Prestige Nursing & Care (Derby)

1st Floor, Suite 5, Chatsworth House, Prime Business Centre, Derby DE21 7SR
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8.0 5 Reviews
  • Prestige Nursing & Care (Derby), Derby
Prestige Nursing & Care in Derby aims to provide high quality and cost-effective care to individuals in the comfort of their own homes. Skilled professionals aim to give the necessary care to enhance lives, promote independence and possibly avoid hospital admissions.

The Derby branch's experienced team aims to provide high quality and cost effective care to individuals in the comfort of their own home, giving them the necessary support to enhance their lives, promote independence and avoid hospital admissions. Services range from one hour visits to 24 hour care.
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Care Provided by Prestige Nursing & Care (Derby)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35.61 – £37.67

Please contract the branch directly for information relating to fees for your individual package of care.

These prices are only a guideline, please contact Prestige Nursing & Care (Derby) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Shannon Lowe (Branch Manager)

Prestige Nursing & Care (Derby) Reviews (5)

8.0

Prestige Nursing & Care (Derby) has a Review Score of 8.0 (8.000) out of 10, based on 2 reviews in the last 2 years.
Over all time Prestige Nursing & Care (Derby) has 5 reviews.

Overall Experience
  • 2
  • 3
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 0
  • 2
  • 3
Reviewer Connection to Prestige Nursing & Care (Derby)
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Lindsey G (Mother of Client) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter is non-verbal and has very complex needs and occasional but regular challenging behaviours. The care she receives is generally excellent but can vary according to who is on shift. The support from the office is generally excellent, but sometimes information flow could be better. We have
some issues with night staff meeting their domestic obligations in a competent manner, it is important they are given the chance to shadow experienced staff. Overall the agency and the carers are excellent and committed.
Reply from Beth Stansfield-West, Marketing Manager at Prestige Nursing & Care (Derby)
Thank you for your review and for sharing your valuable insights. We are delighted to hear that you find the overall care and commitment of our team to be excellent. Your feedback is essential for us…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P H (Client) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service I received is always excellent, from the nurses, carers and office staff.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J F (Client) published on 14 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with all aspects of the care which I receive. I always know in advance the details of my care for the following week and any proposed changes which have to be made (due to unforeseen circumstances) are notified promptly and any implications are discussed with me. All the carers
(except one) have been kind and considerate and have arrived promptly. They follow company policy with regards to the wearing of the uniform and the way they work reflects some good training.


I am particularly pleased and impressed with one particular carer who gives outstanding care. She has a wonderful way with her and shows great empathy as well as a sense of humour. She is efficient with her time, proactive in realising what needs doing, yet she is sensitive to my needs and treats me with respect. Because of her skills and personality. I consider that she would make an excellent manager or trainer although I would be reluctant to lose her as a carer. She is excellent!

Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Derby)
Thank you so much for this lovely review. I'm so happy to see how pleased you are with your care.
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Review from Rita W (Wife of Client) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are sent a list of carers every week and notified of any changes as soon as they happen where possible. All carters are very trustworthy and punctual unless held up in traffic. Carers have been well trained and willing to help in any way. All but one carers (as she soon left) have been very pleasant
and have done all they can to help willingly.
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  • Value for Money
Review from Ruth H (Daughter of Client) published on 19 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is generally very happy with the care provided. Main concern would be that mum prefers an early morning call e.g 7:30 but sometimes is not on the rota until 8:30 or later which she finds difficult as she cannot shower until someone arrives. Preference for an early call is a really important factor
to mum.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Prestige Nursing & Care (Derby) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Prestige Nursing & Care (Derby) is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Derby) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

Shannon

Shannon Lowe

Job Title: Branch Manager Joined: 2017

I joined Prestige in 2017 as a Professional Carer with no prior experience in the care sector. Over the past eight years, I’ve developed my skills and progressed through various roles to become a Branch Manager, a position that allows me to support both our clients and dedicated care teams in delivering outstanding service.


Outside of work, I’m a proud parent to a 12-year-old son who keeps me busy, along with our two lively dogs. In my spare time, I enjoy spending quality time with family and friends, watching films—especially true crime and murder documentaries—cooking, going for walks, and hosting games nights.

Nikole

Nikole Young

Job Title: Field Care Supervisor Joined: 2024

I began working for Prestige nursing and care in 2024 as a Field care supervisor.
Since beginning my career in health care in 2015, I have gained experience across a wide range of care settings and roles. My work has spanned:
•   Supported living environments for individuals with learning disabilities
•   High-risk pathway services supporting people with complex mental health needs
•   Home care services for both elderly clients and young adults
•   Office-based leadership, serving as a Care Quality Lead for a home care company
These roles have equipped me with a deep understanding of person-centred care, safeguarding, team leadership, and quality assurance in health and social care.
Beyond my professional life, I’m a proud parent to a lively 4-year-old daughter and a playful 3-year-old dog, both of whom keep me on my toes and bring balance to my life.

Gemma

Gemma Potter

Job Title: Field Care Supervisor Joined: 2019

I joined Prestige Nursing & Care as a Professional Carer in 2019. I have a background in Social Care and Compliance & have recently taken the role of Field Care Supervisor. I am passionate about care and thoroughly enjoy working in the Care Sector, I especially enjoy meeting the wide variety of people and personalities that the role allows.


I spend the majority of my spare time with my 2 children aged 6 and 3, my family and friends. I love a good Netflix binge with my partner and I also enjoy creating embroidery art.

Priscilla

Priscilla Mingle

Job Title: Registered Nurse Joined: 2025

I joined Prestige Nursing & Care in June 2025 as a Registered Nurse with Accident & Emergency care background. I really enjoy my current role as it allows me to build meaningful relationships with both clients and care colleagues while providing compassionate, high-quality care.
Outside of nursing, I have a creative side, I was a professional salsa dancer for many years and a classroom teacher, I also did a few years in poetry writing and worked as a hairdresser alongside. These experiences have helped me connect with people from all walks of life and strengthened my passion for caring and making a positive difference.

Frequently Asked Questions about Prestige Nursing & Care (Derby)

What Type of Services does Prestige Nursing & Care (Derby) offer?

Prestige Nursing & Care (Derby) offers Home Care.

How many Carers does Prestige Nursing & Care (Derby) employ?

Prestige Nursing & Care (Derby) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Derby) to verify any information. View our terms and conditions. Prestige Nursing & Care (Derby) has an Enhanced Service - more info.