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Community Careline Services

75-77 Drake Street, Rochdale OL16 1SB
Community Careline Services Logo
Community Careline Services logo
Community Careline Services, Rochdale
Community Careline Services, Rochdale
Community Careline Services, Rochdale

Community Careline Services specialise in a range of domestic, personal care, social care and rehabilitation related services. Clients can benefit from an integrated package of care and support, established after full assessment and consultation and with respect for each the individual and their background.

The company incorporated modern care technology to offer support at the touch of a button, with clients able to have fast and effective communication for a wide...  

Care Provided by Community Careline Services

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Community Careline Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • RochCare (UK) Ltd
  • Private Owned

Person in charge

  • Manager (Care Manager)

Community Careline Services Reviews (25)

9.5

Community Careline Services has a Review Score of 9.5 (9.481) out of 10, based on 12 reviews in the last 2 years. Over all time Community Careline Services has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from T R (Client / Service User) published on 14 January 2016 Submitted via Postal Card
Overall Experience

Excellent care and attention at all times. My daughter who visits regularly can support the above statement

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Review from C W (Daughter of Client) published on 14 January 2016 Submitted via Postal Card
Overall Experience

Community Care was recommended to me by a friend to care for our mum. She is only 74 and diagnosed with dementia. The office-care staff were very approachable, caring, understanding. Mums care was very consistent, the girls worked as a team. They were very professional towards mum and always showed her great respect. They communicated with each other and made us as a family feel like we could trust them to support our mum in her own home.

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Review from M P (Client / Service User) published on 21 December 2015 Submitted via Postal Card
Overall Experience

I care I have received, particularly in the mornings has been excellent. At the tea-time visits, the time was arranged for 5.30 but has been anywhere between 4.45 to 5.45 (owing I suppose to rush hour traffic) which has sometimes resulted in having to eat rather quickly for someone 94 years old. Overall the service has been very friendly and good.

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Review from Jeffery B (Husband of Client) published on 11 November 2015 Submitted via Postal Card
Overall Experience

My wife has been receiving care from Careline for over two years. We receive care from a team of five carers. Their services are really first class and my wife and I are very fortunate to have them.

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Review from Mary S (Client / Service User) published on 10 November 2015 Submitted via Postal Card
Overall Experience

Over the last 8 years the agency has provided excellent care to me. It is only because I now need more care and have moved where there is 24 hour care on site which I now need. All the staff and managers at Community Careline Services have given me the best possible care and treated with dignity, respect and first class support throughout.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 July 2022
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Community Careline Services.

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Community Careline Services to verify any information. View our terms and conditions. Community Careline Services has an Enhanced Service - more info.