Care Provided by Castle Care Teesdale Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Castle Care Teesdale Ltd to get a personalised quote
Good to Know
Owner
- Castle Care Teesdale Ltd
- Private Owned
Person in charge
- Tracey Elliott (Registered Manager)
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Castle Care Teesdale Ltd Reviews (5)
8.5
Castle Care Teesdale Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Castle Care Teesdale Ltd has 5 reviews.
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Overall Experience
Date Published
Reviewer Connection to Castle Care Teesdale Ltd
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Review from David K (Client / Service User) published on 8 August 2025 Submitted via Website•
Overall Experience
For nearly a year this company has provided me with care, during that period I have been visited by three different carers, all entered my property with a smile and a very pleasing disposition, all respected my property as if it were their own, the treatment and conversations are exceptional, all...
For nearly a year this company has provided me with care, during that period I have been visited by three different carers, all entered my property with a smile and a very pleasing disposition, all respected my property as if it were their own, the treatment and conversations are exceptional, all of them felt like a member of my family, the house atmosphere is bright and cheerful, I have complete respect for all of them as persons . I have had carers before, but Castle Care provide top-quality individuals. They all give well over 100%. What more can you ask for? Thank you, three carers in particular, you all know who I mean.
Review from A S (Daughter of Client) published on 4 August 2025 Submitted via Website•
Overall Experience
Castle Care have been providing a "sitter" for my Dad for many months now in order to give Mum a break. They have gone out of their way to find someone who Dad actually enjoys spending time with and looks forward to sharing his biscuits with. The Assistant Manager and the team are easy to access...
Castle Care have been providing a "sitter" for my Dad for many months now in order to give Mum a break. They have gone out of their way to find someone who Dad actually enjoys spending time with and looks forward to sharing his biscuits with. The Assistant Manager and the team are easy to access and have been as flexible as they can when the need arises which is really helpful. Thankyou all!
Review from Barry C (Son of Client) published on 13 April 2018 Submitted via Website•
Overall Experience
Castle Care has provided a daily visit to my father for the past 2 months.
He was, and is, very reluctant to accept any kind of help but he genuinely looked forward to his carer's daily visit.
We live a long way away but knowing that there was a caring person visiting every day lessened our...
Castle Care has provided a daily visit to my father for the past 2 months.
He was, and is, very reluctant to accept any kind of help but he genuinely looked forward to his carer's daily visit.
We live a long way away but knowing that there was a caring person visiting every day lessened our concerns considerably.
Review from John W (Son of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
For 3 years my Father had excellent care from all carers.They were supportive to the family and willing to go the extra mile.
For 3 years my Father had excellent care from all carers.They were supportive to the family and willing to go the extra mile.
Review from Carol N (Wife of Client) published on 19 December 2016 Submitted via Website•
Overall Experience
First of all, I was offered 12 hours of free care which I gladly accepted. However, this care company should be shut down. Twice they have left my husband unattended for a full day. The excuses are endless, and as far as "management" are concerned they are blameless. When they did show up, no...
First of all, I was offered 12 hours of free care which I gladly accepted. However, this care company should be shut down. Twice they have left my husband unattended for a full day. The excuses are endless, and as far as "management" are concerned they are blameless. When they did show up, no records were left of their call and my husband left in his incontinent state. No pads were changed, no records left.
My advice: don't trust them with your loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 March 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Awards / Recognitions (0)
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Frequently Asked Questions about Castle Care Teesdale Ltd
How many Carers does Castle Care Teesdale Ltd employ?
Castle Care Teesdale Ltd employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Castle Care Teesdale Ltd to verify any information. View our terms and conditions. Castle Care Teesdale Ltd has a Basic Service -what a Basic Service includes.