Prestige Nursing & Care (Redhill)

First Floor Offices, 18 Warwick Road, Redhill RH1 1BU
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8 Reviews
  • Prestige Nursing & Care (Redhill), Redhill
Prestige Nursing & Care's Redhill branch offers professional provision to the East Surrey area and part of West Sussex. Their reach includes Reigate, Redhill, Dorking, Horley, Crawley and Guildford.

Experienced care and nursing staff assist a varied client base, including complex needs and conditions that can include dementia and Alzheimer's, multiple sclerosis, palliative care, learning disability and mental health.

The services are tailored to your individual needs and the branch is on hand to help you with any questions you may have.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Respite Care
  • Nursing/Nurse Led Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Good to Know

Person in charge

  • Abigail Waldron (Business Manager)

Prestige Nursing & Care (Redhill) Reviews (8)

Over all time Prestige Nursing & Care (Redhill) has 8 reviews.

Overall Experience

  • 4
  • 4
  • 0
  • 0
  • 0

Date Published

8
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8

Review from Andy W (Friend of Client) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can not be happier with our choice of care providers, Prestige Nursing and Care Redhill have lived up to the high standards we were looking for. Professional and compassionate from a very well run management team to their staff out in the community. I would have no hesitation in recommending Prestige
to anyone who needs peace of mind, trust and quality of care who find themselves in the same situation looking for excellent care.

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Review from S B (Wife of Client) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring.

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Review from Tricia (Daughter of Client) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers arrive more or less at the scheduled time and remain the full duration of allocated time - if the care is completed early they remain to provide companionship or will do additional small tasks.
All carers are polite and listen to Mother's needs/way she likes things done.
The company has
been quick to respond if extra calls have been needed.
They are one of the more expensive local agencies but the quality of care is good.

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Review from E P (Client) assisted by family/friend published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

100 percent satisfied.
They are very caring and understanding.

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Review from Kathleen P (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have dealt with Prestige for about 5 years and found the carers very patient, caring and efficient, I could not fault any of them.
They are always willing to undertake any task to help me.
A programme of duties has been sent to me, usually a fortnight in advance.

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Review from K A (Daughter of Client) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a whole the care is very good but being in care myself its the little things that make the difference i.e. cleaning the hygiene areas and wiping down in the kitchen. Also the foreign carers with accents need to make themselves clearly understood and also listen to instructions given to them by the
carer e.g. 1 carer who was foreign continually put a commode lid upside down which became wedged everytime my mother tried to get the lid off- I had to leave a note in the end to rectify this, but on a whole the care is very good.

Reply from Outam Kangalee, Registered Branch Manager at Prestige Nursing & Care (Redhill)

Thank you for your comment. We pride ourselves in the quality of care we deliver and we can reassure you that your concerns have been addressed and appropriate measures put in place to ensure that this doesn't happen again in future.

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Review from Margaret M (Wife of Client) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent. Pleasant, well trained carers who arrive on time. If delayed by another client we get a phone call. Extremely caring and reliable, clean and trustworthy.

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Review from Cynthia W (Client) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I wouldn't have gone on this long without the help I have received from the carers. Nothing is too much trouble to them and they save my family a lot of worry.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Prestige Nursing & Care (Redhill)

What Type of Services does Prestige Nursing & Care (Redhill) offer?

Prestige Nursing & Care (Redhill) offers Home Care & Nursing Care.

How many Carers does Prestige Nursing & Care (Redhill) employ?

Prestige Nursing & Care (Redhill) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Redhill) to verify any information. View our terms and conditions. Prestige Nursing & Care (Redhill) has an Enhanced Service - more info.