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Care Provided by Elevate - Midlands
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Elevate - Midlands to get a personalised quote
Good to Know
Owner
- Cera Elevate Ltd
- Private Owned
Person in charge
- Catherine Packer (Manager)
Elevate - Midlands Reviews (1)
Elevate - Midlands has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Elevate - Midlands has 1 review.
They do not provide anything near adequate care.
They ask what time you want them to come then completely ignore it after a few weeks, then you get told when a carer can come, with the words "you don't understand that we have to come extra...
They do not provide anything near adequate care.
They ask what time you want them to come then completely ignore it after a few weeks, then you get told when a carer can come, with the words "you don't understand that we have to come extra to you. In my case there are no clients in my area so I have to wait until someone has time to come to me.
Care staff moral is awful which is also passed onto the client, by way of moaning, about pretty much everything but especially the office.
The office is in chaos constantly and that for the last 2 years. The manager of my branch couldn't put a knees up on at a pub, but claims to be doing well.
Their whole ideology is getting more clients, new clients equals growth but that's at the expense of the client and carers out in the field.
Stay away from anything that has Cera in it's title.
You will only regret it and get stuck with them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Elevate - Midlands.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Elevate - Midlands.
Accreditations
There are no accreditations posted yet for Elevate - Midlands.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Elevate - Midlands
How many Carers does Elevate - Midlands employ?
Elevate - Midlands employs 500 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Elevate - Midlands to verify any information. View our terms and conditions. Elevate - Midlands has a Basic Service -what a Basic Service includes.

