Nurseplus Care at home Salisbury

I'd highly recommend Nurse Plus.

My mother had a live-in carer to cover for her regular carer (also from Nurseplus) during his holiday. Care had been taken to find someone who shared my mother's interests and would enjoy gardening with her. They got on very well and Mum enjoyed his company immensely. He was kind and considerate and struck exactly the right balance between allowing her to maintain her independence whilst remaining safe.

This was the first time that my mother had a live-in carer so it was a new experience for her and also rather daunting. Nurseplus Care at home Salisbury went to great lengths to find the right person and my mother now has a lovely carer and is settled into her new way of life. The management team is always on hand to listen and is quick to deal with any concerns.

I have been very impressed with the high level of service Nurseplus have offered me throughout my contact with them (12 weeks plus). My early questions were readily answered over the phone with patience and clarity. The literature provided was also an additional helpful source of information. In particular, and I believe key to the success of the arrangement, was the huge amount of time and attention given to understanding my father-in-law's needs which resulted in the production of a detailed, practical manual for the carers to refer to. This was reassuring to see be put in place. Crucially, Nurseplus supported the incoming carer on his arrival, and this has been continued since. I have found the carer's notes, recorded on a daily basis, easily accessible and this allows me to be readily updated. I have also been extremely pleased with the level of care provided by our carer who has proved to be competent, kind, hardworking and a willing communicator. Top marks to our carer and Nurseplus!

I have been having overnight sleeping care since late January and I have found Nurseplus nothing but helpful, the staff they have sent me have always been friendly and polite and a pleasure to have around, so I can feel relaxed overnight, which is the object of the exercise.

The carer we have is first class. She is reliable, thorough, caring and thoughtful. She goes above and beyond what is asked of her, and is intuitive in her care. If she sees that something needs to be done she does it, even if she's not asked. She takes pride in her work and always completes it to an excellent standard.

No problems at all.

Nurseplus have been looking after my husband for 10 months. He now requires two live-in carers to help keep him safe, well-hydrated and fed. He is totally bedbound, non-verbal and all his personal care needs require help. He is in the late stages of Early Onset Alzheimers and remains at home. Since taking care of my husband, Nurseplus are exceptions and I have trusted them to look after my husband whilst I now continue working. Nurseplus are professional, approachable and listen to what is needed for their clients. Communication is good and the dignity of my husband is intact. Nurseplus are so trustworthy that they now also look after my mother.

Carer here for six hours while I am away. This involved making coffee and lunch which are done efficiently, most especially caringly. Thank you for that and for simply being alongside my husband.

My carer only comes on Saturday and Sunday mornings for 20 minutes and is always friendly and chatty. Very kind and helpful.

Over all I am happy with the service provided. As is my daughter, the client. There are a few administrative things could be improved. The staff are lovely and have been helpful to my daughter and myself.

I have a good group of carers.

I find the carer very helpful cheerful and willing to help me in any way.

Very good, very caring.

My overall comment is good throughout.

Very satisfied with the help and service I am given.