Care 4U Services (Midlands) Ltd

325 Highfield Road, Hall Green, Birmingham B28 0BX
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9.6 36 Reviews
  • Care 4U Services (Midlands) Ltd, Birmingham
Care 4U Services is a domiciliary care provider providing a wide range of care and support services, in Birmingham and the surrounding area, tailored to each individual’s requirements.

Their care workers are compassionate and treat every person they care for with dignity and respect.

They offer a whole range of care from dementia care to domestic help as well as care for people with physical disabilities and learning disabilities.

Care4U Services enables people to stay living in their own homes with support so they can stay as independent as possible.
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Care Provided by Care 4U Services (Midlands) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Transportation Service

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £21.95

These prices are only a guideline, please contact Care 4U Services (Midlands) Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Care 4U Services (Midlands) Ltd

Person in charge

  • Rozmina Pabani (Manager)

Care 4U Services (Midlands) Ltd Reviews (36)

9.6

Care 4U Services (Midlands) Ltd has a Review Score of 9.6 (9.596) out of 10, based on 17 reviews in the last 2 years.
Over all time Care 4U Services (Midlands) Ltd has 36 reviews.

Overall Experience
  • 27
  • 7
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Date Published
  • 36
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  • 17
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Reviewer Connection to Care 4U Services (Midlands) Ltd
  • 9
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Total of 36, showing 21-36
Review from Shahina S (Niece of Client) published on 11 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care 4U Services have provided outstanding services for my aunty, especially one of the carers who has been in touch checking if everything is ok, there is another key worker who is an asset to the organisation she has made my aunty so happy with her outstanding care, dedication and very kind character
I couldn't ask for anything more than what she does for them. I have personally met her and thought she was the best carer they have had since coming out from the hospital. I highly recommend Care 4U to anyone as they are designed for the specific needs of every individual wow.
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Review from Frank D (Client) published on 30 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care 4U has been my care provider commissioned by Birmingham city council adult social care for 1 year.
They are a great company, I’ve had no complaints whats so ever, it is a mutual relationship between myself and the carers, the management is very accessible and always keep in touch with me offering
me a lot of support at times when I’ve been feeling low in mood dysthymia the have been above exceptional throughout covid19
The risk assessment is always being updated, your care plan is openly discussed with it being a person centre approached.
The cares are LGBT accepting, there are no barriers with equality and diversity and are happy to discuss any concerns.
The personal care is 100% above exceptional with first-class infection control.
I have enjoyed their friendly empathetic kind professional and positive outlook.
I would recommend this service to others and certainly, if you are a LGBT person, it’s a real bonus living in Birmingham they are LGBT accepting
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Review from J F (Client) published on 7 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my opinion, carers and clients need a few weeks getting used to each other; then a special bond sets in. I am lucky to have this with both my morning and evening carer. They cook my meals for me and do the necessary chores I ask of them, and I look forward to seeing them every day.
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Review from Michael M (Son-in-law of Client) published on 2 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't be happier with the care for my mother in law. They were ready to start the day I got in touch and have always been on time and gone above and beyond to help whenever needed. Highly recommend.
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Review from H H (Client) assisted by family/friend published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carers are usually very good, although the time they come in the mornings is too early. I don't want to get up at 6:30 am.
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Review from S B (Wife of Client) published on 25 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied with the care given to my husband.
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Review from A G (Husband of Client) published on 25 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers are very polite, honest, hardworking and just nice! We have no issues at all with the service provided.
Very good, very professional and very helpful.
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Review from D E (Daughter of Client) published on 24 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with Moms care.
The staff are very helpful and friendly.
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Review from Lisa M (Daughter of Client) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service my mom has received has been excellent. Each one has been professional, caring and kind. They have empathy for my mom and show her the dignity she deserves. They are also so helpful and supportive and go the extra mile for their client. The carers we have had are very responsible and trustworthy
and have definitely given my family peace of mind knowing my mom is being cared for to a high standard.
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Review from M B (Client) published on 23 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, the attention and regard for me have been very good!
I am not well, and I am not the easiest person to assist.
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Review from A T (Next of Kin) published on 2 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say that the carers are doing an excellent job, very professional, kind and caring. Nothing is too much trouble. They go out of their way to make sure everything is okay with the resident.
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Review from Andrew S (Grandson of Client) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother was very poorly over the Christmas period and the staff at Care 4U were simply excellent. They went over and above their duties to ensure my Grandmother was comfortable and able to remain at home during this time. We were all extremely worried and the staff were patient and incredibly
thoughtful. Whilst we sadly lost my grandmother last week, I can not be more thankful for the help and support they gave us during this difficult time.
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Review from Bash H (Husband of Client) published on 20 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to using Care 4U, we were very wary of having a care worker at home to help take care of my wife. However, we couldn't have been more wrong and happy with the carer/service provided. My wife is not only eating better and happier but taking more steps in being independent. It really makes me smile
to know that there are caring people out there and Care 4U has certainly found them.
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Review from Sam J (Husband of Client) published on 28 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife received Care 4U Services upon discharge from hospital. The carers were very pleasant, very professional and very helpful. Management was very helpful and approachable, they used to monitor and check if everything was ok and gave all the necessary support. Receiving care from a very caring team
helped her positively to recover well in time.
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Review from Emma F (Sister of Client) published on 14 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care 4U Services took over my sister's care package as the preferred carer switched companies. Whilst we had little interaction with the initial company, Care 4U Services were involved I was very impressed with the admin who supported my sister and the way that the management dealt with issues/thorough
paperwork.
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Review from Jan H (Daughter of Client) published on 1 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy with the quality of care provided by the carers at this agency. Communication is very important with care for my late mother due to her condition (multiple sclerosis) impairing much of her communication. The effort made by each of the ladies to carry out a conversation with my mother
whilst they carried out their duties provided much needed mental stimulation for her. The carers and management team that I dealt with are extremely professional and genuinely cared about our family.
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Current Review Score: 9.6 (9.596)

Overview of Review Score

The Review Score of 9.6 (9.596) out of 10 for Care 4U Services (Midlands) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.596 for Care 4U Services (Midlands) Ltd is calculated as follows: ( (75 Excellents x 5) + (18 Goods x 4) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 99 Ratings = 4.596
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care 4U Services (Midlands) Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Rozmina

Rozmina Pabani

Job Title: Compliance Director Joined: 2005

Rozmina Pabani

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