Oxford Private Care

Shrublands, Faringdon Road, Cumnor, Oxford OX2 9QY
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9.9 13 Reviews
  • Oxford Private Care, Oxford
Oxford Private Care has been the beacon of compassionate care and support for over four decades. As a second-generation family-run home care company, they carry forward a legacy of unwavering commitment to clients' well-being. Their roots run deep in the community, and their reputation is built on trust, experience, and excellence.

The company proudly stands as a regulated home care provider, ensuring the highest standards of care delivery. Its dedication to quality is reflected in a "Good" rating from the Care Quality Commission (CQC), with a coveted "Outstanding" distinction for well-led services (May 2019). They take pride in exceeding regulatory expectations and providing you with peace of mind.

Oxford Private Care recognises that each person is unique, with their own set of needs and preferences. Their approach to care is deeply individualised, focusing on your specific requirements, goals and aspirations. Their mission is clear: to empower you to stay at home, surrounded by the familiar comforts and memories that matter to you.

Independence is a cornerstone of their philosophy. They believe that you should have the freedom to lead the life you want, for as long as you want. The dedicated team of caregivers, trained and experienced, is on hand to support you every step of the way, offering a wide range of services that cater to your needs.

Beyond care, the team build lasting relationships based on trust, respect and empathy. They are more than a home care company; they are your extended family, there to enrich your life with dignity, security and the comfort of home. Join Oxford Private Care on this journey towards a brighter, more independent future. Your well-being is their enduring mission.
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Care Provided by Oxford Private Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £17.50 – £32.50
  • Weekly Live-in Care Fees: £1350 – £1550

All of our support is tailored to meet your individual needs.


Hourly visiting fees are for a planned duration; there are weekday and weekend/bank holiday rates. Travel expenses are applied to each visit.


Waking night charges are for a nine hour night between 22:00 - 07:00 - Prices on application - weekday and weekend/bank holiday rates apply.


The final quote for live-in care would be based on the free initial care assessment.


Fees are reviewed a minimum of annually with increases applied from 1st April

These prices are only a guideline, please contact Oxford Private Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Oxford Private Care

Person in Charge

  • Mark Collins (Business Director)

Oxford Private Care Reviews (13)

9.9

Oxford Private Care has a Review Score of 9.9 (9.929) out of 10, based on 12 reviews in the last 2 years.
Over all time Oxford Private Care has 13 reviews.

