These prices are only a guideline, please contact Guild Care Home Care Service to find out the exact price for your requirements.
Guild Care Home Care Service has a Review Score of 9.7 (9.672) out of 10, based on 11 reviews in the last 2 years.
Over all time Guild Care Home Care Service has 23 reviews.
5.0 out of 5
Thank you so much for your lovely review. We're so pleased to hear that you feel your mother-in-law is receiving such a high standard of care from our team. It means a great deal to know that our staff's patience, kindness and "nothing is too much trouble" approach is making such a positive difference. We're always here to support both the people we care for and their families, so your kind words really do mean the world. I'll make sure to share your feedback with the team - they'll be absolutely delighted to hear it.
5.0 out of 5
Thank you so much for your kind and thoughtful review of Guild Care's Home Care service. We're so pleased to hear that our carers were not only kind and compassionate but also built such a strong and supportive relationship with your friend.It's incredibly heartening to know that their patience and understanding helped him remain in the comfort of his own home for as long as possible. That's exactly what we strive for-care that's person-centred, consistent and respectful of each person's unique needs.I'll be sure to pass on your lovely words to the whole team-they will really appreciate hearing how much their support meant.
5.0 out of 5
Thank you so much for your thoughtful feedback about Guild Care. We are so pleased to hear that our carers were reliable, friendly and supportive for both your mother and your family. It's truly heartening to know that our team made a positive difference and we appreciate your understanding regarding occasional delays. I will be sure to pass on your kind words to the team - they will be delighted to hear them.
5.0 out of 5
Thank you so much for your wonderful feedback about Guild Care. We are truly grateful to have had the opportunity to care for your dad and to hear that you found our team to be kind and caring. It's heart-warming to know that our support made a difference during this time. I will make sure to share your lovely comments with the entire team. If there's anything else we can do to support you and your family, please don't hesitate to reach out.
5.0 out of 5
Thank you so much for your lovely feedback about Guild Care. We are delighted to hear that you've been impressed by the care and courtesy shown by our team. It's heartening to know that you look forward to our visits, and we're very grateful for your kind words. I'll make sure to share your comments with the whole team - they'll be so pleased to hear it! If there's anything else we can do to support you, please don't hesitate to get in touch.
5.0 out of 5
Thank you so much for your kind words about Guild Care. We feel truly honoured to have cared for your wife, and it's wonderful to hear that you continue to feel supported by our team. It's lovely to know that our carers have become like old friends to you and that their visits bring you comfort. Your recommendation means a great deal to us, and I will make sure to share your feedback with the whole team. If there is ever anything more we can do to support you, please don't hesitate to get in touch.
5.0 out of 5
Thank you for your kind words about Guild Care Home Care Service. I'm delighted to hear that you've found our team to be cooperative and supportive throughout your time with us. It's wonderful to know that our carers have consistently been caring, helpful and positive in their approach. Your feedback is greatly appreciated and I will make sure to share it with the entire team. If there's anything more we can do to continue supporting you, please don't hesitate to reach out.
5.0 out of 5
Thank you for your kind words about Guild Care Home Care Service. I'm delighted to hear that you've had such a positive experience with our carers, even when different team members are supporting you on various days. We strive to ensure that all our carers provide the same high level of care and support and it's wonderful to know that this has been your experience. Your feedback is very much appreciated and I'll be sure to share it with the entire team. If there's anything more we can do to assist you, please don't hesitate to let us know.
4.0 out of 5
Thank you for taking the time to share your experience with Guild Care Home Care Service. I'm so pleased to hear that our carers have been consistently helpful and caring during their visits each morning to assist with your medication. We aim to provide reliable and compassionate care and it's wonderful to know that our team is making a positive impact on your daily routine. Your feedback is greatly appreciated and I will be sure to pass on your kind words to our carers. If there's anything more we can do to support you, please don't hesitate to reach out.
4.0 out of 5
Thank you so much for your wonderful review of Guild Care Home Care Service. I'm thrilled to hear that our team has supported you so well over the past five years, helping you maintain your independence while providing the care and companionship you need. It's great to know that you've been able to build a consistent and trusting relationship with your carer and that their professionalism, respect and friendship have made a positive difference in your life. Your feedback is incredibly valuable to us and I will certainly share your kind words with the entire team. We are committed to providing the highest quality of care and it's heartening to hear that we are achieving that goal. If there's anything more we can do to continue supporting you, please don't hesitate to let us know.
