Bluebird Care (Shropshire)

3 The Parade, Landsdowne Road, Bayston Hill, Shrewsbury SY3 0HT

Bluebird Care (Shropshire) is a versatile domiciliary care service that looks to safeguard the needs of the elderly, disabled and vulnerable, training talented carers to achieve high standards of professionalism through personalised care packages.

Bluebird Care is passionate about delivering a high standard of care. Most new customers are by referral of satisfied customers or from professionals in the sector.

All customers are fully assessed and have regular reviews, carers arrive on time and stay the full visit.

Typically carers can help people get up and dressed in the morning, help with meals, shopping, medication and almost anything a person might need.

Group : Bluebird Care

Person in charge: Claire Flavell (Director of care)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 85

Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on Bluebird Care (Shropshire): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


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Awards / Recognitions

March 2014

Job Vacancies

Staff Profiles


Ian Barns

Job Title: Owner

Joined: 2009


Ian Barnes – the Franchisee for Bluebird Care Shropshire – has lived in Shrewsbury for 21 years and, with his wife Rosanna, raised his family there. They have two grown up children and early in 2011 they became grandparents for the first time.

Before starting Bluebird Care (Shropshire) Ian was Managing Director of a chain of Garden Centre’s, a complex business employing over 500 people. He brings strong commercial experience and well developed management skills to the business.

It is important to Ian that the Home Care services that Bluebird Care deliver are consistently delivered to a high standard. “Good old fashioned service” is not just a tag line, we mean it!

Ian choose the Home Care sector because he was himself very poorly and underwent a Kidney Transplant in 2007 which was generously donated by his sister. Secondly, his elderly Mother in Law needed Home Care and he was shocked at the level of care provided and decided then that he could do better.

Ian selected the Bluebird Care franchise because of the high quality, a standard which he feels will help to improve the standard of care for people in Shropshire.


Claire Flavell

Job Title: Director Of Care

Joined: 2013


Claire has lived in Shropshire most of her life, getting married and raising her daughter and son here. She started out in care in 1989 to work around bringing up her children and soon found it wasn't ‘just a job’ but a career and something she became very passionate about.

Claire started working in residential care and moved on to domiciliary care and rehabilitation support working with a broad client group including the elderly, people with physical and learning disabilities before her career took her on to managing an Acquired Brain Injury care service.

Here she gained her NVQ 5 - Leadership and Management in Health and Social Care. Claire joined Bluebird care in July 2013.


Ceri Eades

Job Title: Recruitment and Training Manager

Joined: 2015


Ceri has worked and lived in Shropshire all her life, she is married with two daughters and cares very much about making a difference to peoples lives. Ceri has had a varied career but it has always been people orientated, including working within the Charity, Voluntary, and Public sector before starting with Bluebird Care in September 2014. Ceri cares very much about helping people and getting the best out of them


Ross Hardstaff

Job Title: Care Manager Oswestry

Joined: 2017


Ross started working at Bluebird Care in February 2017. This is his eighth year working in the care sector, in the past, he has supported adults with learning disabilities in a residential care setting before moving on to work with children with challenging behaviour.
" I am very passionate about what I do in my work and home life, so I will be fully committed to making sure Bluebird Care maintain a high standard of care to the customers and to my care team."


Kirsty Holland (Maternity)

Job Title: Assistant Care Manager

Joined: 2015


Kirsty has been with Bluebird Care for 3 years and has recently been promoted to Assistant Care Manager. Kirsty has worked in care for several years and has a vast amount of knowledge within the industry. Kirsty is very friendly and has a bubbly personality which would brighten anyone's day. She would always give her all to make sure a customer's life remains on an even keel. She is a very able and willing member of staff.


Claire Gwilliam

Job Title: Training Officer

Joined: 2013


Claire has lived in Shrewsbury all of her life, and only came into care in 2013 when she started as a carer for Bluebird Care. Claire soon proved to the team how passionate she was about making a difference to people's lives. Claire was soon promoted to Shrewsbury Supervisor in 2014 and has since proved to be a very adaptable and willing member of staff. In April 2016 Claire was promoted to training officer for Bluebird Care and delivers all training to new and current members of staff. Claire has started her Level 5 QCF in Health & Social Care and hopes to complete this by January 2018.


Sam Bryce

Job Title: Care Coordinator

Joined: 2017


Previously from Gloucestershire, Sam moved to Shropshire two years ago. With a varied career including retail management and bereavement counselling, Sam joined Bluebird care in January 2017 as a care coordinator. Having gained dual honours in Psychology and Criminology, Sam is also currently training to become an Equine Assisted Learning Therapist specialising in Autism and Dementia.


Stacy-Ann Arthur

Job Title: Care Coordinator

Joined: 2014


Stacy came to Bluebird Care Shropshire in August 2014 as a care assistant. Stacy is a very reliable and honest member of staff with a positive attitude, she was then promoted to care coordinator for Shrewsbury and she enjoys working closely with our care team and the customers.


Laura Woodhouse

Job Title: Shrewsbury Supervisor

Joined: 2017


Laura joined Bluebird Care in January 2017 to cover maternity leave. Laura has worked in the care sector since 2013 starting in residential care for adults with Autism and Learning Difficulties and then moving onto Children's sexual trauma services, also in a residential setting. Laura has gained her Level 3 in Adult health and social care and hopes to continue her development in the care sector. Welcome to the team Laura you are proving to be a fantastic team player!


Amie Stone

Job Title: Care Co-Ordinator

Joined: 2014


Amie joined Bluebird Care in mid 2014 as a carer. She has progressed so well that she has been promoted to a Shrewsbury Supervisor. Amie is a very warm and caring person and would go the extra mile in order to make someone's day. She has shown the team how capable she is and has shown her worth to staff and customers. We feel fortunate to have Amie as one of our staff


Sammie Milton

Job Title: Administrator

Joined: 2014


Sammie joined the team in early 2014 as an apprentice Manager's Assistant. She has been studying for her Level 3 NVQ in Business and Administration. She has previous experience in the care industry and holds a strong passion for care. She is proving to be a versatile member of staff. Sammie has now passed her NVQ Level 3 in Business and Administration and is now our full time administrator


Kerry Blagbrough

Job Title: Accounts Assistant

Joined: 2017


Kerry joined the team in October 2017. She has lived in Shropshire all of her life and is mum to two boys. Kerry has 30 years experience in the accounts industry and has done numerous voluntary work for a children's charity for over 10 years. Kerry has made a fantastic start here at Bluebird Care!


Daryl Ashton

Job Title: Care Certificate Administrator

Joined: 2016


Daryl joined Bluebird Care in March 2016 as the Supervisor for Shrewsbury. Daryl has a wealth of knowledge in the care industry and has a foundation degree in Counselling. Daryl is competent, reliable and a sound team player. Daryl has a lovely personality and people are drawn to her due to her social skills, calm and measured approach. Daryl enjoys cooking, reading, keeping active and socialising with her friends.


Sarah Ford

Job Title: Business Administrator

Joined: 2017


Sarah started Bluebird Care in August 2017. She always has a smile on her face and is keen to offer guidance when needed.
She has worked in care for the last 18 years working within nursing and residential homes along with adults with learning disabilities then moved to working in administration from 2006 at a local hospital.
Welcome to the team Sarah you are proving to be a fantastic team player!