Alcedo Care Crewe believes that everyone should be empowered to live their lives as they wish, including having the choice to remain living in their own home with the support required in order to live a fulfilling and active life.
They pride themselves on providing the best home care services in the region and have a team of dedicated, compassionate and professional carers who are led by an exceptional management team....
Alcedo Care Crewe believes that everyone should be empowered to live their lives as they wish, including having the choice to remain living in their own home with the support required in order to live a fulfilling and active life.
They pride themselves on providing the best home care services in the region and have a team of dedicated, compassionate and professional carers who are led by an exceptional management team. In addition to this, they use the latest technology meaning that their clients or their relatives can have realtime access to their care records and daily logs from anywhere in the world whenever they choose.
Their carers are highly organised, hard-working and genuinely passionate about making a difference to customers' wellbeing. As a caring company, Alcedo Care spends a lot of time matching the right carers to the right clients, ultimately creating a comfortable relationship that enables a carer to meet the exact needs of a client in their own environment.
Each person has their specific requirements, and are assessed as such. The team work closely with each client to determine what kind of support or care they'll need, producing a carefully drafted unique, person-centred care plan which is then agreed and signed off by the customer.
Alcedo Care - 'Enriching Lives & Supporting Independence'
Care Provided by Alcedo Care Cheshire East & Staffordshire
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £34
Weekly Live-in Care
From £1,605
Contact Alcedo Care Cheshire East & Staffordshire to get a personalised quote:
We offer domiciliary care, complex clinical and complex mental health care to both adults and children.
We provide support from 30-minute visits right through to 24 hours.
Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.
The price(s) shown are provided by the agency. Contact Alcedo Care Cheshire East & Staffordshire for full pricing details and T&Cs.
Alcedo Care Cheshire East & Staffordshire has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Alcedo Care Cheshire East & Staffordshire has 10 reviews.
Reviewer Connection to Alcedo Care Cheshire East & Staffordshire
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Showing 10 reviews matching selected criteria
Review from S T (Daughter-in-law of Client) published on 4 November 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
Excellent service, outstanding branch staff and field support staff. Great communication throughout the service, willing to go above and beyond. Family are very happy.
Excellent service, outstanding branch staff and field support staff. Great communication throughout the service, willing to go above and beyond. Family are very happy.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tiffany A (Daughter of Client) published on 19 May 2026 Date of experience: April 2026•Submitted via Website•
Overall Experience
Couldn't recommend Alcedo Crewe enough. They are absolutely fantastic and I wouldn't want to use any other care company now. You won't be disappointed! Thank you for everything you do for my mum. Your all wonderful
Couldn't recommend Alcedo Crewe enough. They are absolutely fantastic and I wouldn't want to use any other care company now. You won't be disappointed! Thank you for everything you do for my mum. Your all wonderful
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Care / Support
Management
Treated with Dignity
Value for Money
Review from C H (Friend of Client) published on 11 May 2026 Date of experience: April 2026•Submitted via Website•
Overall Experience
I am very impressed with the standard of care my friend receives. The carers are always on time, highly professional, and proactive in supporting her specific needs with a polite and helpful attitude.
I am very impressed with the standard of care my friend receives. The carers are always on time, highly professional, and proactive in supporting her specific needs with a polite and helpful attitude.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J W (Son of Client) published on 19 September 2024 Date of experience: August 2024•Submitted via Website•
Overall Experience
Excellent empathy shown by all the staff at Alcedo Care (Crewe). Always there for not only my dad but all the family. Every person you speak to from managers to care workers I was always treated with respect and looked after like part of the family just like there professionalism and the excellent...
Excellent empathy shown by all the staff at Alcedo Care (Crewe). Always there for not only my dad but all the family. Every person you speak to from managers to care workers I was always treated with respect and looked after like part of the family just like there professionalism and the excellent working ethic shown throughout their Alcedo family. Company highly recommended in such tough times.
↩Reply from Claire Culshaw, Registered Manager at Alcedo Care Cheshire East & Staffordshire
Thank you for such a lovely review , we really do appreciate it.
