Fees may vary depending on travel distances or times required.
These prices are only a guideline, please contact Bluebird Care (Cheltenham, Gloucester & Tewkesbury) to find out the exact price for your requirements.
Bluebird Care (Cheltenham, Gloucester & Tewkesbury) has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years.
Over all time Bluebird Care (Cheltenham, Gloucester & Tewkesbury) has 28 reviews.
Thank you for finding the time to leave this review - I am so glad that everyone had the opportunity to spend such quality time together while you supported your Mum. We were all equally impressed with your dedication and compassion, and wish you the very best at this sad time. Please know you are always welcome to make contact if you want to talk in the future.
They wanted to stay at home as long as possible so we started a live-in arrangement with a different agency and had huge difficulties.
We
The management are very easy to contact, responsive and understanding.
All of the carers were high-quality. It was very helpful to be able to discuss Mum and Dad's progress and needs with them.
I highly recommend Bluebird Care Gloucestershire North.
Dear Tony,
We really appreciate you taking the time to share your experience with us! We're delighted to have been a part of providing care for your parents. It warms our hearts to know that our team's dedication made a significant difference in enabling your parents to cherish those extra years together at home.
Thank you for recommending Bluebird Care. It's our continuous commitment to provide exceptional care and support to families like yours. Should you ever need anything in the future, please don't hesitate to reach out.
Kind regards.
Bluebird Care Gloucestershire North, Stroud & Cirencester
Hello,
Thank you so much for reviewing us. Our team takes great pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!
If we can be of any help in the future, please do let us know.
Hello, You have really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to review us.
We look forward to our next visit! Take care.
Kind regards.
Hello, thank you so much for your feedback! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!
Kind regards.
Thank you for taking the time to review us; I'm glad your overall experience has been excellent. I'm sorry to hear the variances in your visit time cause you problems. I can see that the carer has been between 10 and 20 minutes late on 5 occasions in the last 3 months, which does meet the service level that we promised to achieve, but I will get someone to contact you to see if there is a way we can tailor things to make things better.
Kind regards.
Hello Trish,
You've really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! We hope to be of service to you again in the future.
Thank you very much for your feedback. The team are always very happy to help where they can and it is a pleasure to care for your aunt.
Thank you so much for rating us - our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!
All the best,
Bluebird Care Gloucestershire North.
Thank you for your kind words. It has been a pleasure to care for your mother.
Thank you for your kind words and lovely review. It is always a pleasure to care for your mother! It's always good to know you feel supported and valued by our team.
Thank you, Tim, for this lovely review. It is our pleasure to work in partnership with you and the rest of your family to ensure your dad continues to get the highest standards of care. The carers love visiting your dad to enable him to remain at home and as independent as possible.
All the staff loved visits to your mum and also when she visited us in our office and on open days. Everyone is missing her sparkle and great sense of humour. It was always a great pleasure to provide support for your mum. Thank you very much for your lovely review, we will ensure that her team of carers get to see it.
Thank you for your kind words, it was a pleasure to care for your husband.
Kind regards from all at Bluebird Care.
Thank you very much to all involved.
Thank you for your kind words; It's always a pleasure to visit you.
The Review Score of 8.9 (8.944) out of 10 for Bluebird Care (Cheltenham, Gloucester & Tewkesbury) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care (Cheltenham, Gloucester & Tewkesbury) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4John’s career spanned 32 years in the pharmaceutical industry, culminating in a position as Director of Production for a well-known multinational. Gained while working in the UK, Europe and India, John's pharmaceutical background is extremely useful in understanding the medication being taken by our customers, and in professional discussions with healthcare professionals.
John also has a strong interest in health and safety and has a Diploma in Safety Management. His expertise feeds into our health and safety and risk assessment processes and training and contributes to the safety of staff and customers. He also has primary responsibility for the business finances.
John says everything we do from care assessment and planning through to staff recruitment, training and management are underpinned by the simple vision “all of our customers should be looked after with the same care and concern that we would want for our own loved ones”.
Gareth is a franchisee and Co-Director of the business and the eldest son of Gillian.
Starting his career as a software engineer for civilian and military applications, he gained a solid grounding in process design which has been invaluable in identifying efficient business practices.
Deciding in 1997 that he was more of a 'people person', Gareth made his hobby a full-time occupation and became a professional martial arts instructor, teaching Karate and Aikido in Bristol, Swindon and Cheltenham. He still teaches classes in Cheltenham.
The diagnosis of a close family member with Vascular Dementia brought the Care Industry to Gareth's attention in 2007, and in 2008 he joined the family business. Since then he has worked within Bluebird Care as a Care Worker, Care Coordinator, Manual Handling Trainer, and most recently Director.
He sees his role as having responsibility for Customers and Care Workers alike and devotes a significant portion of his time to improving the welfare of everyone involved with Bluebird Care.
Gillian Manning is a franchisee and Co-Director of the business. She and John are life partners as well as business partners.
Gillian is a qualified solicitor with many years of experience in social welfare law, including employment, discrimination and welfare benefits. It was her background in working with people with disabilities which led her into the care business.
She also sits as a Judge on the Disability Appeal Tribunal, deciding appeals in relation to disability benefits.
She has achieved the NVQ level 4 Registered Managers Award, enabling her to perform the Care Manager's role if the need should arise.
Tracy joined Bluebird Care in 2014 as a Care Assistant. She has previously worked in a variety of office based and customer facing roles but this was her first venture into care. Tracy is caring, efficient, always cheerful, and has an instinctive empathy with customers. Such skills meant that Tracy was soon promoted to the role of Care Coordinator, Lead Care Supervisor, and most recently has become our Registered Care Manager.
Tracy has a passion for supporting those living with dementia and is specialised in Dementia Awareness training, Tracy uses her enhanced knowledge and skills to support carers and customers alike. Tracy is also qualified to deliver moving and handling and Parkinson's Awareness training.
Tracy won the Bluebird Care national award for Team Member of the Year in September 2016 - quite an achievement within a network of over 200 franchises!
Tracy has recently achieved a Level 3 Diploma in Leadership and Management and is currently working towards her Level 5 Diploma in Health and Social Care.
Donna joined Bluebird Care in July 2013 as a part-time Care Assistant. Donna has kept upskilling herself through our Career Journey, firstly being promoted to Supervisor after only a short time. Donna was then promoted to Recruitment and Training Liasion due to her natural empathy and supportive nature. Donna has proven herself to be an asset to the office team and has most recently accepted a promotion of Deputy Care Manager.
Donna is also our Dementia lead and delivers Dementia Awareness training to all new staff, along with yearly updates. Donna has also created further training for carers who have expressed a wish to become a dementia specialist. Donna has a great working-relationship with Gloucester Dementia education strategy and is extremely proud of this.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care (Cheltenham, Gloucester & Tewkesbury) to verify any information. View our terms and conditions. Bluebird Care (Cheltenham, Gloucester & Tewkesbury) has an Enhanced Service - more info.