Overall Experience
  • 12
  • 1
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Date Published
  • 13
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  • 7
  • 12
  • 1
Reviewer Connection to Oxford Private Care
  • 5
  • 3
  • 3
  • 1
  • 1
Total of 13, showing 1-13
Review from Di C (Client) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have really good care the girls are lovely and do a brilliant job. They look after all my needs. Very Smart polite friendly girls really good time keepers. They have made my life at home a better place. I would recommend them to anyone and I appreciate everything they do for me.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your kind words! I'm glad to hear the carers are doing such a brilliant job and making a positive difference for you. It means a lot to know you appreciate their care and…read more
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Review from Sylvia C (Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care.carers treated me with dignity and were most helpful gave me confidence whilst they were here with me as I have lost all confidence. Cannot praise them enough, always cheerful. I look forward to their visits and their help.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your kind words. It truly means a lot to know that our care and support have made a positive difference for you. We're so glad to hear that our visits bring you comfort and…read more
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Review from J R (Client) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to long-term health issues I have been a client of Oxford Private Care since 2012. The service I receive is top class. In fact I still have the original carer who was allocated to me all those years ago. For me it is like having a dear friend coming to visit and helping me to carry on being independent.
All
the staff at OPC are very helpful and friendly. If I have any queries with them it is very easy to get in touch.
Reply from Mark Collins, Director at Oxford Private Care
Thank you for your kind words. We're so pleased to have been supporting you over the years and it's wonderful to hear how much your carer means to you. Your feedback means a lot to us.
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Review from C G (Daughter of Client) published on 27 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Oxford Private Care team are, and have been, very supportive of my mother's needs, looking after her medications and helping her with the day-to-day necessities she now finds difficult, such as meal preparation and washing up. Occasional inconsistencies arise, and there are times when my mother expresses
discontent in the varied timings of some visits and the things that can and cannot be done. However, she can be difficult to please, having quite a strong will and with increasing moments of dementia confusion setting in, so in general, I am very grateful for what help is offered.
Reply from Mark Collins, Director at Oxford Private Care
Thank you for sharing your positive experience with the Oxford Private Care team. We're glad to hear our team has been able to support your mother with her medications and daily needs. Your…read more
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Review from Debbie K (Daughter of Client) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the ladies that visit Mum speak to her clearly, repeating slowly and louder if needed and engage her in general chit-chat. They are gentle with removing her support stockings and always ask her before doing so. They ask if she needs anything else doing ie washing up, a drink, one lady hoovered for
her. When l am there they are friendly and chatty with me and answer any questions I may ask. Both Mum and I are very happy with the service the ladies provide.
Reply from Mark Collins, Director at Oxford Private Care
Thank you for the excellent review of our team's care for your mum. Your kind words mean the world to us. We're delighted that our carers communicate clearly with your Mum, engage her in friendly…read more
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Review from Sian P (Daughter of Client) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my sincere gratitude to my mum's carer. She absolutely goes above and beyond every day, but especially during the Christmas period and the recent terrible weather. I have noticed such an improvement to my mum's general wellbeing and I know that has a lot to do with the lovely
bond she has with her carer. I can't express my thanks enough and would really like my mum's carer to know she has such a positive impact in my mum's life. Thank you.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your kind and heartfelt feedback. It truly means the world to us to hear how your mum's carer has positively impacted her life. We are incredibly proud of the dedication and…read more
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Review from Michael M (Son of Client) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were introduced to Oxford Private Care in the spring of this year as my mother was no longer able to look after herself.
From the moment we were introduced to the carers, we were reassured and confident we were in safe hands. On meeting the care staff nothing was too much trouble and the kindness
and professionalism throughout the rest of the year has been first class.
Sadly Mum had a couple of illnesses to deal with and each time she returned from hospital these wonderful care staff looked after her like she was their own relative.
When we had serious issues to address the carers were always happy to support me on the phone and visits to make sure we got the best service and care for Mum.
We met many lovely staff and we can not name them all but each of them was excellent and would not hesitate to use this caring company again.
Thank you.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your heartfelt review of Oxford Private Care. We are genuinely touched by your kind words and delighted to hear that our carers provided the support and compassion your mother…read more
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Review from S J (Daughter of Client) published on 6 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been receiving care and support from Oxford Private Care and we are extremely happy with the service that we receive.
Nothing is too much trouble. The office are always on hand to help me resolve any issues I may have. We have an assigned care manager who is very approachable, knowledgeable
and supportive.
My dad has consistent care from the team and this has insured that he's able to build relationships and trust the staff that are supporting him.
Having a consistent team visiting, they are quick to notice changes in his health and report them immediately.
They work well as a team, excellent sharing and communicating to the next member of staff coming in.
It's reassuring to know that the staff team are long-term consistent staff and there isn't a high turnover of staff in the service.
The staff will call immediately and share their concerns and offer a solution.
Living in a different area it gives me great peace of mind knowing that he's cared for so well.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your kind words. We are delighted to hear that you and your dad are happy with the care and support provided. It's our priority to offer consistent and compassionate service, and…read more
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Review from Michelle C (Mother of Client) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We started with the care company in June 2023 as the last care company was terrible, The care manager and her team have always been so professional from the moment I spoke with them for my mother in-laws care, she needs a lot of care and sometimes can be very difficult towards the carers. As a family
we really do need them to give us updates on her every day so I have a daily app that I can see for every visit to my mother-in-law. I would like to thank all the carers for the support and care that is shown to her.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your heartfelt review. We are thrilled that you've had a positive experience with our team since June 2023. Our care managers and carers strive to provide professionalism and…read more
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Review from Ian P (Husband of Client) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has received care from Oxford Private Care since January 2015, and we have never had any problems. Whenever we have had to vary the care for holidays, etc, it has been so easy to do via the telephone. The carers that attend to my wife are all so very nice and accommodating, and nothing is too
much trouble.
Long may it continue!
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your kind words. We're delighted you've had a positive experience with Oxford Private Care. Our care team takes great pride in providing compassionate and flexible care, and your…read more
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Review from Mark W (Son of Client) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum suffered a stroke at the end of 2023, and when she returned home from hospital at the start of 2024, she needed two-handed care, and we were assigned to Oxford Private Care. There was an initial visit from the service managers, who assessed the home, and the facilities we had, and examined how
Mum would do things such as get in and out of bed, use the toilet, and be washed - all to work out the best methods of care for her.
We felt secure that Mum would be looked after well based on the initial consultation visit.
As with every family that has carers come into their family home, we were a little cautious, but the staff that helped mum were always kind, and friendly and tried to make her comfortable - accompanying some of the trickier tasks with good humour.
The carers weren't intrusive, but were friendly to family members, offering advice on care when needed.
We are grateful to them for the care they have given and have hopefully helped set Mum on a path to recovery.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for taking the time to leave such a thoughtful and detailed review. We are delighted to hear about your positive experience with Oxford Private Care. It's wonderful to know that the…read more
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Review from E B (Daughter of Client) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has used Oxford Private Care for over 6 months, and we are so happy to have found this company. All four of her children currently live overseas so knowing that she has reliable, consistent care is vital. Every carer who visits her is friendly, knowledgeable and professional. They take time
to chat, and often they are the only people she sees each day. They are observant picking up on issues and go about their care in a very calm and sensitive manner. Having access to the care app is so important as I can see each day how the visit has gone and if needed follow up. One carer had to deal with an incident where Mum had fallen and she went above and beyond in making sure people were notified and Mum was reassured. The follow-up with managers was fabulous and they made changes with short notice. I recommend this agency to anyone wanting daily care for their loved one.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for your wonderful review! We are thrilled to hear that your mother has been receiving the reliable and compassionate care she deserves from Oxford Private Care. It's heartening to…read more
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Review from Paul W (Son of Client) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care that has been provided for my 91-year-old mother has been outstanding.
All the staff who visit Mum are professional, friendly and extremely helpful.
They always have a smile on their face and they are always happy to help. They really care for Mum and want to make sure she is looked
after at all times.
I thoroughly recommend Oxford Private Care.
Reply from Mark Collins, Director at Oxford Private Care
Thank you so much for taking the time to share your experience with Oxford Private Care. We are delighted to hear such positive feedback about the care provided to your 91-year-old mother.
Our…read more
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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Oxford Private Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Oxford Private Care is calculated as follows: ( (65 Excellents x 5) + (5 Goods x 4) ) ÷ 70 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Oxford Private Care is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (2)

