Bluebird Care Bournemouth & Poole

Mainly positive experience with the carers our parents had - two in particular were exceptional - caring, encouraging, kind and compassionate.

I am very satisfied with the carers I have and they always do as I request and stay their allotted time almost all the time

Bluebird's initial interview with mum was very thorough and focused on her needs. Initially mum was resistant to the idea of carers but as a family we felt she needed support as we all live away. Bluebird have been excellent with only a small band of carers visiting regularly and at the expected time. Mum has grown to look forward and welcome their visits. They have facilitated her going to appointments and out shopping along with going out for walks. We as a family see working with Bluebird as a partnership which accomodates the changes in need, a service we are very pleased with.

From my first contact with Bluebird, trying to arrange care for my nanny I was impressed. They were flexible + understanding and did all they could to explain starting to have carers visit in positive terms for to nanny. It has been extremely positive for nanny to have regular company, trips out for shopping, appointments or pleasure. Bluebird have been accomodating + supportive of nanny from the start, getting to know her + how she likes things done so she can live her best life. Thank you Bluebird!

Without exception, all the girls were extremely kind and caring. They were a great help to me and I couldn't have managed without them. A big thank you to each and every one of you - I really appreciated all your kindness.

I have been here well over a year and what started as a team of carers has become a group of friends.

The care worker was very pleasant. She was willing to help but needed prompting to do things that needed doing, ie. vacuuming etc.

You have all excellent high standards and delightful staff. I had my favourites.

I have been very happy with Bluebird Care from day one. My problems were due to a fall at the end of January, rendering me with reduced independence but not needing extreme care and am now able to cope on my own, to the point there really isn't enough for the girls to do but it is actually sadness to be parting company with the lovely young carers who have looked after me and will miss them.

I am happy with the level of care provided.

It was very reassuring to see the carer in the morning, and she was efficient and kind.

Thankfully we found Bluebird Care in time. From the start date to the final farewell, my mother found the ladies more like close friends that gave care. All my family thank the hard-work and dedication your team gave us.

Bluebird was able to look after my aunt at very short notice. The service has always been excellent, but carers are variable - the best were caring, kind, sensible, fun and good company. The worst (very few) seemed to spend a lot of time on their phones or out. We'd rather the carers did not change so rapidly.

Both the care provided and the pleasant communications with both Bluebird Care and the admin staff have been good positive experiences.

We were so pleased with the care from Bluebird throughout 2023. Very professional and reliable carers and a great management team in place. A very thorough care plan was produced for Dad and this changed accordingly with the change in Dad's needs. It was great to be able to know that Dad was being well cared for whilst I was living 100 miles away. Any potential problems/issues with Dad, his health, or his well-being were raised straight away and solutions found. Unfortunately, Dad was no longer able to stay in his home but we would thoroughly recommend Bluebird to anyone who was looking for a care agency in Bournemouth/Poole.

Our carers are professional, friendly, respectful, helpful and cheerful. They have all become friends.

I had homecare for the last 12 months and have found all the carers very kind, helpful, caring and friendly. I thank every one of them.

I was pleased that Bluebird were able to come so speedily in the first place and as I improved after my fall, they were able to come earlier, gradually. I shall not hesitate to call upon your services again in future if required.

Excellent service, especially with regard to the pandemic. Carers are very efficient, caring and friendly. Two people have told me that Bluebird Care is the best in town. I would like to thank you all very much indeed for your good service and exceptional kindness to me, thank you.

Some of the other carers were quite nice but my mother was not happy having different people at different times each day.