Bluebird Care Carlisle & Dumfries is a provider of premium home care in Carlisle.
The home care provider offers flexible homecare services, anything from a 15 minute check call to 24-hour live-in care.
It offers short term help (following an illness or because your usual carer is having a break), or longer term home care and support.
As well as personal care and domestic services, staff can assist with companionship...
Care Provided by Bluebird Care Carlisle
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33.50
- Weekly Live-in Care Fees: £1,485 - £1,830
Prices are based on individual needs and as such, we would love to discuss how we can help you personally. Please speak to our team for more information
Contact Bluebird Care Carlisle to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Bluebird Care Carlisle Reviews (13)
Bluebird Care Carlisle has a Review Score of 9.3 (9.274) out of 10, based on 9 reviews in the last 2 years.
Over all time Bluebird Care Carlisle has 13 reviews.
I would say the ladies from Bluebird Care have been extremely attentive and very patient with my husband.
Thank you so much for your kind words about our dedicated care team and their attentiveness to the needs of your husband.
Communication is fantastic and they give regular reviews to see if there is anything more they can do and if you are happy with the care given. Anything I have wanted added to my dad's care plan, it has been done straight away. The Carers that I have met have always been very professional, polite and in full uniform. They treat my father with dignity.
The out of hours messaging system is fantastic and we get a reply really quickly from the office. The carers are really good with notes on the open pass so we know exactly how my father is after every call.
My experience of the care given by Blue Bird staff is exceptional. I would definitely recommend them to others without hesitation.
Dear Carol. Thank you so much for your kind words and lovely feedback. It is very much appreciated. best wishes from everyone at Bluebird Care Carlisle
All the Bluebird staff treated my lovely wife with kindness. They were professional and human. They also made her smile.
Thank you so much for your kind and positive words about our care team. They all viewed it as a privilege to support your wife and it is wonderful to hear that they did this with care, kindness and professionalism.
Happy with service.
Thank you so much for your review, it means a lot to us to receive positive feedback. We will be sure to pass your positive comment to all of our dedicated care experts.
I was introduced to the new manager, previously there had not been one for months. I had no real issues with the company in general I am happy with everything except a lot of staff wear false or acrylic nails and varnish which frighten me for skin problems. No one steps them.
Thank you for your honest feedback - customers opinions are very important to us and we are pleased that you are happy with everything in general. Your response has highlighted that we need to communicate more effectively with our valued customers about changes to our office team and we will learn...
The staff all are good and helpful and I look forward to them daily (4 times) visits to my home.
Many thanks for your kind words. Its great to know we are making a difference
Would recommend to family and friends.
Five star treatment.
Nothing is too much bother for them.
Well done to you all.
Thank you for your kind words which have been passed onto the carers who take great pride in the support they provide. Your recommendation means a lot to us - thank you.
We can't recommend the Bluebird team highly enough! They are so helpful and approachable and feel more like friends helping us with mum's care. Nothing is too much trouble and It's such a relief knowing they are there 24/7 for any problems that may arise. Thank you Bluebird! We can 100% recommend your services to anyone needing care.
Thank you for your kind words and recommendation. The team are delighted to hear your positive comments as they take huge pride in caring for your mum.
I am happy with the quality of care I receive and also the quality of your staff.
Thank you for taking the time to review Bluebird Care Carlisle and for your kind words about the quality of care and staff, we appreciate it.
The care provided by the Bluebird team is excellent. The staff are very friendly, polite, patient and reassured my mum (aged 101) is in safe hands. The staff are always going above and beyond their remit when attending to Mum's needs. They also spent time chatting with Mum, which is a massive positive for her mental wellbeing.
Thank you for your kind words, our team take huge pride in the trust you place in us to care for your mum. The team will be thrilled to hear your positive comments. Thank you!
Bluebird Care have been able to come and care for my husband at a very difficult time. The help of their staff has been invaluable to both of us. Unused to asking for help, we found the transition to accept care made easy. It all worked out extremely easy and well organised.
Thank you for taking the time to review our service and for your kind words. We look forward to continuing to support you as a family.
I am 100% happy with the care my Auntie is receiving from all your carers. She is also very happy with her care.
I’ve found the staff very helpful and caring during this difficult time. I live 2 hours away which the staff are aware of and keep me in the loop over my mum's care and have supported me to get extra care. The staff are aware of my mother's need and try to facilitate these and have looked at working around during the Covid lockdowns.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 July 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Carlisle.
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (5)
John Donald is both the franchisee and Care Manager at Bluebird Care Carlisle. He has a wealth of experience in the field of Health and Social Care with over 30 years spent working in a variety of settings with a wide range of client groups including older adults, learning disabilities and mental health.
For many years he managed services within the NHS and Local Authority, providing support services for individuals within the community.
Sandie loves working as part of the dedicated team at Bluebird Care Carlisle and is passionate about supporting the development and delivery of quality, bespoke care services to all Bluebird Care customers.
Sandie likes to be busy and enjoys running, cycling, learning to play golf, painting and drawing, playing the drums and singing and performing with Dumfries community choir.
Samantha enjoys supporting the team and is passionate about delivering a high standard of care to all our customers. She is compassionate and caring and works well in the team and uses her own initiative as a lone worker.
When not working Samantha enjoys socialising with friends and going on holidays.
In her spare time, Emma enjoys spending time with her 3 children and husband and going out with her friends. She also enjoys going to concerts, fell walking and just being outside as much as possible.
Before working in care Molly was a lifeguard and has previously worked alongside children with learning difficulties/disabilities coaching trampolining.
When Molly isn’t working, she enjoys going to the gym, cooking new food, drinking wine, going for a sunbed, and trampolining. She has a family dog called Brooke, who came from a rescue shelter when her family was living in Cyprus.
Frequently Asked Questions about Bluebird Care Carlisle
How many Carers does Bluebird Care Carlisle employ?
Bluebird Care Carlisle employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Carlisle to verify any information. View our terms and conditions. Bluebird Care Carlisle has an Enhanced Service - more info.