Bluebird Care (Shropshire)

3 The Parade, Landsdowne Road, Bayston Hill, Shrewsbury SY3 0HT

Bluebird Care (Shropshire)
Bluebird Care (Shropshire)
Bluebird Care (Shropshire)

Bluebird Care (Shropshire) is a versatile domiciliary care service that looks to safeguard the needs of the elderly, disabled and vulnerable, training talented carers to achieve high standards of professionalism through personalised care packages.

Bluebird Care is passionate about delivering a high standard of care. Most new customers are by referral of satisfied customers or from professionals in the sector.

All customers are fully assessed and have regular reviews, carers arrive on time and stay the full visit.

Typically carers can help people get up and dressed in the morning, help with meals, shopping, medication and almost anything a person might need.

Group : Bluebird Care

Person in charge: Claire Flavell (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 75

Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on Bluebird Care (Shropshire): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


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Awards / Recognitions

March 2014

Job Vacancies

Staff Profiles


Ian Barns

Job Title: Owner

Joined: 2009


Ian Barnes – the Franchisee for Bluebird Care Shropshire – has lived in Shrewsbury for 21 years and, with his wife Rosanna, raised his family there. They have two grown up children and early in 2011 they became grandparents for the first time.

Before starting Bluebird Care (Shropshire) Ian was Managing Director of a chain of Garden Centre’s, a complex business employing over 500 people. He brings strong commercial experience and well developed management skills to the business.

It is important to Ian that the Home Care services that Bluebird Care deliver are consistently delivered to a high standard. “Good old fashioned service” is not just a tag line, we mean it!

Ian choose the Home Care sector because he was himself very poorly and underwent a Kidney Transplant in 2007 which was generously donated by his sister. Secondly, his elderly Mother in Law needed Home Care and he was shocked at the level of care provided and decided then that he could do better.

Ian selected the Bluebird Care franchise because of the high quality, a standard which he feels will help to improve the standard of care for people in Shropshire.


Claire Flavell

Job Title: Care Manager

Joined: 2013


Claire has lived in Shropshire most of her life, getting married and raising her daughter and son here. She started out in care in 1989 to work around bringing up her children and soon found it wasn't ‘just a job’ but a career and something she became very passionate about.

Claire started working in residential care and moved on to domiciliary care and rehabilitation support working with a broad client group including the elderly, people with physical and learning disabilities before her career took her on to managing an Acquired Brain Injury care service.

Here she gained her NVQ 5 - Leadership and Management in Health and Social Care. Claire joined Bluebird care in July 2013.


Kirsty Old

Job Title: Assistant Care Manager

Joined: 2015


Kirsty has been with Bluebird Care for 3 years and has recently been promoted to Assistant Care Manager. Kirsty has worked in care for several years and has a vast amount of knowledge within the industry. Kirsty is very friendly and has a bubbly personality which would brighten anyone's day. She would always give her all to make sure a customer's life remains on an even keel. She is a very able and willing member of staff.


Amanda Jones

Job Title: Manager New Business

Joined: 2014


Amanda joined Bluebird Care Shropshire as the new business manager in early 2014. Since joining the company she has promoted our business in the north of the county. Amanda has been working in the sector for the past 20 years and has a wealth of knowledge and experience. Amanda has proved to be extremely proactive engaging with both customers and staff, she will also go that extra mile in order to make somebody’s life happy. She has proved to the team she is a willing and capable member of staff.


Ceri Eades

Job Title: Recruitment and Training Manager

Joined: 2015


Ceri has worked and lived in Shropshire all her life, she is married with two daughters and cares very much about making a difference to peoples lives . Ceri has had a varied career but it has always been people orientated, including working within the Charity, Voluntary, and Public sector before starting with Bluebird Care in September 2014. Ceri cares very much about helping people and getting the best out of them


Lisa Challenor

Job Title: Care Co-Ordinator

Joined: 2012


Lisa was brought up in Bayston Hill and is highley valued member of the community. Lisa started with Bluebird Care three years ago to work around her son, and have since married and had a daughter in 2014. After working for Bluebird Care for two years, Lisa was given the opportunity to work as a Care Coordinator for the company. She has since built a close relationship with both customers and carers and is a valued member of the team


Claire Gwilliam

Job Title: Shrewsbury Supervisor

Joined: 2013


Claire has lived in Shrewsbury all of her life, and only came into care in 2013 when she started as carer for Bluebird Care. Claire soon proved to the team how passionate she was about making a difference to people's lives. Claire was soon promoted to be a Shrewsbury Supervisor in 2014, and has since proved to be a very adaptable and willing member of staff


Lauren Denton

Job Title: Church Stretton Supervisor

Joined: 2015


Lauren has recently transferred from Bluebird Care Cannock, she comes to us as the new Supervisor for the south of the region. She has vast experience within the care industry, and is a very approachable, friendly and caring member of the team. We are excited to welcome Lauren to the team, and look forward to what the future holds.


Sammie Milton

Job Title: Administrator

Joined: 2014


Sammie joined the team in early 2014 as a apprentice Manager's Assistant. She has been studying for her Level 3 NVQ in Business and Administration. She has previous experience within the care industry and holds a strong passion for care. She is proving to be a versatile member of staff. Sammie has now passed her NVQ Level 3 in Business and Administration and is now our full time administrator


Amie Stone

Job Title: Care Co-Ordinator

Joined: 2014


Amie joined Bluebird Care in mid 2014 as a carer. She has progressed so well that she has been promoted to a Shrewsbury Supervisor. Amie is a very warm and caring person and would go the extra mile in order to make someones day . She has shown the team how capable she is and has shown her worth between staff and customers. We feel fortunate to have Amie as one of our staff