Briarcare

I fully recommend using Briercare in Cromer north Norfolk headed by Rebecca who is always available to talk to on the end of the phone.

I don't normally do reviews but I have been so pleased with the exceptional service of the carers and manager I had to say something. My mum sees the carers not only as carers but friends due to the quality of the service they give. This has been through problematic family times. The manager also excels expectations in that she is supportive and always available to discuss matters relating to mums care. The care they gave started while mum was at home but still now continues with her moving into a care home where we are still using their support and service through this difficult transitional time. Thank you Rebecca, Heather and Charlie.

My parents both had home care from Briarcare leading up to their deaths in November and January. I can honestly say that the care was exceptional. Everyone was so supportive and kind. My mum told me that they were her friends and although my dad was more reluctant to accept care, he came to value them all as well. Michelle who was the team manager went over and above to arrange support for them and responded multiple times to urgent calls from them. In my mum's final weeks all the carers rearranged their schedules to provide care so that she could die at home. We were so grateful to them and we relied on them too for emotional support. I have never come across such caring people. We would not hesitate to recommend them.

My aunt lives alone and has problems with her mobility but doesn't want to go into a care home. We discussed this situation and agreed that she needed help with personal care. At this point I looked for a local agency and quite by accident came across Briarcare. The feedback looked good so I spoke with the manager Rebecca. She suggested she should meet with my aunt which we quickly arranged. Rebecca paired my aunt with one of her staff and my aunt immediately hit it off with her. They have similar interests and a shared sense of humour. It is no exaggeration to say my aunt is a new person since we appointed Briarcare. She eagerly anticipates her carer's visits describing them as her pampering spa sessions. My aunt and I have nothing but praise for the staff at Briarcare. It is obvious that their carers love their job because they want to care for people - and not there simply for the money. Highly recommended.

The Norfolk home care we are receiving for our mum is outstanding from meeting with Rebecca to cover mums needs she was really lovely mum has gone through a tough time and trust became an issue but mum felt so as ease with Rebecca which was really lovely to see Rebecca introduced Charlie to mum and mum has found a lovely warming friendly lady who she truly loves and the other care givers that go to see mum she is loving the chats and friendly ness they show nothing is to much trouble for any of them the food they prepare meets all her needs and she really looks forward to their visits we as a family would like to thank each and everyone of them for their professionalism to mum thank you from Tracey jeans daughter

Highly recommend this fabulous care at home service.

Emine x

Always professional, are always courteous, always accommodating have a "can do Attitude"

I would highly recommend this care provider to you.

Excellent service is provided by this company. l would highly recommend them! My cousin is using home help service and she finds the helper to be very considerate and compassionate always ready to undertake any task!

All I can say is Briarcare are extremely good, in fact the carer I see here at home every Wednesday is excellent. She is always well-dressed in a Briarcare uniform and always arrives on time. She cleans my apartment ever so well, which alternates between the lounge and kitchen one week, then the bedroom, bathroom/toilet and hallway the following week. Everywhere looks like new when she has finished. We then have time for refreshments, i.e. coffee and biscuits, before she leaves again. It is marvelous to have someone here to talk to once a week and it always leaves me looking forwards to her coming the following week. Briarcare are quite simply one of the very best providers of home-care as their carers always go to so much trouble to do whatever they're asked and the end result is outstanding. Thank you so much, Briarcare.

Briarcare Norfolk have provided my mother with excellent care. She is frail with poor mobility and has Alzheimer's. They assist her with washing and dressing, provide her meals and medication, assist in household matters where possible and most importantly provide her with company. She looks forward to their visits. If she is a little low on their arrival, she is soon enjoying conversation and laughter. They are very attentive, raising any matters of concern promptly and very caring. I would not hesitate to recommend them.

We needed help for my dad (90), who had several health problems, including dementia, and could not manage day-to-day personal care after my mum (also 90) became too ill to help him and was eventually admitted to hospital. All the Norfolk Briarcare staff were excellent in every way, punctual, efficient, caring and friendly: Dad looked forward to their visits. They were also managed and organised very efficiently and flexibly. Dad eventually became too poorly to be looked after at home and went into a care home, where he died shortly afterwards. The carers took a lot of strain off the family and it was good to have them there.

Briarcare is a very professional care provider, my carers and myself are always laughing. Admittingly, some staff are better than others, for example, my oven broke down, my carer took my evening meal to her house to cook for me.

My family thanks you from the bottom of our hearts and wants you to know what a difference you make to people's lives when they most need it.

Briarcare Stowmarket is the best care company, I have been with this care company for nearly five years. I had problems with the two previous ones. Briarcare Stowmarket has lovely, kind and caring staff of which I get on with them all. They are committed, dedicated and efficient in all the tasks carried out, I have regular time slots that work around all my hospital appointments and my social groups that I attend. My health has greatly improved while being with Briarcare and now is better maintained. The manager I can always go to if I have any worries or distressed in any way. I recently lost my cat, everyone was sympathetic and supportive, I thank you Briarcare Stowmarket, may we have many more years together. I am so happy with this company and thoroughly recommend it. Thank you Stowmarket team.

In summary, Briarcare are providing an absolutely fantastic service will all staff showing a high degree of professionalism coupled with a commendable caring friendly attitude. I recommend them to anyone seeking a reputable care company.

The best care company around. Very friendly service and very professional at their job. Reliable and the care is the best. Very trustworthy and polite. Best thing we ever did was change to this company.

I have been receiving care from Briarcare Recruitment Agency Stowmarket team for nearly five years. I can’t thank the team enough for how well they care for me every day. Nothing is ever too much trouble. They always go above and beyond and treat me with such kindness, as a company, I have always found it easy to talk to management.

I have been extremely happy with Briarcare and so impressed with how lovely and kind all the carers are. My dad has really enjoyed all of the people he has met. We have also managed to get extra help when we've needed it which is fantastic. I always get straight through to the office, two members of staff in particular have been so easy to deal with. Thank you to all the team, we are so happy that we have found you. Highly recommended.