Nurseplus Care at home Newton Abbot

24-26 Union Street, Newton Abbot TQ12 2JS
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9.4 17 Reviews
Whether you or a loved one requires daily, weekly, or live-in care, Nurseplus Care at home can help you find the best quality caregivers who are passionate about what they do. With Nurseplus home care in Newton Abbot, you can work with the team to create a tailor-made home care plan to suit your every need.

The team build tailored care plans that can include support for elderly assistance, learning disability support, dementia care, companionship, mental health support, care for younger people, brain and spinal injury support and complex care.

Nurseplus Care at home Newton Abbot Care covers the following areas; Torbay, Torquay, Paignton, Babbacombe, St Mary Chuch, Maidencombe, Brixham, Teignbridge, Newton Abbot, Kingsteignton, Chudleigh, Ashburton, Buckfastleigh, Teignmouth, Dawlish, and surrounding areas


Contact the friendly team at Nurseplus Newton Abbott now for more information.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.45
  • Weekly Live-in Care Fees: from £1495

These prices are only a guideline, please contact Nurseplus Care at home Newton Abbot to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Rebecca Bradbury (Registered Manager)

Nurseplus Care at home Newton Abbot Reviews (17)

9.4

Nurseplus Care at home Newton Abbot has a Review Score of 9.4 (9.433) out of 10, based on 5 reviews in the last 2 years. Over all time Nurseplus Care at home Newton Abbot has 17 reviews.

Overall Experience

  • 14
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Date Published

17
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Review from Jane C (Daughter of Client) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurse Plus have been wonderful with our Mum Kind, caring and professional . We felt happy and comfortable leaving Mum for a couple of hours in their care
We would not hesitate to recommend their services
Thank You

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you for your kind words. It means so much to hear that you felt confident and reassured leaving your mum in our care. We're delighted to know our team provided the kindness and professionalism you were hoping for, and truly appreciate your recommendation.

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Review from U N (Wife of Client) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the excellent care arranged at short notice for my Husband. The Management and staff are superb and very helpful in both personal care and domestic help. The staff are always well presented and always happy, could not have managed without their help over the last 9 months. Thanks for
caring for my husband
and certainly can recommend Nurse Plus.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you for taking the time to share your experience. We're so glad we could step in quickly and provide the support you and your husband needed. It's lovely to hear that both our care team and office staff made such a difference over the past 9 months. Your kind recommendation is greatly appreciated by us all.

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Review from K B (Wife of Client) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurseplus were wonderful. They provided someone to be awake all night in my husband's room for palliative care so I could have an uninterrupted night's sleep. It was rejuvenating and the carer could not have been more friendly. The office people kept in touch to make sure all was well. All very efficient.
I highly recommend.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you so much for your kind words. We're incredibly grateful to hear that our team could provide the support and peace of mind you needed during such a challenging time. It's heartwarming to know that our overnight carer helped you get the rest you needed and that our office team stayed in touch to ensure everything went smoothly. Your recommendation means a great deal to us, and we're honoured to have been able to support you and your husband with compassionate, efficient care. Please don't hesitate to reach out if we can be of further assistance.

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Review from P C (Husband of Client) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody was very helpful and kind with my wife. We could not have asked for any better professional care. All my wife's need were taken care of and nothing was too much to ask for. We were both very pleased to have the Nurseplus care. Very experienced and well trained in every way. So thanks for the
care my late wife received.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you for taking the time to share your heartfelt review. We are deeply sorry for your loss and truly appreciate your kind words during this difficult time. It means a great deal to us to hear that our team was able to provide the care and support your wife needed. Our staff strives to deliver the highest standard of care, and your feedback reassures us that we are achieving this goal. We are honoured to have been able to assist your wife and provide comfort to both of you. Your words are incredibly encouraging and will be shared with our team to let them know the positive impact they had.

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Review from H E (Next of Kin) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the excellent care arranged at very short notice we were able to support our very dear friend in her wish to spend her final days at home. It was a positive experience at a very difficult time.

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Review from Maria C (Daughter of Client) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed care immediately and someone was available straight away. The assessment was made two hours after the first phone call. It was thorough, extensive and sensitive. The staff are superb, the management is incredibly helpful and the overall service is excellent.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you for taking the time to leave this review, we really do appreciate it. We are so glad to have been able to help your family at this time.

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Review from S F (Client) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a major operation, so needed some help with personal care, but mainly domestic help eg: laundry, cleaning, cooking etc. The two ladies were very personable and helpful, enabling me to gradually regain my independence.

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Review from C T (Daughter of Client) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a difficult month for mum and yet everyone came together and made it a lot easier for all concerned. The carers did a great job in difficult circumstances and the office staff were supportive as always.

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Review from A S (Daughter of Client) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, the service my mother receives is above all caring. They are professional in their care. Very friendly and a pleasure to know that mum is so well looked after. Thank you so much.

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Review from A S (Daughter of Client) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a pleasure to have Nurse plus care at home look after my mum at home. They are the nicest people and staff. Attentive and extremely helpful in all their areas of care. Highly recommend them.

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Review from Darren B (Son of Client) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t fault the care my elderly mother received from Nurse+. She was provided with whole day care whilst I was on a training course.


As always the staff were polite and courteous and Mum always likes to see anyone from the company.