Staff
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Management
Treated with Dignity
Value for Money
Review from J B (Wife of Client) published on 13 September 2024 Date of experience: August 2024•Submitted via Postal Review Card•
Overall Experience
We found all the carers excellent and the office staff very helpful and always on the end of the phone when needed. Overall, a very good experience for both myself and my husband.
We found all the carers excellent and the office staff very helpful and always on the end of the phone when needed. Overall, a very good experience for both myself and my husband.
↩Reply from Claire Culshaw, Registered Manager at Alcedo Care Cheshire East & Staffordshire
Thank you for your lovely review. It has been a pleasure. I will share your nice feedback with the team. Best wishes for the future.
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Management
Treated with Dignity
Value for Money
Review from Martin P (Brother of Client) published on 30 May 2024 Date of experience: April 2024•Submitted via Postal Review Card•
Overall Experience
My brother has been using Alcedo Care for a number of months now and I can sincerely say that the care he has received is second to none. They were recommended to me by a colleague at the hospital where I work and the decision to use them has been a wise choice.
I would not hesitate to continue to...
My brother has been using Alcedo Care for a number of months now and I can sincerely say that the care he has received is second to none. They were recommended to me by a colleague at the hospital where I work and the decision to use them has been a wise choice.
I would not hesitate to continue to use their excellent care and also, the pricing structure is very fair.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Harry K (Next of Kin) published on 30 May 2024 Date of experience: May 2024•Submitted via Postal Review Card•
Overall Experience
We needed some support four our mother in the mornings to help to shower. Alcedo Care has been fantastic. The girls are wonderful and helpful. Office staff are pleasant and courteous.
As a family, we would recommend highly.
We needed some support four our mother in the mornings to help to shower. Alcedo Care has been fantastic. The girls are wonderful and helpful. Office staff are pleasant and courteous.
As a family, we would recommend highly.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan W (Friend of Client) published on 17 May 2024 Date of experience: April 2024•Submitted via Website•
Overall Experience
The carers who help my friend are always reliable/on time and very helpful, polite and very supportive to her needs. They take her shopping, making sure before they leave that she has everything on her list that she needs for the week and whilst in the shops they give her confidence to pick for...
The carers who help my friend are always reliable/on time and very helpful, polite and very supportive to her needs. They take her shopping, making sure before they leave that she has everything on her list that she needs for the week and whilst in the shops they give her confidence to pick for herself what she requires. When she gets home again they unload her shopping and help her put it away in her cupboards etc.
↩Reply from Claire Culshaw, Registered Manager at Alcedo Care Cheshire East & Staffordshire
Thank you for your lovely review, we will pass over your kind comments to the staff team.
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Management
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Value for Money
Review from M J (Relative of Client) published on 15 May 2024 Date of experience: May 2024•Submitted via Website•
Overall Experience
I have been using Alcedo Care Crewe for a few months now and they are fantastic! From the off, arranging an assessment was done with ease, and they started so quickly afterwards. Even now, no problem is too big and they are so accommodating for my uncle's last minute changes and still make sure he...
I have been using Alcedo Care Crewe for a few months now and they are fantastic! From the off, arranging an assessment was done with ease, and they started so quickly afterwards. Even now, no problem is too big and they are so accommodating for my uncle's last minute changes and still make sure he is seen to. They have also been a massive support for us as a family emotionally! I cannot fault how they are doing and the joy they are bringing to us all!
↩Reply from Claire Culshaw, Registered Manager at Alcedo Care Cheshire East & Staffordshire
Thank you for your lovely review. We are pleased to hear how responsive our service was for your loved one.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M L (Client / Service User) published on 20 November 2023 Date of experience: October 2023•Submitted via Website•
Overall Experience
The care I’ve received since starting with Alcedo in late September has been extremely good at all times. I have very complex care needs and Alcedo arranged for the carers to be appropriately trained for my special needs. The carers themselves are extremely understanding and considerate of my needs...
