Excelcare Homecare is committed to helping each individual to enjoy an independent and fulfilled life, within the comfort and warmth of their own home. Services include both short visits and 24-hour complex care and support.
Compassionate and respectful team members, many of whom live in the local area, visit people in their own homes to support them with their care needs. The team can help with personal care, medication and mealtimes,...
Care Provided by Excelcare Homecare
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.17
Fees are based on the individual's support requirements. Please contact our friendly team to discuss fees.
Contact Excelcare Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Excelcare (Home Care Division) Ltd
- Private Owned
Person in charge
- Heather Carter (Head of Homecare)
Excelcare Homecare Reviews (12)
Excelcare Homecare has a Review Score of 9.5 (9.511) out of 10, based on 9 reviews in the last 2 years.
Over all time Excelcare Homecare has 12 reviews.
Both my carers are very good. Very pleased with my service I received from Excel. Highly recommend.
Carers very good. Reliable, friendly and trustworthy. Office staff very checks on me regularly.
Thank you so much for your positive review, we truly appreciate your kind feedback!
We find the care agency and carers to be excellent. The carers provide high-quality care to my son and treat him with dignity and respect. The management at the care agency is approachable and works hard to make sure my son has appropriate care.
Thank you so much for your kind words and feedback, we are so pleased to hear you are happy with the care and support your son is receiving.
I was treated very well. Queries were dealt with efficiently. Interviewer was actually paying attention to my questions.
I am very pleased with the care from all the carers and management. They are always willing to help and nothing is too much trouble. The management at Excellcare are always on the end of the phone with advice information and care and keeps me informed of any problems.
Thank you for this lovely review. We're so glad that you are happy with the carers, management and communication. Our customer's happiness are always our main priority.
They help to accommodate all of my requests, which enables me to have respite and carry out tasks such as food shopping.
The carers all do a great job!
They have a great relationship with Mum. They treat her with dignity, care, respect and love.
Thank you for your fantastic review of Excelcare Homecare. We greatly appreciate your comments and are delighted to hear your positive feedback.
I would highly recommend Excelcare Homecare. The management and caring staff always go that extra mile to make sure your loved ones are cared for in a dignified and professional way. Always cheerful and positive, even in the most challenging situations (which is such a relief). I found the carers to be diligent, efficient and totally devoted to their profession, a pleasure to deal with and, most importantly, I feel totally reassured that Mum is in totally safe hands with the carers from Excelcare Homecare. Excellent!
Many thanks for taking the time to review Excelcare, we appreciate your lovely words and five-star review.
I am glad of the opportunity to put in writing what excellent care your staff member has taken of me. Her axiom when she arrived was "This is teamwork" to help my recovery and it was. She performed her duties with dignity and sensitivity. She was supportive, understanding, and motivating when necessary. The staff at the office were all so always available for backup, support and reassurance. I cannot convey enough how important your service is and how much I appreciate your high standards.
Many thanks for your fantastic review of Excelcare Homecare, we really appreciate your comments and we are so pleased to hear your positive feedback.
I am very happy with my carers they are my queens and Excelcare are great service provider.
Thank you so much for your kind words, we are very pleased you are happy with Excelcare.
Reliable and great caring agency. Being able to adapt to different clients on a day-to-day basis while maintaining their great service.
Many thanks for taking the time to review Excelcare Homecare. We really appreciate your lovely comments.
Very good care service is very accessible and easy to contact.
Thank you for taking the time to review Excelcare Homecare, we are pleased to read your positive feedback about your experience of using our service.
The carers are respectful of mum, and help out where they can. pleased that they will go beyond their care to ensure mum is taken care of nothing is too much trouble.
Thank you for taking the time to review Excelcare Homecare, we are pleased to read your positive feedback about your experience of using our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 November 2017- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Excelcare Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Excelcare Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Excelcare Homecare
How many Carers does Excelcare Homecare employ?
Excelcare Homecare employs 254 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Excelcare Homecare to verify any information. View our terms and conditions. Excelcare Homecare has an Enhanced Service - more info.