Meritum Integrated Care LLP (Maidstone)

Maidstone Innovation Centre, Office 42, Gidds Pond Way, Weavering, Maidstone ME14 5FY
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8.9 4 Reviews
  • Meritum Integrated Care LLP (Maidstone), Maidstone
Meritum Integrated Care LLP (Maidstone) is a home care provider offering bespoke care packages to meet the needs of individuals needing support, while living in their own homes.

Skilled, caring staff can create a package of care that suits your needs and budget.

Trained staff provide assistance and support to older and disabled residents of Ashford, Folkestone and Maidstone.

Staff ensure the needs of individuals are attended to, with support that can adapt to meet changing needs.

Personal care, rehabilitation, help with preparing meals, dementia care, 24 hour live-in care and palliative care are among the services available.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Mental Health Condition
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20.76 – £24.91

We have enhanced rates for rural areas, please enquire if you fall into this category.

These prices are only a guideline, please contact Meritum Integrated Care LLP (Maidstone) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Carol Dowsett (Manager)

Meritum Integrated Care LLP (Maidstone) Reviews (4)

8.9

Meritum Integrated Care LLP (Maidstone) has a Review Score of 8.9 (8.946) out of 10, based on 4 reviews in the last 2 years. Over all time Meritum Integrated Care LLP (Maidstone) has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
4
0

Review from Andrew O (Son-in-law of Client) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are over the moon with all of your ladies, they have all been within the time limit, always do their best to make sure my mother-in-law has everything she needs and wants drinks and food. We cannot praise your company enough thank you so much each and every one of you.

Reply from nick saunders, Partner at Meritum Integrated Care LLP (Maidstone)

Thank you for this kind review. I will pass on your comments to everyone involved.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine L (Daughter of Client) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Meritum to be a reliable and friendly service. Having been the care company for my parents since Mum's need for care first started in 2016. The office staff are always extremely helpful and efficient - resolving any issues and always accommodating any requests when a last-minute problem
has come up. e.g. extra carers needed when I had covid, and also when Dad came out of the hospital. The out-of-hours service is excellent - e.g. being able to text and ask the evening carer to check the phone at my parents has been invaluable.
Mum and Dad have been very pleased with the carers that attend to their needs. They have been friendly, efficient and caring and have built relationships of trust with carers that they have had for years.
Thank you Meritum for all your hard work.

Reply from nick saunders, Partner at Meritum Integrated Care LLP (Maidstone)

Thank you for this amazing review. I will pass on your comments to the care staff concerned.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julie H (Wife of Client) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our regular carers know my husband very well. He has complex health issues. The carers are fully aware of his illness and always alert me to any symptoms that could suggest he is unwell and have supported me when he has become unwell. They address his needs on the day to how my husband is in himself
- more support with cushions if needed, making sure he has his sensory items in his hands, changing his T-shirt if he is hot due to cushions surrounding him for support. The carers carry out all his personal needs and ensure his pressure points are applied with barrier cream. He is peg-fed and the senior carers administer his nutrition and medication through the peg. They also check the integrity of the peg site and help maintain the site by advancing and twisting the peg twice a week, notifying me of any swelling, redness or concerns. My husband is nonverbal but the carers always talk to him and encourage a response from him which he does occasionally with the odd word, smiles & facial expressions.

Reply from nick saunders, Partner at Meritum Integrated Care LLP (Maidstone)

Thank you for this amazing review. I will pass on your comments to the staff involved.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Colin H (Husband of Client) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good time keeping in the mornings and evenings some new staff need a bit more training as things get forgotten. But otherwise, ok. It seems that all the original staff are gone and replaced with new ones which is a shame as the older ones knew what to do.

Reply from nick saunders, Partner at Meritum Integrated Care LLP (Maidstone)

Thank you for your review. It is unfortunate when staff leave, however, we work hard to ensure new staff are trained and supported to deliver the same standards of care as their predecessors. We will monitor the current staff and ensure all tasks are being completed to your satisfaction.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.946)

Overview of Review Score

The Review Score of 8.9 (8.946) out of 10 for Meritum Integrated Care LLP (Maidstone) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for Meritum Integrated Care LLP (Maidstone) is calculated as follows: ( (16 Excellents x 5) + (7 Goods x 4) ) ÷ 23 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meritum Integrated Care LLP (Maidstone) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Meritum Integrated Care LLP (Maidstone)

What Type of Services does Meritum Integrated Care LLP (Maidstone) offer?

Meritum Integrated Care LLP (Maidstone) offers Home Care.

How many Carers does Meritum Integrated Care LLP (Maidstone) employ?

Meritum Integrated Care LLP (Maidstone) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meritum Integrated Care LLP (Maidstone) to verify any information. View our terms and conditions. Meritum Integrated Care LLP (Maidstone) has an Enhanced Service - more info.