These prices are only a guideline, please contact Alexandras Community Care St Austell to find out the exact price for your requirements.
Alexandras Community Care St Austell has a Review Score of 8.8 (8.750) out of 10, based on 5 reviews in the last 2 years.
Over all time Alexandras Community Care St Austell has 13 reviews.
Thank you for your kind words, we are so pleased you are happy with the care we provide.
Thank you for taking the time to leave us this lovely review, we appreciate the kind words! It is great to hear how well our carers are being received.
Thank you for taking the time to leave us a review. All double-handed packages are male/female carers and the package must be accepted by the service user before we commence any care. We have listened to your concerns and have discussed the matter and I am afraid that we cannot always accommodate all female carers on a double-handed visit. We have recommended and explained that all service users and their carers/families have the right to ask social services for a new provider that can accommodate female-only carers. We hope you can understand.
Thank you so much for taking the time to share your experience with us! We're truly grateful for your kind words. It's great to hear that our team has shown empathy and understanding towards your uncle.
Thank you so much for taking the time to provide us a review. I will pass on your comments to the team.
Thank you for taking the time to complete this review, your feedback is much appreciated.
Thank you for taking the time to write a review it means a lot to the team.
Thank you for taking the time out to write us such a great review.
Thank you for the recommendation, we really do appreciate all the kind words and try our best to continue to go above and beyond.
Thank you for taking the time to write us such a lovely review.
Thank you for taking the time to provide us with a review; we really appreciate your kind words in such a difficult year.
The Review Score of 8.8 (8.750) out of 10 for Alexandras Community Care St Austell is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alexandras Community Care St Austell is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25Louise has been with Alexandras - St Austell, for over three years now. Louise was promoted to Team Leader on the 17th September 2022, then promoted again to Deputy Manager in December 2024 and now promoted to Manager in August 2025. Louise says:
" I love making a difference to an individual's life, even if it's just a smile, a friendly face and a cup of tea.."
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alexandras Community Care St Austell to verify any information. View our terms and conditions. Alexandras Community Care St Austell has an Enhanced Service - more info.