PillarCare have been outstanding in managing care for my motherStephen(Son of Client/Service User)
I would recommend using PillarCare to anyone whose parent has dementia, as they really understandSarah M(Daughter of Client/Service User)
I appreciated their support, their patience and their commitmentTrevor B(Husband of Client/Service User)
PillarCare have been outstanding in managing care for my motherStephen(Son of Client/Service User)
I would recommend using PillarCare to anyone whose parent has dementia, as they really understandSarah M(Daughter of Client/Service User)
I appreciated their support, their patience and their commitmentTrevor B(Husband of Client/Service User)
PillarCare helps people remain in their homes to live the lives they wish.
Friendly, experienced care managers and staff supervisors are always on call and are committed to ensuring that they are there for you when needed.
People’s lives change and PillarCare is always flexible, working with you to respond quickly to changes in your circumstances.
Staff are always happy to talk and know sometimes things are clearer after speaking to...
Care Provided by PillarCare Agency
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
- 120 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £25 - £25
- Weekly Live-in Care Fees: £1,575 - £1,575
Minimum of 6 consecutive hours provided. Smaller hourly packages may be available depending on carer availability. Prices may be negotiable, dependent on amount of care provided over an ongoing period.
Contact PillarCare Agency to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- PillarCare Agency Ltd
- Private Owned
Person in charge
- Robert Garnett (Owner/Manager)
PillarCare Agency Reviews (41)
PillarCare Agency has a Review Score of 9.5 (9.5) out of 10, based on 5 reviews in the last 2 years.
Over all time PillarCare Agency has 41 reviews.
PillarCare were very caring during a very difficult time and removed a lot of the burden from my shoulders.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for PillarCare Agency.
Awards / Recognitions (5)
- Recipient: PillarCare AgencyDate: Monday 03 Jan 2022
- Recipient: PillarCare AgencyDate: Thursday 30 Apr 2020
- Recipient: PillarCare AgencyDate: Monday 11 Nov 2019
Meet the Team (4)
Robert established PillarCare in 1999 to provide a safe, positive alternative to residential care and nursing homes. Robert manages the business side of PillarCare. After graduating in Sociology he has expert knowledge of the caring profession. He has over 30 years of experience in employment and people management, the past 16 years working in the homecare sector. Robert is active in the local community, supporting older people's organisations and initiatives.
Matt joined PillarCare in 2018. He assists with the company's strategy and is responsible for ensuring that the care we deliver is safe, responsive and effective. He is also responsible for supporting the team on a daily basis to ensure they are able to deliver outstanding care. Matt has been working in social care for the last 5 years, focusing on adults with a variety of learning disabilities and complex health needs.
He also has an excellent understanding and history of working with CQC; upholding the standards they expect in social care. Matt holds a degree in Psychology, and a master's degree in Forensic Psychology and is working towards his diploma in Leadership and Management in Health and Social Care
She has 10 years of experience in team management and business administration, and previously worked for the General Social Care Council, in governance for Social Care Workers.
Alicia joined PillarCare in 2022. She is the lead in the recruitment of new staff, ensuring that the team are fully compliant with the current care standards and managing new training. Alicia ensures that the team understands HR policies and procedures. Alicia is currently in the process of studying for her MSc in Human Resources Management.
Frequently Asked Questions about PillarCare Agency
How many Carers does PillarCare Agency employ?
PillarCare Agency employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PillarCare Agency to verify any information. View our terms and conditions. PillarCare Agency has an Enhanced Service - more info.