Dignicare Ltd

10 Drill Hall Business Centre, Leeds Road, Ilkley LS29 8EZ
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8.0 2 Reviews
  • Dignicare Ltd, Ilkley
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8.0

Care Provided by Dignicare Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Good to Know

Owner

  • Dignicare Ltd
  • Privately Owned

Person in Charge

  • Gizelle Armstrong (Manager)
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Dignicare Ltd Reviews (2)

8.0

Dignicare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Dignicare Ltd has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 1
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Dignicare Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from Catherine L (Friend of Client) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been struggling to get home care for my friend who has recently become bed bound. I can't believe how lucky we were to come across Dignicare! Having experienced poor care in the past, I truly didn't know what to expect. However from the moment we had contact with the company and the lady who
came to assess my friend, we have been truly blown away with the amazing staff. Every single one of the ladies are kind and caring, I cannot praise them enough. We couldn't be happier with Dignicare thank you we appreciate each and every one of you
Reply from Gizelle Armstrong, Director/Registered Manager at Dignicare Ltd
Thank you so much Catherine, we truly appreciate your lovely words and feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M T (Next of Kin) published on 2 March 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Rude staff, unprofessional in the office, slammed the phone down like a child and I was told as I hadn't got the power of attorney, I'm nobody. A cheque has gone missing, many care not been carried out even though they are in his care plan. Mouldy food has been given to the client.
Reply from Gizelle Armstrong, Director/Registered Manager at Dignicare Ltd
We take all feedback very seriously, admit our failings and do everything within our power to put right any mistakes that have been made. However, we have attempted to prevent the publication of this…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Dignicare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Dignicare Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dignicare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Dignicare Ltd

What Type of Services does Dignicare Ltd offer?

Dignicare Ltd offers Home Care.

How many Carers does Dignicare Ltd employ?

Dignicare Ltd employs 62 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dignicare Ltd to verify any information. View our terms and conditions. Dignicare Ltd has an Basic Service - more info.