4.0 out of 5
Thank you so much for sharing your experience with Guild Care Home Care Service. I'm thrilled to hear that, in just over a month, our team has made such a positive impact on your husband's life. It's wonderful to know that the care he has received has been not only effective but also delivered with kindness and dignity. I'm especially glad to hear that our carers have taken the time to engage him in conversations about his passions, like music, photography and his dogs, helping to bring out his personality and interests. Your feedback means a great deal to us and I will be sure to pass on your kind words to our carers. If there's anything more we can do to support your husband, please don't hesitate to reach out.
4.0 out of 5
Thank you for your review we are glad that are satisfied with our service. We are currently reviewing our rostering systems to ensure that customers get the right information on their visits and are advised of any changes. We have recently contacted all our customers about our extended office opening hours and commitment to improve communication and rostering.
5.0 out of 5
Thank you for your review we are glad that you find our staff kind and friendly. We are currently reviewing our management processes and rostering systems to ensure that customers get the right information on their visits and are advised of any changes. We have recently contacted all our customers about our extended office opening hours and commitment to improve communication and rostering.
3.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
4.0 out of 5
The Review Score of 9.7 (9.672) out of 10 for Guild Care Home Care Service is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Guild Care Home Care Service is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Hi, I’m Lacey and I’m proud to lead Guild Care’s Home Care service. I’ve worked in Health and Social Care for over 20 years and have a real passion for helping people live independently in their own homes.
After moving from Wales in 2017, I was lucky to find this wonderful charity and quickly knew it was where I wanted to be. I spent three years as Registered Manager before stepping into my current role as Head of Home Care.
We’re proud to offer a service that’s not only high quality but also genuinely caring. I’m supported by an experienced and dedicated team who go the extra mile every day. With a strong understanding of CQC standards and a shared commitment to person-centred care, we’re here to make a real difference to the lives of the people we support.
Hi, I’m Kate, and I’m one of the Care Coordinators here at Guild Care. I bring 25 years of experience in the care sector to my role and still find it just as rewarding as when I first started.
My role involves making sure each person’s care is tailored to their needs and that visits are arranged at times that suit them best. It’s important to me that every client feels valued and supported.
Knowing I can help make someone’s day that little bit easier or brighter is what I love most about what I do.
Hi, I’m Gemma and I’m proud to be one of the Care Coordinators at Guild Care. I’ve worked in the care sector for around three years and love being part of a team that truly makes a difference.
My role is all about making sure every client receives their care calls on time and that their needs are always met. I really enjoy supporting both clients and staff and feel at my best when I’m helping others.
Since joining Guild Care in July 2024, I’ve felt lucky to work alongside such a dedicated team, delivering high quality care across Worthing and the surrounding area.
Hi, I’m Lulu and I’ve been part of the Guild Care Home Care team since July 2002. I came from a completely different background and had never worked in care before, but joining this incredible team has been one of the most rewarding experiences of my life.
In my role as a Care Coordinator, I support clients and colleagues in lots of different ways. I carry out new needs assessments, risk evaluations, and medication and manual handling assessments. I also help ensure our brilliant care workers feel confident and competent in areas such as medication and manual handling.
No two days are ever the same, but the support and dedication of the team make every challenge worthwhile. I’ve seen so much positive change over the years and feel proud to have been part of Guild Care’s journey for more than two decades.
Hi, I’m Frankie, and I’ve been part of the Guild Care family for over 15 years. I started my journey as a Care Assistant, working my way up to Care Supervisor and Senior, and have had the pleasure of supporting residents across three of our homes.
I’m now Guild Care’s Care Compliance Officer and have been in this role for the past 18 months. More recently, I’ve had the opportunity to join the Home Care team two days a week, helping to support compliance, oversee care plans, and ensure all documentation is up to standard.
My time with the Home Care team has been incredibly positive. We work closely together and are supported by a brilliant leader. Most importantly, everything we do is centred around the people we care for, making sure we’re always delivering high-quality, person-centred care.
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