Care For All

The Heights, Filey Road, Scarborough YO11 3NH
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8.5 5 Reviews
  • Care For All, Scarborough
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Phyllis Robertson

Person in charge

  • Phyllis Robertson (Owner/Manager)
Are you the Owner/Manager of Care For All? View your Advertising Options

Care For All Reviews (5)

8.5

Care For All has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Care For All has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
2
2
2
3

Review from Richard N (Son of Client) published on 12 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Care For All highly enough. My brother and I engaged their services about eight months ago to look after our parents additional care needs. They both have Alzheimers although still live independently in a flat. They need daily help with taking meds and personal hygiene, appearance
etc. Care for All provide this along with many other tasks like taking them to medical appointments, local shops, washing up and cleaning etc. They also take Mum and Dad out to garden centres and cafes . We have found that since Care for All have been caring for them, their mental health and general demeanour and appearance have vastly improved. My brother and I both live hundreds of miles away from Mum and Dad so to have such a competent provider who go above and beyond for them gives us huge peace of mind. Just as important as the care provided, we find they are responsive and reactive to our telephone calls and emails. We are very grateful to management and the rest of the care team.

Reply from Sara Deacon, Manager at Care For All

Thank you so much for taking the time to write this review for Care For All.

Staff

Care / Support

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Treated with Dignity

Value for Money

Review from Ray P (Husband of Client) published on 30 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Courteous, efficient and friendly staff without exception. Both staff and management are helpful at all times and appreciate any efforts we make to make their jobs easier. Overall we get an excellent level of service which I would recommend and have recommended to others.

Reply from Sara Deacon, Manager at Care For All

Thank you very much for your review, we are very grateful for your kind words and support of Care For All.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Adam F (Son of Client) published on 14 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can thoroughly recommend Care For All.
We contacted the manager and her team to provide care for my mother.
Right from the start the response was quick, professional and, above all, friendly and knowledgeable.
They really tried to fit around us and not ask us to fit around them.
They even sorted
out things we had no idea about such as getting free fire alarms fitted by the fire service.
The level of care was second to none, not just at a professional level but at a personal one with the team being cheerful, vibrant and interested in my mother as a person.
Often being no longer mobile and in your own house etc. can be a very lonely, isolated and repetitive existence but the team were like opening all the windows and letting the world back in.
Unfortunately, my mother passed away but the team were there right to the end which I for one am very grateful for.
If I was to summarise I would say that Care For All actually do care in all the senses of the word and for the actual person they are caring for.

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Treated with Dignity

Value for Money

Review from Allan B (Son of Client) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team started looking after my mother when she fell ill with cancer in 2001. After mum died, the manager continued looking after Dad until he passed away in may 2022.
As he became less mobile, the manager's team stepped up their activity as Dad needed, from cleaning and ironing to
full personal care and round-the-clock care. The manager personally cooked his evening meals which he loved and kept him strong.
His team of carers became trusted, valued friends who he and the family came to heavily rely on as we all live a long way from Dad. Having trusted professionals who can take care of any task was a huge relief to me as I live 5 hours away.
All of the carers came to his funeral. Brilliant, brilliant people for whom top-quality personal care is their mission. Can’t fault them!

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Treated with Dignity

Value for Money

Review from Carole W (Daughter-in-law of Client) published on 4 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Care For All for approximately four years now and the service that we receive is excellent. The carers for the Filey area are so friendly and helpful, they have made us feel we can rely on them 100% from administering tablets to help with food and personal care.

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Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Care For All is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care For All is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care For All is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Nov 2017

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Care For All

What Type of Services does Care For All offer?

Care For All offers Home Care.

How many Carers does Care For All employ?

Care For All employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care For All to verify any information. View our terms and conditions. Care For All has an Basic Service - more info.