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Review from David P (Father of Client) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The client is in the advanced stages of motor neurone disease plus other related ailments. Nurseplus have, for some considerable time, provided overnight care initially for 9 hours, now 12. Throughout each of two-member teams have proved punctual, smart, courteous and very professional. Treating the
client with respect and consideration at all times. They have kept the family appraised of the client's problems at all times. Very satisfied with the level of care.

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Review from Arlene R (Wife of Client) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't speak highly enough of one of the carers. He is a professional, caring and more like a family friend now. He insists on updating carers when they are arriving as he is leaving. A real professional in every way.

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Review from H B (Daughter of Client) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We used Nurse Plus for two years, both my parents had dementia. For the last 18 months, my parents had the same carers continuously which was very important. They were very dedicated and treated my parents with dignity and respect. They became more like family and supported me too.


Two of the carers

care for my parents for the full two years. I would highly recommend.

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Review from F O (Client) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite, caring and helpful staff. Well presented and always happy. In the past year, I could not have managed without their help.

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Review from Samantha J (Client) published on 6 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff who really care. They take the time to be there and offer very high standards of care. The office staff are extremely hard working, efficient, honest and reliable and even though they are busy they take the time to listen. Thank you, Nurse Plus team you are amazing.

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Review from R H (Son of Client) published on 25 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Nurse Plus & Carers Plus (Newton Abbot) needs to train their staff on how to handle difficult older people. My 95-year mother had a weeks notice from this company and it was very stressful to mum and me. Different carers arriving very worrying for clients.

Reply from rebecca, Marketing Manager at Nurseplus Care at home Newton Abbot

May I firstly say how sorry we are to see your review on our care services and hoped our previous conversation had explained the difficult situation faced with the care of your mother. Due to the few specific carers your mother requested, we found we were in an untenable situation in providing your mother with continuity of carer and fulfil the hours and times requested which may have left your mother vulnerable. On taking guidance from the local authority it was deemed in your mother's best interest to source another care provider and we were requested to give 7 days notice. We hope you and your mother are happy with your new provider and if you have any further concerns please do not hesitate to get in contact with us.

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Current Review Score: 9.4 (9.433)

Overview of Review Score

The Review Score of 9.4 (9.433) out of 10 for Nurseplus Care at home Newton Abbot is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Nurseplus Care at home Newton Abbot is calculated as follows: ( (28 Excellents x 5) + (2 Goods x 4) ) ÷ 30 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Newton Abbot is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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News (2)

News

Previous Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nurseplus Care at home Newton Abbot

Meet the Team (4)

Rebecca

Rebecca Bradbury

Job Title: Registered Branch Manager

Joined: 2016

In my previous life, I have been a qualified Chef, a proprietor of a small family catering business and a bookmaker. Before moving to Devon, I worked for adult social care for Leeds city council and alongside this, I was a shop steward and health and safety officer for the GMB.

My journey with Nurseplus started in February 2016. I began as a domiciliary professional out in the community of Teignbridge. I completed 6 months and was then approached by the Newton Abbot office team to see if I would like a position with them as a Homecare coordinator.

I stayed in that role until March 2020, when the Registered Managers post became available and I thought that the timing for me was perfect, so I took the plunge. I gained my registration and my level 5 Diploma in leadership for health and social care, children and young people’s services- Adults residential Management (England)
... Read more
Petula

Petula Kempsford

Job Title: Homecare Coordinator

Joined: 2021

I joined Nurseplus in August 2018 as an HCA as I wanted to step down after working as a Registered manager in a Care home. I have 22 years of experience in care and mainly worked with elderly clients. I also trained as a chef and was awarded Day Release Catering Student of the Year in 1987.

I then transferred to home care in April 2020 initially on nights and then into days for a homecare client which I really loved.

It was great to spend 1 to 1 time with the client completing crosswords and cooking cakes for her.
At the beginning of January 2021, I took up my role as Homecare Coordinator in the office and enjoy being part of the Newton Abbot branch team and meeting new clients and families.

I have completed my Level 5 in Leadership and management.
... Read more
Kirsty

Kirsty Guest

Job Title: Recruitment Consultant

Joined: 2021

I first started working for Nurseplus during the pandemic. I registered as the salon that I was running was closed due to the lockdown restrictions in place. I have experience working in a large independent living service and loved supporting the residents there.

After 3 months working in the field I was recruited in the office and since then have completed my recruitment Consultant level NVQ level 3.
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Paige

Paige Williams

Job Title: Recruitment Consultant

Joined: 2023

I joined Nurseplus in February 2023. I used to work as a Receptionist in a hotel but wanted to try something different. I care for my younger brother who has very complex needs, being my brother's main carer has made me who I am today and I want to use my knowledge to help others.

After working in the community for 2 months I was recruited into the office, I really enjoy passing my knowledge on to my other team members and experiencing all different types of care. I enjoy helping with complex packages and enjoy learning new things.

In my spare time, I like spending time with my family and friends going out to try different foods, travelling and going on nice walks.
... Read more

Frequently Asked Questions about Nurseplus Care at home Newton Abbot

What Type of Services does Nurseplus Care at home Newton Abbot offer?

Nurseplus Care at home Newton Abbot offers Home Care & Nursing Care.

How many Carers does Nurseplus Care at home Newton Abbot employ?

Nurseplus Care at home Newton Abbot employs 38 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Newton Abbot to verify any information. View our terms and conditions. Nurseplus Care at home Newton Abbot has an Enhanced Service - more info.