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Mark Collins

Job Title: Business Director Joined: 2003

I have been working in care since 2003 and have dedicated my career to helping people feel safe, supported, and cared for in their own homes. I look after all aspects of our service, from the care we deliver every day to the systems and processes behind the scenes that keep everything running smoothly.


With a background in IT services, I make sure we use technology to stay organised and efficient — but what matters most to me is people. My biggest motivation is ensuring every client receives the highest standard of care, delivered with compassion, dignity, and respect.


I am fortunate to be supported by a strong and experienced management team, who play a huge part in making our service what it is today. Their dedication and expertise allow us to give our carers the support they need, and together we make sure families can count on us for consistent, reliable care and peace of mind.

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Linda Odell

Job Title: Care Delivery Director Joined: 2010

I joined Oxford Private Care in 2010 after more than 10 years working in the public sector, where I delivered care and managed care teams. Those years gave me a strong foundation in understanding both the challenges and the rewards of providing care, and they continue to shape how I approach my work today.


In my current role as Care Delivery Director, I am responsible for making sure the care we provide is always of the highest standard. I work closely with our clients and their families, managing complex care packages and supporting our carers so that every individual receives care that is safe, reliable, and personal to them.


I am proud to be part of a strong and supportive management team. We work closely together to guide and encourage our staff, ensuring they have the training and confidence to deliver the very best care. It’s this teamwork that allows us to reassure families that their loved ones are in caring and capable hands every day.

Frequently Asked Questions about Oxford Private Care

What Type of Services does Oxford Private Care offer?

Oxford Private Care offers Home Care.

How many Carers does Oxford Private Care employ?

Oxford Private Care employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oxford Private Care to verify any information. View our terms and conditions. Oxford Private Care has an Enhanced Service - more info.