





Community Careline Services specialise in a range of domestic, personal care, social care and rehabilitation related services. Clients can benefit from an integrated package of care and support, established after full assessment and consultation and with respect for each the individual and their background.
The company incorporated modern care technology to offer support at the touch of a button, with clients able to have fast and effective communication for a wide...
Care Provided by Community Careline Services
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Available on request
Contact Community Careline Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- RochCare (UK) Ltd
- Private Owned
Person in charge
- Manager (Care Manager)
Community Careline Services Reviews (25)
Community Careline Services has a Review Score of 9.5 (9.481) out of 10, based on 12 reviews in the last 2 years.
Over all time Community Careline Services has 25 reviews.
Excellent care and attention at all times. My daughter who visits regularly can support the above statement
Community Care was recommended to me by a friend to care for our mum. She is only 74 and diagnosed with dementia. The office-care staff were very approachable, caring, understanding. Mums care was very consistent, the girls worked as a team. They were very professional towards mum and always showed her great respect. They communicated with each other and made us as a family feel like we could trust them to support our mum in her own home.
I care I have received, particularly in the mornings has been excellent. At the tea-time visits, the time was arranged for 5.30 but has been anywhere between 4.45 to 5.45 (owing I suppose to rush hour traffic) which has sometimes resulted in having to eat rather quickly for someone 94 years old. Overall the service has been very friendly and good.
My wife has been receiving care from Careline for over two years. We receive care from a team of five carers. Their services are really first class and my wife and I are very fortunate to have them.
Over the last 8 years the agency has provided excellent care to me. It is only because I now need more care and have moved where there is 24 hour care on site which I now need. All the staff and managers at Community Careline Services have given me the best possible care and treated with dignity, respect and first class support throughout.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 July 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Community Careline Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Community Careline Services.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Community Careline Services to verify any information. View our terms and conditions. Community Careline Services has an Enhanced Service - more info.