Midsomer Homecare

125 High Street, The Island, Midsomer Norton, Radstock BA3 2HN
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5 Reviews
  • Midsomer Homecare, Radstock
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Care Provided by Midsomer Homecare

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £37.10 – £38.15

These prices are only a guideline, please contact Midsomer Homecare to find out the exact price for your requirements.

Contact Midsomer Homecare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Midsomer Homecare to get a personalised quote.

Good to Know

Owner

  • I & S Dutton Ltd
  • Privately Owned

Person in Charge

  • Caroline Burfield (Managing Director)
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Midsomer Homecare Reviews (5)

Over all time Midsomer Homecare has 5 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 1
Date Published
  • 5
  • 0
  • 0
  • 0
  • 5
Reviewer Connection to Midsomer Homecare
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Sharon A (Stepdaughter of Client) published on 14 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather received excellent care from all carers who visited him. He was treated with respect and great kindness which certainly helped make the end of his life more comfortable. I found all office staff to be helpful and supportive. I would not hesitate to recommend this care agency.
Reply from Pam Dunn, Operations Director at Midsomer Homecare
Thank you so much for your kind words. It was a pleasure to provide care and support to your stepfather.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M J (Daughter of Client) published on 31 July 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very unpleasant office staff towards myself and my family. Always tried to cause conflict for my family members who had concerns about the lack of care plan being updated along with a lack of knowledge of my mothers care needs. Ignored her expression of females only for personal care. She expressed
she wanted to leave this care home, only to receive a phone call the same day and they terminated her care. She was faced with being taken into a care home that same day. They have no compassion or dignity and no respect. Failed to chart her water intake. Failed to notify myself and family when she was becoming very ill through COVID. They ignored carers expressing concerns. Refused to do anything to improve helping her needs. Would not recommend end of life care from this company. Staff fight against each other and complain to her about the next client they are going to. She was with this company for ten years and we have seen over the years how bad this company is run. Please choose wisely for professional care, not just the talk they claim they do.
Reply from Pam Dunn, Operations Director at Midsomer Homecare
We feel that this review has only been written to try to harm Carewatch Bath’s reputation. We provided care for this service user for 10 years, and the relationship between the client and staff was…read more
  • Staff
  • Care / Support
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  • Treated with Dignity
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Review from Mandy P (Niece of Client) published on 20 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful carers who treated my aunt with dignity and respect. Thoughtful and considerate on every visit, they really cared.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Judith P (Client) assisted by family/friend published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J W (Client) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the staff and quality care that I receive. Having to use a hoist my carers are very well trained and respect my dignity and wishes. The office and senior staff keep me informed of any changes and work well with other professionals to keep me well and as independent as possible in
my own home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Midsomer Homecare

What Type of Services does Midsomer Homecare offer?

Midsomer Homecare offers Home Care.

How many Carers does Midsomer Homecare employ?

Midsomer Homecare employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Midsomer Homecare to verify any information. View our terms and conditions. Midsomer Homecare has an Basic Service - more info.