Croft Care Services

31 Castleford Road, Normanton WF6 2DP
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1 Review
  • Croft Care Services, Normanton
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Croft Care Service

Person in charge

  • Louise Burden (Manager)
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Croft Care Services Reviews (1)

Over all time Croft Care Services has 1 review.

Overall Experience

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Date Published

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Review from John H (Son of Client) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

No one in the office can tell the truth. They make their own rules up as they go along. Then decide without any consultation what your relative needs. Then they blame everyone else but themselves for any problems that arise.

Reply from Jo-anne Parker, Group Admin at Croft Care Services

We are sorry to hear that you feel the response you have had from our office is not satisfactory. I would be obliged if you could contact me direct either by telephone or email with your concerns so I can investigate the matter. Tel 01924 220163 or email group.admin@croftcare.co.uk Jo-anne Parker.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Croft Care Services

What Type of Services does Croft Care Services offer?

Croft Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Croft Care Services to verify any information. View our terms and conditions. Croft Care Services has an Basic Service - more info.