River Exe Healthcare (Exmouth)

Charlotte is a registered nurse with over 13 years of experience across acute and community care settings. This clinical background gives her a strong understanding of the needs of both clients and care teams.

As Operations Manager, Charlotte oversees the organisation as a whole, supporting its continued growth while helping to maintain high standards across every area of care. She works closely with a dedicated team to make sure services are safe, responsive and centred around each person’s needs.

Charlotte is passionate about health and social care and is committed to making a positive difference through the quality of care River Exe Healthcare provides. She also plays an important role in building strong, trusted relationships with commissioners and partner organisations.

Abi began her journey with the company in March 2013, starting as a community carer when the organisation was known as Helping Hands. Since then, she has continued to grow her knowledge, skills and experience, progressing through different roles within the company.

She is currently completing her Level 5 Diploma in Health and Social Care, further strengthening her understanding of the sector and her ability to support both clients and care teams.

Abi’s day-to-day role is varied and fast-paced, which is something she really enjoys. In 2022, she spent time as Acting Registered Manager, gaining valuable experience in the running of the service. She has recently been promoted to Service Manager, where she supports Charlotte in overseeing all offices.

Abi works closely with teams both in the office and out in the community. She values being approachable and involved, and is proud to have an open-door approach for colleagues who need support, guidance or simply someone to talk to.