mind, and she always flagged up any concerns promptly. The app was also really helpful, allowing me to see what had been done at each visit and feel involved in her care despite the distance. The carers Janine, Luan and Debs who cleaned for her were faultless. My aunt was very reluctant to accept help, but they showed wonderful patience, kindness, flexibility and understanding. Having a loved one who needs care so far away is difficult, but Julie and the team made a worrying time so much easier. I'm genuinely grateful to them all and wouldn't hesitate to recommend this outstanding agency. Thank you for treating my aunt with such care and making me feel reassured, even from so far away.

I have been so pleased with All about you carers. My 92 year old mother suffers from dementia and has been growing increasingly frail over the last 12 months. I wanted to keep her in her own home for as long as possible, All about you carers allowed that to happen until, inevitably, mum's health deteriorated to the point that it wasn't safe for her to be at home. Mum really liked the fact that she had the same people visiting on set days, she got to know and really liked the staff who cared for her. The carers always arrived on time and stayed for the full half hour and even if mum didn't need anything doing they always stayed for a bit of a chat. I really liked the app that showed me when the carer arrived and left and I really appreciated the daily feedback that the carer left detailing how mum was and what had taken place on each visit. I've used other care companies in the past but All about you were so much better. Highly recommended.

I find the carers very polite nice to talk to and very caring and respectful to my husband . Always arrive with in time specified. They don't rush my husband and ask if there is something they are unsure of e.g regarding tracheostomy care

An excellent all round service. Staff selection is carried out to a high degree and are supported with any problems that crop up. Staff are well trained and therefor able to deal with any eventuality. They go out of their way to meet the needs of the client. I would certainly have no hesitation in recommending the company and staff.

I find all the staff very helpful, professional & friendly. They not only attend to my personal needs but always ask about me & how I'm feeling. They also take the time to enquire about my husband who is quite poorly at the moment. That means a lot. Please thank all the team for be

Would highly recommend the services of this team to anyone who was looking for care in the community .

A thank you also to Kath who as well as looking after Dad last night also made sure Candy the cat was comfortable. It was obvious Candy was coming to the end of her life and she sadly died early this morning but Kath had cared for Candy too. Thank you Kath!

Unfortunately dad continued to deteriorate and one morning the carer that visited found him in a poorly state and rang the ambulance and family and stayed with dad until they arrived and looked after him and reassured him. Dad unfortunately died a few days later in hospital. I can highly recommend this care agency and thank them for helping us keep dad at home for as long as possible

I have been with All About You Care Services for about 6 years. I have had the same domestic cleaner for all this time. I am really satisfied with her and very happy to continue with her. She is reliable & friendly, but is aware what I need doing to help me. She carries out all her work in a professional manner and keeps my flat fresh and clean. I could not ask for more.

My dad died in April this year, and me and brother was left with mum. We had been caring for mum up till we needed help big time. Lovely lady and old school friend told me about. All about you. I spoke on the phone with a lovely lady who is the manager... She listen to my story and said they would be happy to help me and my brother care for mum. The manager pop out to see me and mum. Now me and my brother have a little bit much needed time off from mum. Mum like the carers and is happy. The cares do a hand over to senior mem driver and off she goes for the day. Thank you for listing when you cant see a light at the end of the tunnel. There was light and you help me find it for me and brother. To get a bit of our live back.

All of the team treat my sister as a family member always putting her needs first. The atmosphere is warm, friendly and caring. They are always on the lookout for activities that would suit my sister. Overall I would say my sister has had excellent care for all the years she has lived there.

My wife is being cared for by yourself on three visits a week at present. I am sure we are going to need more help going forward. May I forward a little potted history, you looked after my mother for 10 years, a lot of which were 4 double standard shifts a day. She was totally incapacitated, not one hint of a sore, fantastic! I arranged for you to care for my wife's Aunt for 2 years. In November 2024, I rang you up at the office to get help for my wife and lo and behold, a familiar voice, sorted! There are several staff and management who came to my mother, who are involved with my wife. Every member of your staff over at least 12 years, all gold stars.

I am very happy with the service All About You Care provide to my mum and I know she is also. We as a family feel very reassured since you've been going to Mum - she seems happier in herself and knows that she can now go shopping safely which she loves. Also loves the chats she has with her carer. From the initial telephone call I cannot recommend the staff enough - thank you.

They've given us precious time we never expected to have. Highly, highly recommended.

When I became ill and need carers I didn't hesitate in ringing All About You. Its 10 yrs since my husband died, we then had another company before yourselves, the carers looked after my husband so well I never forgot. Then I found out a couple of carers were still working for what is now All About You Care and remembered them to me after all them years. I admire all the carers for the work they do and they are so friendly on every visit. God bless all of them.

We have received nothing but the best care and support from the All About You Care team, going above and beyond. All the carers are hardworking, kind and sensitive and have a great rapport with my mother. They have never once let us down and as a family we can only thank them a million times.

Never let us down but not turning up at times advised. Staff always professional and helpful.

The care my mum received from All About You was excellent. The care team were always respectful and mum was treated with dignity at all times. The carers were very observant in any changes required. A very kind and caring team. Whenever we phoned the office regarding any changes the team were very helpful and always tried to accommodate. The communication between the office and the care team was very efficient. I can highly recommend All About you to care for your loved one.

5 stars for carers and office staff and definitely recommend to anyone who is looking for a professional care company.