All Saints Domiciliary Care Agency

4 Camms Corner, Dinas Powys CF64 4QY
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8.0 5 Reviews
  • All Saints Domiciliary Care Agency, Dinas Powys

Care Provided by All Saints Domiciliary Care Agency

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help

Good to Know

  • Owner
  • All Saints Domiciliary Care Agency
  • Person in charge
  • Ellen Warner & Angela Smith (Managers)

All Saints Domiciliary Care Agency Reviews (5)

8.0

All Saints Domiciliary Care Agency has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time All Saints Domiciliary Care Agency has 5 reviews.

Overall Experience

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Date Published

5
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4
Overall Experience  Overall Experience 5.0 out of 5

I can't recommend All Saints enough. They are a team of incredibly caring and professional individuals. They have been caring for my dad for 1.5yrs and I have been consistently happy with the care they provided him. The carers and office staff all provided great communication. I would 100% recommend
All Saints to anyone needing support for a loved one.

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Overall Experience  Overall Experience 5.0 out of 5

All Saints looked after my mum and dad in their own home for several years. The manager and her team did a really fantastic job, often under difficult circumstances through covid. They were very professional and patient and I can highly recommend them.

Reply from Angela Smith, Care Manager at All Saints Domiciliary Care Agency

Thank you for your lovely comments, having the support of family really helps us deliver the care.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic team of highly professional, caring, kind and knowledgeable people. Cared for my husband with compassion and dignity during his final eighteen months of life. True friends. I cannot recommend All Saints Domiciliary Care Agency highly enough. Thank you to all of you for the wonderful care you
give to people in their time of need.

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Overall Experience  Overall Experience 5.0 out of 5

All Saints looked after my mum for 5 years in which time she progressed with her dementia. the agency never let us down. The manager was there 24 hours a day for my mum even going out to see her at 1 in the morning when she pressed her alarm button. The carers were really nice and seemed to be well
trained in dementia. Nothing my mum did phased them and they handled every situation well. I can't praise them enough, without their support and help, my mum would have had to go into a home but she stayed in her own home which she loved until the day she died thanks to All Saints manager and carers. I and my family wish them well for the future and if I ever need help I would go to All Saints.

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Overall Experience  Overall Experience 2.0 out of 5

Could you sort your staffing arrangements out and when you're short, the management work, even on weekends? Oh and could you please get a logistics manager in place to sort calls for walkers and drivers.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for All Saints Domiciliary Care Agency is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for All Saints Domiciliary Care Agency is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for All Saints Domiciliary Care Agency is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (1)

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Frequently Asked Questions about All Saints Domiciliary Care Agency

What Type of Services does All Saints Domiciliary Care Agency offer?

All Saints Domiciliary Care Agency offers Home Care.