Innovations Wiltshire Ltd

All of the carers that help me are both kind and helpful. They arrive with a happy greeting and a smile. Nothing is too much trouble. they talk to me and always make sure that they are leaving me happy and comfortable.

Innovations have provided a great, reliable service when looking after my father who has dementia. He has mood swings yet they always do their best to accommodate them and at the same time deal sympathetically and professionally with his care needs. They are also good at keeping me informed of any new health concerns, even contacting medical staff if required. These lovely people have enabled my father, to carry out his wish, tp stay in his own home during his final days.

A fantastic team, I cannot thank them enough for all the help, support and care they give me. God bless them all.

I have used Innovations for seven years now and I can't fault them on any aspect of the service. This starts with the management. The manager and her deputy are superb. I have carers four times a day and if any problems arise they can be contacted at any time. They are a happy and committed team of carers who perform their work in a friendly and efficient manner to a very high standard. The manager and her deputy have formed a good relationship between themselves and the community nurses and the GP surgery so that medical help is soon available if required.

I have been using Innovations carers to help me to look after my wife for the last six months. The quality of their support has been excellent. They show wonderful courtesy, kindness and understanding on each visit. Their manager is businesslike and accessible and very obliging. I recommend them as outstanding carers.

We have established a good dialogue with Innovations which is important as my mother's care has changed and evolved over the years.

Very well looked after.

Innovations are providing excellent care for my relative, consistently dealing with and resolving often complex situations with great efficiency and empathy. All the care staff have taken the time to get to know my relation and understand her specific needs. They are very efficient, friendly and frequently deal with sudden crises. In particular, the manager of Innovations provides exceptional support, constantly monitoring my relative, allocating extra care support as required, and keeping me fully and regularly up to date. I can clearly say Innovations has transformed my relation's quality of life, enabling her to have a better quality of life. Our family is grateful. I have no hesitation in highly recommending Innovations.

Innovations have provided care for my father for over a year. The management is very professional, friendly and very accessible. All of the carers, including the management, have developed an excellent relationship with our family; this has helped immensely with the provision of care that is carried out. We feel very confident in what they do in supporting not only my father by also my mother. They have struck up a relationship with our family which has been invaluable, they go above and beyond what is expected. The friendly, patient and supportive attitude that they adopt towards my father is very reassuring. We know that dad is in the best of hands and the support that they also give mum is outstanding. This is a very caring, care company. We do not hesitate to recommend Innovations, the best care provision that we have experienced.

My mum loves all her carers and looks forward to them going every day. She tells me how much she loves them going and the company they give.

My mum has been under the care of Innovations Wiltshire in her home in Pewsey for almost 2 years now. It has just got better and better and the staff are truly caring, efficient and kind. The management through the manager is quite outstanding and her advice and support has been invaluable. Thank you.

A first-class reliable service provider.

I have found this service to be very good in all respects. The management and staff have give me very good care in the 18-months I have been using them.

The staff at Innovations are dedicated and put the client at the heart of their support. Mum often displayed some challenging behaviour but the carers and office team dealt with it in their stride and treated Mum with the respect and love that we had hoped. I don't live close to Mum so it was great to have Innovations in as a trusted partner who would advise me and my siblings if they had any concerns so that we can act. I would recommend.