Glasgow City Council, Social Work Services, Home Care Service

100 Borron Street, Glasgow G4 9XE
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3 Reviews
  • Glasgow City Council, Social Work Services, Home Care Service, Glasgow
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Care Provided

Contract Durations

  • Ongoing / Long Term

Good to Know

Owner

  • Glasgow City Council

Person in charge

  • Yvonne Rice (Manager)
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Glasgow City Council, Social Work Services, Home Care Service Reviews (3)

Over all time Glasgow City Council, Social Work Services, Home Care Service has 3 reviews.

Overall Experience
  • 2
  • 0
  • 1
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 0
  • 3
Reviewer Connection to Glasgow City Council, Social Work Services, Home Care Service
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from John S (Son of Client) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Big thanks and praise to all the home care staff who have looked after my mother for the last 6 months. Total professionals, great care and attention, attentive to my mother's needs and provided a warm and comforting service.
Great individuals and team. Council Leaders and the Government need to respect
and invest in the staff and service.
Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alison M (Daughter of Client) published on 31 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had to get the out of hours GP and District Nurses out to my 90 year old mother last night. I just want to say a big thank you for helping. You helped and made her so much more comfortable and services like this seem to get very little praise you only hear of them being criticised. Thank you again for
your help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C M (Friend of Client) published on 23 January 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Yet again start of a new year, no continuity of care over the weekend. Leaving my friend unsettled. To the extent, she called the police. Saying they're strange people coming in and out of my house. As three different carers in on the one day. During the week have no issues. Same carer morning and lunch,
then other carer tea and tuck. When we first had the services my friend had a girl for all 4 visits on a Saturday and a Sunday. This is not the staff involved fault, this has been going on for 3 years. Cant retain staff at weekends, they have no plan of action. No continuity of service at the weekends for my friend. If there was a section for the weekend, I would have to put poor service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 13 Jun 2023
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Glasgow City Council, Social Work Services, Home Care Service

What Type of Services does Glasgow City Council, Social Work Services, Home Care Service offer?

Glasgow City Council, Social Work Services, Home Care Service offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Glasgow City Council, Social Work Services, Home Care Service to verify any information. View our terms and conditions. Glasgow City Council, Social Work Services, Home Care Service has an Basic Service - more info.