Cannot fault the lovely care we are able to get for our mother.Janis H(Daughter of Client/Service User)
Cannot fault the lovely care we are able to get for our mother.Janis H(Daughter of Client/Service User)
Guild Care’s Home Care service provides reliable, person-centred support that helps people stay safe, comfortable and independent at home.
Based in Worthing, the home care service covers surrounding areas including East Preston, Shoreham and Lancing.
The local charity that has supported Worthing for more than 90 years.
Every visit is at least 60 minutes, allowing time for unhurried support and conversation.
Help is tailored to each person’s routine, from personal care,...
Care Provided by Guild Care Home Care Service
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £38.46 - £38.46
Contact Guild Care Home Care Service to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Direct Payments (from Local Authority/NHS) -
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Guild Care
- Voluntary / Not for Profit Owned
Person in charge
- Lacey Thomas (Head of Home Care)
Guild Care Home Care Service Reviews (26)
Guild Care Home Care Service has a Review Score of 9.5 (9.521) out of 10, based on 14 reviews in the last 2 years.
Over all time Guild Care Home Care Service has 26 reviews.
If she could open the door to them she would. She has even shown them where her treats are!
Thank you so much for your beautiful and heartfelt review. We are delighted to hear how much of a difference our carers have made to both you and your husband. It is wonderful to know they have become trusted and supportive companions who bring comfort, independence and peace of mind to your daily...
Representative was very helpful and treated me with respect and understanding.
Your feedback means...
I cannot praise them enough for looking after my husband who needs two cares Four times a day. There care and kindness is excellent and will always do there best to accommodate where they can. They always come in with a smile on there faces, they brighten up my husbands day mind you he always makes them laugh with his silly jokes.I certainly would recommend Guild Care to anyone who needs care.
Thank you so much for your wonderful review. We are delighted to hear that your husband has received such excellent care and that our team has been able to brighten his day. It's incredibly rewarding to know that their kindness, dedication, and positive approach have made such a difference. We...
Thank you Guildcare- we don't know where we'd be without you!
Thank you so much for your lovely review. We're so pleased to hear that you feel your mother-in-law is receiving such a high standard of care from our team. It means a great deal to know that our staff's patience, kindness and "nothing is too much trouble" approach is making such a positive...
All the carers that I met were very kind and caring. They were particularly patient in dealing with the needs of my friend, really supportive with some of his more challenging habits and they obviously built up a good relationship with him, enabling him to stay in his home as long as possible, this would not have been possible without the qualities of kindness, care, compassion and patience, consistent with all members of the homecare team.
Thank you so much for your kind and thoughtful review of Guild Care's Home Care service. We're so pleased to hear that our carers were not only kind and compassionate but also built such a strong and supportive relationship with your friend.It's incredibly heartening to know that their patience and...
Carers were reliable, friendly, competent and intelligent. My mother ( the client) liked them and all the family members felt supported too. The carers were occasionally delayed, as is inevitable in the job, but never failed to turn up.
Thank you so much for your thoughtful feedback about Guild Care. We are so pleased to hear that our carers were reliable, friendly and supportive for both your mother and your family. It's truly heartening to know that our team made a positive difference and we appreciate your understanding...
We are grateful for all of the care & support that dad received at home over the past couple of months. Everyone that we dealt with at Guild Care Home Care Service, whether it be in person, on the phone or via email has been kind & caring.
Thank you so much for your wonderful feedback about Guild Care. We are truly grateful to have had the opportunity to care for your dad and to hear that you found our team to be kind and caring. It's heart-warming to know that our support made a difference during this time. I will make sure to share...
I have been very impressed by the care and courtesy and look forward to their visits.
Thank you so much for your lovely feedback about Guild Care. We are delighted to hear that you've been impressed by the care and courtesy shown by our team. It's heartening to know that you look forward to our visits, and we're very grateful for your kind words. I'll make sure to share your...
Guild Care provided excellent care for my wife before she died. They now provide me with 'virtual family' care from carers who have become old and valued friends. I look forward to their daily visits. I would recommend them without hesitation.
Thank you so much for your kind words about Guild Care. We feel truly honoured to have cared for your wife, and it's wonderful to hear that you continue to feel supported by our team. It's lovely to know that our carers have become like old friends to you and that their visits bring you comfort....
Guild Home Care have always been cooperative and supportive to me as a client. The carers are caring and helpful and very positive.
Thank you for your kind words about Guild Care Home Care Service. I'm delighted to hear that you've found our team to be cooperative and supportive throughout your time with us. It's wonderful to know that our carers have consistently been caring, helpful and positive in their approach. Your...
Very positive and helpful carers and also others on different days.
Thank you for your kind words about Guild Care Home Care Service. I'm delighted to hear that you've had such a positive experience with our carers, even when different team members are supporting you on various days. We strive to ensure that all our carers provide the same high level of care and...
Carers come to my home every morning at 9 am to assist me with my medication. I find them helpful and caring.
Thank you for taking the time to share your experience with Guild Care Home Care Service. I'm so pleased to hear that our carers have been consistently helpful and caring during their visits each morning to assist with your medication. We aim to provide reliable and compassionate care and it's...
Guild Care was my obvious choice due to the good reputation it held. I have not been disappointed over the five years they have supported me. Once I had settled into their care system I began to have a fairly regular carer. Their support enables me to be as independent as possible. The carers are well trained which means they understand not only my personal care but treat me with friendship and respect. I look forward to their visits each day.
