Family Circle Care Ltd - Care at Home

22 Tower Street, Edinburgh EH6 7BY
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8.0 2 Reviews
  • Family Circle Care Ltd - Care at Home, Edinburgh
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Good to Know

Owner

  • Family Circle Care Ltd

Person in charge

  • Sonia McRorie-Smith (Manager)
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Family Circle Care Ltd - Care at Home Reviews (2)

8.0

Family Circle Care Ltd - Care at Home has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Family Circle Care Ltd - Care at Home has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Family Circle Care Ltd - Care at Home
  • 1
  • 1
Total of 2, showing 1-2
Review from Yvonne G (Friend of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My best friend really needed a regular break from caring for her father. Family circles made it happen, quickly, efficiently, providing just what was needed. She can now have time for herself in the knowledge that her father is getting all the care he requires. Thank you all involved.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ann B (Sister-in-law of Client) published on 1 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say how extremely great full I am for the care that my relative has received from yourselves. I couldn't have asked for any better to care for my family member.
The job that the staff did was exceptional and they went over and above what was expected. I would highly recommend your
care company to friends and family whose relatives are in need of assistance.
I can't thank you enough for the care you provided


Many Thanks

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Family Circle Care Ltd - Care at Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Family Circle Care Ltd - Care at Home is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Family Circle Care Ltd - Care at Home is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 26 Aug 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Family Circle Care Ltd - Care at Home

What Type of Services does Family Circle Care Ltd - Care at Home offer?

Family Circle Care Ltd - Care at Home offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Family Circle Care Ltd - Care at Home to verify any information. View our terms and conditions. Family Circle Care Ltd - Care at Home has an Basic Service - more info.