The care I’ve received since starting with Alcedo in late September has been extremely good at all times. I have very complex care needs and Alcedo arranged for the carers to be appropriately trained for my special needs. The carers themselves are extremely understanding and considerate of my needs and are always open to learning new skills to support me. All the carers are very friendly and helpful and it’s been great getting to know them. The flexibility Alcedo offers when changes are to be made to times and dates of care is very much appreciated.
So far so good! Great service, great care.
↩Reply from Claire Culshaw, Registered Manager at Alcedo Care Cheshire East & Staffordshire
Thank you for your lovely review, we will pass your kind words to the carers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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There are no accreditations posted yet for Alcedo Care Cheshire East & Staffordshire.
Meet the Team (3)
Faye FentonJob Title Operations ManagerJoined 2023
Hi, I am Faye Fenton, and I am the Operations Manager at Alcedo Care Crewe. My role, in short, is to oversee the day-to-day running of our homecare...
Hi, I am Faye Fenton, and I am the Operations Manager at Alcedo Care Crewe. My role, in short, is to oversee the day-to-day running of our homecare service. I am responsible for ensuring that our service meets all legal and regulatory requirements, and ultimately ensuring that we are providing excellent quality, person-centred care to our clients.
I have worked within the care sector since I was 18. I have always enjoyed working within the sector and have always wanted to make a difference in the way that home care is delivered.
Amanda MuchaneJob Title Deputy ManagerJoined 2026
Amanda is an experienced and compassionate Deputy Manager at Alcedo Care, with over 15 years of experience working within the health and social care...
Amanda is an experienced and compassionate Deputy Manager at Alcedo Care, with over 15 years of experience working within the health and social care sector. Throughout her career, Amanda has built a strong reputation for providing high-quality, person-centred care and for her dedication to improving the lives and well-being of the individuals she supports.
In her role as Deputy Manager, Amanda works closely with the management and care teams to ensure the smooth day-to-day running of the service. She is committed to maintaining high standards of care, supporting staff, and ensuring that clients receive tailored care that meets their individual needs. Amanda is passionate about promoting dignity, respect and choice, while helping both clients and their families feel supported and reassured.
Amanda takes pride in building positive relationships with clients, colleagues, families and healthcare professionals. Her extensive experience across the care sector, combined with her excellent communication skills, attention to detail and calm, professional approach, makes her a valued and trusted member of the team.
Outside of work, Amanda enjoys gardening and spending time outdoors, finding it a relaxing way to unwind and maintain a healthy balance alongside her busy professional life. Her caring nature and dedication extend beyond the workplace, reflecting her genuine passion for supporting others and making a positive difference every day.
Emma wykeJob Title Area Manager for Cheshire West & Wirral, and Cheshire East & StaffordshireJoined 2025
My name is Emma, and I am an Area Manager at Alcedo Care. My role is to oversee and support the day-to-day running of our care services, ensuring...
My name is Emma, and I am an Area Manager at Alcedo Care. My role is to oversee and support the day-to-day running of our care services, ensuring that we consistently meet the highest legal, regulatory and quality standards. I work closely with our teams to ensure that we continue to provide excellent, person-centred care and that the people we support remain at the heart of everything we do.
I have always been passionate about the care sector and enjoy supporting teams to deliver high-quality care that makes a genuine difference to people’s lives. I am committed to helping our services grow and develop while ensuring that our clients receive the dignity, respect and personalised support they deserve.
Frequently Asked Questions about Alcedo Care Cheshire East & Staffordshire
How much does Alcedo Care Cheshire East & Staffordshire cost?
The agency lists fees from £34 for hourly visiting care and from £1,605 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Alcedo Care Cheshire East & Staffordshire employ?
Alcedo Care Cheshire East & Staffordshire employs 23 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Cheshire East & Staffordshire to verify any information. View our terms and conditions. Alcedo Care Cheshire East & Staffordshire has an Enhanced Service -what an Enhanced Service includes.