Thank you so much for your wonderful review of Guild Care Home Care Service. I'm thrilled to hear that our team has supported you so well over the past five years, helping you maintain your independence while providing the care and companionship you need. It's great to know that you've been able to...
Having been using Guild Care Home Care Service for just over one month. I would like to say that the care shown to my husband has been very good, both in the help he has received and the dignity he has been shown. All carers have been very kind and have drawn him out and got him talking about his love of music, photography and his dogs.
Thank you so much for sharing your experience with Guild Care Home Care Service. I'm thrilled to hear that, in just over a month, our team has made such a positive impact on your husband's life. It's wonderful to know that the care he has received has been not only effective but also delivered with...
The service overall is good. Sometimes the rota says "Carer to be advised" but I'm never subsequently advised so I have to ring up. I'm unable to compare to there companies as I have never used another company.
Thank you for your review we are glad that are satisfied with our service. We are currently reviewing our rostering systems to ensure that customers get the right information on their visits and are advised of any changes. We have recently contacted all our customers about our extended office opening hours and commitment to improve communication and rostering.
The management side is hard to get hold of, dates of visits are often muddled and it is almost impossible to pay as there is never anyone in the accounts department and never call back, although I leave messages. That's fine I just get to keep my money longer!
Thank you for your review we are glad that you find our staff kind and friendly. We are currently reviewing our management processes and rostering systems to ensure that customers get the right information on their visits and are advised of any changes. We have recently contacted all our customers about our extended office opening hours and commitment to improve communication and rostering.
Personal care done well but occasionally rushed. Shopping carried out efficiently. Most carers clean, tidy and polite.
My only concern, however, is that one particular carer just gets to know dad on a more personal level and then this person is changed for someone different and small differences occur which is not ideal.
For daycare centre again the Guild Care staff are very welcoming and inclusive and create an enjoyable day for mother, who also says the food/lunch is very nice.
I find the carer who comes to me each week to be very friendly and very caring in her job.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (19)
- Posted: Wednesday 11 Mar 2026Personal care and medication support often sit at the heart of home care. For John, a Worthing resident who receives daily visits from Guild Care’s Home Care team, these tasks...
- Posted: Monday 20 Oct 2025Guild Care, Worthing’s leading social care charity, is continuing to strengthen its Home Care services as demand for its high-quality support extends across a wider area. The charity’s trusted Home...
- Posted: Tuesday 14 Oct 2025Across Worthing and the surrounding areas, older people can stay independent in their own homes for longer, thanks to the dedicated, friendly support provided by the Home Care team at...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Guild Care Home Care Service.
Meet the Team (5)
Hi, I’m Lacey and I’m proud to lead Guild Care’s Home Care service. I’ve worked in Health and Social Care for over 20 years and have a real passion for helping people live independently in their own homes.
After moving from Wales in 2017, I was lucky to find this wonderful charity and quickly knew it was where I wanted to be. I spent three years as Registered Manager before stepping into my current role as Head of Home Care.
We’re proud to offer a service that’s not only high quality but also genuinely caring. I’m supported by an experienced and dedicated team who go the extra mile every day. With a strong understanding of CQC standards and a shared commitment to person-centred care, we’re here to make a real difference to the lives of the people we support.
Hi, I’m Kate, and I’m one of the Care Coordinators here at Guild Care. I bring 25 years of experience in the care sector to my role and still find it just as rewarding as when I first started.
My role involves making sure each person’s care is tailored to their needs and that visits are arranged at times that suit them best. It’s important to me that every client feels valued and supported.
Knowing I can help make someone’s day that little bit easier or brighter is what I love most about what I do.
Hi, I’m Gemma and I’m proud to be one of the Care Coordinators at Guild Care. I’ve worked in the care sector for around three years and love being part of a team that truly makes a difference.
My role is all about making sure every client receives their care calls on time and that their needs are always met. I really enjoy supporting both clients and staff and feel at my best when I’m helping others.
Since joining Guild Care in July 2024, I’ve felt lucky to work alongside such a dedicated team, delivering high quality care across Worthing and the surrounding area.
Hi, I’m Lulu and I’ve been part of the Guild Care Home Care team since July 2002. I came from a completely different background and had never worked in care before, but joining this incredible team has been one of the most rewarding experiences of my life.
In my role as a Care Coordinator, I support clients and colleagues in lots of different ways. I carry out new needs assessments, risk evaluations, and medication and manual handling assessments. I also help ensure our brilliant care workers feel confident and competent in areas such as medication and manual handling.
No two days are ever the same, but the support and dedication of the team make every challenge worthwhile. I’ve seen so much positive change over the years and feel proud to have been part of Guild Care’s journey for more than two decades.
Hi, I’m Frankie, and I’ve been part of the Guild Care family for over 15 years. I started my journey as a Care Assistant, working my way up to Care Supervisor and Senior, and have had the pleasure of supporting residents across three of our homes.
I’m now Guild Care’s Care Compliance Officer and have been in this role for the past 18 months. More recently, I’ve had the opportunity to join the Home Care team two days a week, helping to support compliance, oversee care plans, and ensure all documentation is up to standard.
My time with the Home Care team has been incredibly positive. We work closely together and are supported by a brilliant leader. Most importantly, everything we do is centred around the people we care for, making sure we’re always delivering high-quality, person-centred care.
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