Cephas Care Homecare
59 Crabbe Street, Ipswich, Suffolk IP4 5HT
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Care Provided by Cephas Care Homecare
Types of Home Care
- Visiting Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Alcohol / Drug Misuse
- Hospital Discharge
Good to Know
Owner
- Cephas Care Ltd
- Private Owned
Person in charge
- Gerard Dooley (Managing Director)
Cephas Care Homecare Reviews (9)
Over all time Cephas Care Homecare has 9 reviews.
Overall, our experience has been good. All staff ask if anything extra can be done.
You can see by my ratings I have no complaints at all.
Thank you for taking the time to complete this review and for giving us 5* for all categories! We are very happy you are pleased with our service, the carers and the management team. We love receiving feedback and acting on suggestions and improvements where they need to be made – please let us know if there is anything else we can further assist with.
Very satisfied overall with the care I receive. The carers are efficient, friendly and take on tasks willingly. The only 'gripe' I would have is the times put on the rota; the disclaimer is all very well, but when the time is over an hour difference I don't really feel that is acceptable. However, as I say, apart from that the service is very good.
We would like to thank you for completing the review and giving open and honest feedback on the service we deliver at Cephas Care, we are glad you like the carers and they are friendly! We do appreciate your feedback on the rotas and the timings on the rota, this is something we are currently...
My son has had Cephas Care Ltd carers for the last 8-10 years. They take him out twice a week for almost three hours each time, usually to the local pub. Every carer he has ever had looks after him very well and we have never had a problem. The people at the office are also very friendly and helpful. Very happy with their service.
Thank you for your comments. We pride ourselves in the service that we provide, and are so pleased that you are pleased with the service. If there is ever anything else we can do to improve the service, please let us know - we love hearing your feedback.
A very pleasing and pleasant review for our son. Extremely helpful to us, covering everything we were asking.
Very well organised company. Staff very friendly and professional in their work. Management respond very well to requests to adjust visit time.
I have found that the small group of carers that visit me to be extremely friendly and very efficient at this job. They have always done any jobs I have asked them to do very well.
Lovely job. Very well done.
Very pleasant and satisfactory.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 December 2022- Caring Requires improvement
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Cephas Care Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cephas Care Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Cephas Care Homecare
How many Carers does Cephas Care Homecare employ?
Cephas Care Homecare employs 200 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cephas Care Homecare to verify any information. View our terms and conditions. Cephas Care Homecare has a Basic Service - more info.