Care Provided by Angels Care Management Services Ltd
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Angels has been proudly supporting clients across Derbyshire for over 18 years. We understand local needs and work closely with local people to deliver reliable, person?centred care. Visit lengths are flexible to suit you: 60 minutes, 40 minutes, 30 minutes, or 20 minutes.
The price(s) shown are provided by the agency. Contact Angels Care Management Services Ltd for full pricing details and T&Cs.
Contact Angels Care Management Services Ltd to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Angels Care Management Services Ltd
- Private Owned
Person in charge
- Suzanne Caserre & Linda Tizzard (Manager)
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Angels Care Management Services Ltd Reviews (30)
8.0
Angels Care Management Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Angels Care Management Services Ltd has 30 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Angels Care Management Services Ltd
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Review from Jeremy B (Son of Client) published on 11 September 2020 Submitted via Website•
Overall Experience
Angels provided care for my mum for over 2 years until she died in July.
Over that time her needs increased as did the need for more personal care. Throughout the care was provided very professionally and with care and compassion.
Over that time her needs increased as did the need for more personal care. Throughout the care was provided very professionally and with care and compassion.
A core of regular carers enabled Mum to learn who people were and...
Angels provided care for my mum for over 2 years until she died in July.
Over that time her needs increased as did the need for more personal care. Throughout the care was provided very professionally and with care and compassion.
A core of regular carers enabled Mum to learn who people were and build strong friendships.
In Mum's last few weeks the need for care escalated significantly and, as if by magic, Angels were able to provide this increased support while still maintaining the carers mum had got to know.
Over that time her needs increased as did the need for more personal care. Throughout the care was provided very professionally and with care and compassion.
A core of regular carers enabled Mum to learn who people were and build strong friendships.
In Mum's last few weeks the need for care escalated significantly and, as if by magic, Angels were able to provide this increased support while still maintaining the carers mum had got to know.
Overall, a very professional care provider with carers that truly care and want to help.
↩Reply from Linda Tizzard, Manager at Angels Care Management Services Ltd
Angels were sorry for your loss and the carers liked your mother very much. Angels are glad that they could make her time left on this earth to be taken with ease. Thanks, Angels carers.
Review from K B (Daughter of Client) published on 26 August 2020 Submitted via Postal Card•
Overall Experience
All the staff ae Angels Care Management were always so professional and cared for my father with patience and attention to detail. Many went above and beyond what was asked of them.
All the staff ae Angels Care Management were always so professional and cared for my father with patience and attention to detail. Many went above and beyond what was asked of them.
Review from Jen T (Daughter of Client) published on 24 June 2020 Submitted via Postal Card•
Overall Experience
The Angels that come to Mum provide outstanding support. Mum and I rely on their care and are always reassured that they will be coming in every day, giving Mum her tablets, and more than anything else, talk to Mum, make her happy!
The Angels that come to Mum provide outstanding support. Mum and I rely on their care and are always reassured that they will be coming in every day, giving Mum her tablets, and more than anything else, talk to Mum, make her happy!
↩Reply from Linda Tizzard, Manager at Angels Care Management Services Ltd
Angels would like to thank the family for this report. This message will be passed onto all the carers; thanks.
Review from Lynn T (Daughter of Client) published on 20 January 2020 Submitted via Website•
Overall Experience
The whole experience of using Angels from Long Eaton was wonderful. We had good continuity from the carers who we were able to contact personally if we needed. The staff in office were very polite and helpful if/when I needed them.
When my mother had an accident at home the carer that morning did...
The whole experience of using Angels from Long Eaton was wonderful. We had good continuity from the carers who we were able to contact personally if we needed. The staff in office were very polite and helpful if/when I needed them.
When my mother had an accident at home the carer that morning did not panic and stayed with her till she was taken away by ambulance. They showed empathy and understanding at all times.
Review from Sue O (Client / Service User) published on 9 December 2019 Submitted via Postal Card•
Overall Experience
Been with you for three weeks and I am very satisfied with the care and everything. More than happy.
Been with you for three weeks and I am very satisfied with the care and everything. More than happy.
↩Reply from Linda Tizzard, at Angels Care Management Services Ltd
Thank you for your review and at any time please contact the office with any concerns that you may have in the future.
Review from W P (Husband of Client) published on 9 December 2019 Submitted via Postal Card•
Overall Experience
The care received was exceptional. The staff were very friendly and attentive to my wife's needs. We could not have wished for a better service.
The care received was exceptional. The staff were very friendly and attentive to my wife's needs. We could not have wished for a better service.
Review from Josephine E (Client / Service User) published on 15 March 2019 Submitted via Postal Card•
Overall Experience
97% satisfactory. It would be nice if they telephoned me when they had to alter the time shown on the timetable. NB All those who physically handle the clients deserve higher wages. What about a quarterly bonus for no absenteeism, good timekeeping etc.
97% satisfactory. It would be nice if they telephoned me when they had to alter the time shown on the timetable. NB All those who physically handle the clients deserve higher wages. What about a quarterly bonus for no absenteeism, good timekeeping etc.
Review from T B (Son of Client) published on 18 January 2019 Submitted via Postal Card•
Overall Experience
Most carers are excellent. Our only concern is that too many difficult carers are scheduled. This means they can't learn what mum needs and communication between so many different people keeps on breaking down. Individually most carers are excellent, often making good suggestions or preparing...
Most carers are excellent. Our only concern is that too many difficult carers are scheduled. This means they can't learn what mum needs and communication between so many different people keeps on breaking down. Individually most carers are excellent, often making good suggestions or preparing activities eg new food or suggesting and getting mum organised to do some drawing.
Review from Dorothy S (Client / Service User) published on 19 December 2018 Submitted via Postal Card•
Overall Experience
I always say they are excellent and care.
I always say they are excellent and care.
Review from B A (Wife of Client) published on 16 November 2018 Submitted via Website•
Overall Experience
Carers needs first due to health and safety, no common sense will prevail, client second, client's family member third. Times haphazard on arrival. What can be done or what they are prepared to do is strictly followed by the book. No exceptions. Poor liaison with management.
Carers needs first due to health and safety, no common sense will prevail, client second, client's family member third. Times haphazard on arrival. What can be done or what they are prepared to do is strictly followed by the book. No exceptions. Poor liaison with management.
↩Reply from Linda Tizzard, at Angels Care Management Services Ltd
I take on board the review that has been received. To respond to this, Angels have to say that all correct and full information has not clearly been received or revealed. Our staff are trained to work with good practice and not to put themselves or the client at risk, after a request for an OT...
I take on board the review that has been received. To respond to this, Angels have to say that all correct and full information has not clearly been received or revealed. Our staff are trained to work with good practice and not to put themselves or the client at risk, after a request for an OT visit it was found and reported that Angels did have a truthful concern for this clients mobility around moving and handling issues. The correct equipment was placed in the property and staff were able to use 1 piece of equipment but not the other due to the resistance that they received and not from the client. As for the comment around the use of common sense does not help if the staff gain an injury by not following procedures. Therefore we had no alternative to withdraw from the service as this was having an impact on the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 June 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (2)
- 31 Mar 2022Recipient: Angels Care Management Services Ltd
- 01 Feb 2015Recipient: Angels Care Management Services Ltd
Accreditations
There are no accreditations posted yet for Angels Care Management Services Ltd.
Meet the Team (0)
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