Cheshire Homecare Services Ltd

Fidelity House, 12A Stocks Lane, Chester CH3 5TF
2 Reviews
  • Cheshire Homecare Services Ltd, Chester

Care Provided by Cheshire Homecare Services Ltd

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Other Care Provided

  • Dementia
  • Physical Disability

Good to Know

Owner

  • Cheshire Homecare Services Ltd
  • Privately Owned

Person in Charge

  • Debbie Baker-Leigh (Manager)
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Cheshire Homecare Services Ltd Reviews (2)

Over all time Cheshire Homecare Services Ltd has 2 reviews.

Overall Experience
  • 1
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  • 1
Date Published
  • 2
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  • 2
Reviewer Connection to Cheshire Homecare Services Ltd
  • 2
Total of 2, showing 1-2
Review from L M (Daughter of Client) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care Cheshire Homecare Services provided for my mum was outstanding. She had motor neurone disease and as she cruelly declined in every way, she was mentally totally aware of what was going on. The carers started when her ability to wash and feed herself reached a point where we needed help, through
until she lost all mobility and all speech. The carers genuinely seemed to care for her and came in bright and cheerful, talking to her even when she could no longer talk back. By the end, when she couldn't even write or text, they still gave her their time and attention. As Mum's final days approached, CHS helped us tremendously with Social Services as SS refused to revisit her care package. CHS helped us to get her in the final respite care home. Mum died a few weeks later but throughout her dreadful illness, the carers treated her with kindness, consideration and respect. I would highly recommend them to anyone looking for a more personal approach to care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Shirley (Daughter of Client) published on 15 November 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
Full of broken promises, do not follow instructions of care needed, absolutely appalling, wouldn't pay milk bottle tops, let alone £16 for half an hour care! I would really like to tell everyone what made us as a family not use this company, but because we challenged their competency, they withdrew
care. I would have thought it was more professional to resolve the issues with the family. But, they prefer to bin you off and move on to the next poor client!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

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